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2,0

Malo

TrustScore: 2 sobre 5

11 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

NON É skip the line

Attenzione questa agenzia NON vi vende biglietti skip the line. Quello che vi danno é solo un voucher fotocopiato col quale dovete FARE LA FILA alla biglietteria per ricevere il biglietto vero. E per questo NON SERVIZIO si prendono un sovrapprezzo del 20% sul prezzo del biglietto. Prima di andare a visitare il sito archeologico di Pompei informativi su chi veramente offre biglietti skip the line.

10 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers!!!

Scammers!!!
Grab you at the train station and insist you need to validate your online purchased ticket then insist you need to have their guide at a cost of €25 - not true!
Audio available for hire in pompei for €7

unscrupulous and preying on tourists!!

27 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Tourist Trappy High Priced Low Qualify Service

Horrible company they sold us tickets on their website at a much higher cost than on site direct with the ticket office at Pompeii.

The office was very hard to get to 300 meters from the entrance and they require you to go there and cash in tickets before you can go in.

What they don’t make clear is that it will take upwards of 45+ min before you are even able to go in while you figure out all the side quests.

My partner and I work in tourism.

We are kind and companionate it’s slow season and they didn’t want to change our tickets for the next day despite all we explained. Add to this it was my birthday.

Keep my 30 euros for one ticket and this one star review as well.

You certainly deserve it!

14 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I purchased a “skip the line ticket +…

I purchased a “skip the line ticket + audioguide + map” on this website. At the office, I was given a mobile phone with an application showing the city of Pompeii, including districts and numbered points of interest.

The problem started when, despite having purchased a “skip the line” ticket, I still had to wait in line, because at the office I only received a paper with a QR code, which then had to be exchanged for a card at the entrance. As a result, I had to queue just like everyone else.

After passing through the gate, it turned out that the phone did not show my actual location. The GPS/location service was completely unusable.

Since this ticket and application are not sold by the official operator, the audioguide includes only a fraction of the points of interest that are numbered throughout Pompeii and available in the official audioguide.

Overall, I do not recommend buying tickets here. It is a waste of money, the service is not official and unusable.

26 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total scam

Total scam. There ist no “skip the line” Ticket. You only get a f… voucher and have to exchange it to a normal ticket with waiting in the normal line!

11 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Vesuvio inaccessibile e rimborso mai visto

In data 27 dicembre avevo prenotato una visita a Pompei + Vesuvio, navetta compresa. Arrivati al punto di ritrovo ci viene riferito che il Vesuvio quel giorno non era accessibile, e che quindi avrebbero effettuato il rimborso. 160€ spesi. Oggi, a distanza di un mese, non ho ancora visto un euro rientrare nel mio conto nonostante svariati solleciti tramite cellulare e mail, ai quali non ho ricevuto risposta. Assistenza zero.

27 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pessimi vergognosi delle vere e proprie…

Pessimi vergognosi delle vere e proprie prese in giro
Commesse poco professionali antipatiche e scontrose, piuttosto che dare i soldi a loro buttateli dal finestrino.
NON FATE I BIGLIETTI LI FATELI ALL’INGRESSO

11 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent tour guide

Excellent tour guide. Head phones fantastic to hear even when not in sight of guide - which we were for most of the time anyway. Laura was very knowledgeable and entertaining and brought Pompeii to life. Highly recommend. Great value

8 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pessimi

Pessimi. Ho acquistato i biglietti per me, mia moglie ed i tre miei figli per poi scoprire che usando la biglietteria all'ingresso per i minori avevo diritto ad un prezzo molto più vantaggioso... A nulla è servito farlo notare, veramente disonesti. Ti fregano i soldi.

13 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ho una moglie disabile..

Ho una moglie disabile... Chiedo se posso prenotare in anticipo e avere la scontistica dedicata ai disabili... Rispostami dicono che NON posso prenotare e che NON ho alcun diritto neanche di saltare la fila. Però mi ha proposto una guida privata a 160€ (prezzo pieno senza sconti) per potere salatare la fila !
Un ottimo servizio davvero, grazie da parte di tutti i i contribuenti che pagano per tutto ciò !

11 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t waste your time with Pompeji…

Don’t waste your time with Pompeji Tickets guided tours - not worth the money!
My husband and I had booked a 2 hour tour in a small group for 72 euros to avoid large tourist crowds.
So we were surprised to see 24 people in our “small group”. Due to the large size, we had to wear annoying headphones to even hear the guide.
Furthermore we started 20 minutes late because the agency kept adding new people to the group. So the 2 hour tour only took 1,5 hour and we stopped 10 minutes earlier. 6 people in the group complained to the guide about the large size of the group, since there were a lot of waiting time and therefore we got to see less, but she just said we had to talk to the agency about it.
When I returned to the agency afterwards to let them know, they didn’t care.
It is all about the money for this agency.
I would NOT recommend their guided tour.

2 de abril de 2022
Opinión espontánea

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