John Byrne was absolutely brilliant, what a lovely guy and made it totally painless - sorted us out, felt honest and personable, didn’t feel like I was being upsold or sold what I didn’t need. And we... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Andrew Thompson was excellent! He was very patient and kept in touch over 2 days just to ensure I completed the process. I would have given up personally considering how busy I was and how many times... Ver más
I dread my phone ringing with a number I don’t recognise but was happily surprised to hear Emma H on the other end to check my details of my life insurance after 5 years. What a lovely, lovely lady. S... Ver más
I've been insured with Polly for 4 years now and just had a lovely chat with Mitchell Perkins to make sure my policy was all up to date for the cover my family needs if the worst were to happen, and h... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.
Información de contacto
Polly.co.uk, 920 Hempton Court, BS32 4SR, Bristol, Reino Unido
- hello@polly.co.uk
- polly.co.uk
4,7
Excelente
9 mil opiniones
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Had a lovely man by the name of James…
Had a lovely man by the name of James Green who helped me find the best policy that I needed. I felt uneasy on what people would say since I'm so young taking out life insurance and I wasn't sure on what I would get but I didn't feel any judgement and felt very comfortable talking with James who made everything clear.
14 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Jade,
We’re so glad James helped you feel confident and comfortable securing your cover. There’s no such thing as being too young to protect your future, and we're happy we could help you get it sorted. Welcome to Polly!
Kind regards
The Polly team
After making a quick online application…
After making a quick online application online wanting cover to protect my son’s future should anything happen to me, I was called promptly by a gentleman called Martin Gavin. He was lovely to talk too, humorous and no judgement.
Would 100% recommend Polly, good amount of cover at a low monthly rate, without hidden rises in the years to come.
14 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Natalie,
What a brilliant review! We’re thrilled Martin Gavin made securing your son's future such a positive and humorous experience. Great cover at a low, fixed rate is what we do best. Thanks for the 100% recommendation. Welcome to Polly!
Kind regards
The Polly team
Would avoid this business
After seeing an advert on Instagram, I filled out a form to receive a quote for life insurance. This was maybe three days ago - I have now received SIX calls all from different phone numbers, my phone has identified them all as spam calls (and none have left a voice message or responded to Google voice screening) which is leading me to believe that my contract information has been sold on to third party. I hardly ever receive or take calls from unknown numbers, and the fact that all these calls come after my inquiry with this business is not only a bad first impression but has lead me to leave this review.
13 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Signe,
We're sorry our attempts to reach you felt like "spam" that is the last thing we want. To be completely clear, we never sell your data to third parties. Those calls were from our team, trying to help you with the quote you requested.
We often don't leave messages due to strict privacy and compliance regulations to ensure your personal information stays secure. Furthermore, some mobile carriers incorrectly flag business numbers as "spam," which we are working to fix.
We have sent you an information request via Trustpilot so we can respect your preferences, if you would still like to speak to a member of the team and get a quote please feel free to give us a call on 0808 175 4747.
Kind regards
The Polly team
Friendly and thourough
Arranged life insurance with Jake Phillips who provided a great service. He was friendly, thorough, and made sure I understood that I could change my mind at any time. Policy was set up within 40 minutes. Can’t fault the service as yet.
13 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Hayley,
Thank you for the fantastic feedback! Efficiency and clarity are what we strive for, so it’s brilliant to hear that Jake was able to get your policy set up in just 40 minutes without missing a single detail. Our team prides itself on being thorough while respecting our customers' time. We’re glad Jake provided the faultless service you deserve. Welcome to Polly!
Kind regards
The Polly team
Very good experience from start to…
Very good experience from start to finish.
Thank you Adam Grinter for being professional and very helpful.
13 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi there,
Short, sweet, and covered! Thank you so much for the feedback. Adam is a valued member of our team, and he’ll be delighted to hear he made your experience so positive. Welcome to Polly!
Kind regards
The Polly team
Emily L was great
Emily L was great. She answered all my questions and talked me through the options and worked with me on the budget I had in mind. Great customer service and a pleasure to deal with! Thanks so much.
13 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Zoe,
A huge thank you for the 5 star review! We’re so glad Emily made the process a pleasure and helped you find the right cover at a budget-friendly price. Great to have you with us! Welcome to Polly!
Kind regards
The Polly team
10/10 experiance
Great experience umesh parmar was very friendly great advisor for the company explained things well to me gave me all the information I needed 10/10
13 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Charmagne,
Thank you for your Umesh for being such a friendly and thorough advisor. We’re delighted you had such a great experience getting sorted. Welcome to Polly!
Kind regards
The Polly team
Andrew Thompson was great
Andrew Thompson was great
Quick and convenient to set up cover is brilliant would highly recommend
2 de marzo de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi There,
Thank you for your 5 star the review! Umesh for being such a friendly and thorough advisor. We’re delighted you had such a great experience getting sorted. Welcome to Polly!
Kind regards
The Polly team
Hi I had Mike McCarthy for my claim for…
Hi I had Mike McCarthy for my claim for life insurance he was super star really lovely man very respectful and makes your feel very comfortable thank you so much Mike for everything he went beyond to help me and to get everything sorted
Thank you Molly
13 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Molly,
Thank you for the kind words, Molly! We’re so proud of Mike for going the extra mile to help you with your claim. It’s great to hear he made a difficult process much easier for you. Best wishes from all of us at Polly!
Kind regards
The Polly team
Jake Phillips from Polly insurance
Jake Phillips called me back about my life insurance quote. He was lovely, he answered my questions with care and understanding and handled the medical questionnaires very sensitively. The insurance I’ve gone with is very competitive and exactly what I need. Thank you Jake for providing invaluable peace of mind
9 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
HI Charlotte,
Thank you for the feedback! We’re so glad Jake could answer your questions and handle your application so sensitively. It’s great to know you’ve found the perfect cover at a competitive price!
Welcome to Polly!
Kind regards
The Polly team
Jake Phillips
Jake was lovely to talk through made it really easy. Found me the best deal for my budget and I have some peace of mind incase of the worst now. Thank you Jake
9 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Nicola,
Fantastic feedback! We’re so glad Jake made the process easy and found you a great deal. Enjoy that well deserved peace of mind!
Welcome to Polly!
Kind regards
The Polly team
Jon at Polly has been absolutely…
Jon at Polly has been absolutely fantastic and reassuring, getting me the level of cover I need to protect my family. He has been so patient dealing with me and my 3 kids! Thanks Polly and especially Jon!
9 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Ellie,
We really appreciate your feedback! Providing a reassuring and patient service is what we strive for at Polly, especially when it comes to tailoring the right level of cover for a family's future. We’re glad Jon made the process easy for you.
Welcome to Polly!
Kind regards
The Polly team
Julian Saunders Is great advisor
Julian Saunders Is great advisor, very knowledgeable and professional. Great customer service all and all. The product it self is surprisingly affordable, great value for money.
9 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi there,
Great to hear you had such a positive experience! We’re so glad you found the cover you needed at a price that worked for you.
Welcome to Polly!
Kind regards
The Polly team
I organisational life insurance with…
I organisational life insurance with Jonathan cartligde he was a lovely man great with myself asked how a was and how my day was as well lovely man great customer service with him thanks again Jonathan.
9 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
HI Sarah,
Thanks for the great review! We’re so glad you had such a pleasant experience with Jonathan. He's a fantastic member of our team. We’re happy to have been able to help!
Welcome to Polly!
Kind regards
The Polly team
Scott was superb and really helped me…
Scott was superb and really helped me understand the whole process. Fab service.
9 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Eva,
Thank you for your feedback, we're really happy Scott was able to help you get cover in place and made it easy, Welcome to Polly!
Kind regards
The Polly team
Easy & Straight forward
Easy sign up, thorough and I have peace of mind for the future
9 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi There,
Thank you for the 5 star review, we appreciate you taking the time to share your experience!
Kind regards
The Polly team
James Green was very helpful and…
James Green was very helpful and informative. He was very reassuring about how my family would be helped if anything happened to me.
8 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Lilley,
Thank you for your 5 star review, we're very happy to hear that James was so helpful! Having the peace of mind that comes with having your cover in place is a great feeling.
Kind regards
The Polly team
Fantastic! Easy process and informative colleague.
After completing a short online form I got call back to complete the process. I was all set up with the insurance I needed in less than 45 minutes. No hard sell and a really helpful and informative colleague (Lewis Short) made the whole thing really straight forwards. Thank you! Such a big relief knowing I now have excellent cover in place for my girls, should the worse happen.
8 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Ellie,
We're so glad Lewis made the process easy and straightforward for you. That peace of mind for your family is priceless. Welcome to Polly!
Kind regards
The Polly team
Tommy was very helpful and made the…
Tommy was very helpful and made the process quick and easy. Thank you
8 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Nicola,
Thank you for your 5 star review, we appreciate you taking the time and we're happy Tommy was so helpful!
Kind regards
The Polly team
Very helpful staff
Spoke to Scott Williams and nothing was an issue. Came across as very friendly and helpful. He run through everything with me and was able to answer any questions I had. Helped me feel more at ease knowing there's something in place for my family if anything was to happen.
8 de abril de 2026
Opinión espontánea
Respuesta de Polly.co.uk
Hi Jade,
We're so glad Scott could answer your questions and help you secure peace of mind for your family. Thank you for the feedback! Welcome to Polly!
Kind regards
The Polly team
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