Pony O Hair Accessories Opiniones 

443
TrustScore: 3 sobre 5

2,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I've emailed and sent a message through facebook and still no answer, after 10 days. They used to be so good in customer service, what happened? The main website is gone, just sends you to amazon. You... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love my pony o as does my daughter, hair stays up all day (mine is shoulder length and super thicj daughters is 3/4 down her back and thin and wispy) no pulling no sore "roots" when you take it out an... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolute rubbish. Doesn't hold my long hair in place at all, slips out within minutes. Complete waste of money So disappointed. I've also noticed that they reply to every bad review by saying they ca... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

So excited to receive this product and, whilst it arrived quickly, I am really disappointed with the results. It is difficult to put in, does not hold the hair at all and looks a floppy mess within 5... Ver más

Información sobre la empresa

  1. Tienda de accesorios de moda

Escrito por la empresa

Easily create ponytails and buns with PONY-O Hair Accessories! The PONY-O and BUN BARZ are a must have for all hair types: fine, thick, and curly! PONY-O Hair Accessories are super secure, comfortable, non-creasing or damaging, easy to apply and remove. Fine hair appears 100% fuller and thick hair stays up while feeling weightless. Curly hair doesn't get pulled, snagged or flattened! No more little pulled pieces.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

443 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,8

Todas las opiniones

(443)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Hair to there!

I have been using Pony-O hair accessories for over 20 years. I love them. I live in a very windy climate and use them daily. My hair doesn’t experience the breakage that once defined my hair. Admittedly, I can’t keep them all day oni the same day I wash my hair, they slide down, but it’s no big deal to put it back in place. It takes less than 30 seconds. I still use many of the same accessories I purchased over 20 years ago. I was finally able to grow my hair, out. My hair was below my hips before I cut it to the middle of my back. I have purchased Pony-O’s for my daughters and granddaughters and recommend them to my friends.

11 de febrero de 2023
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Awesome I am so glad that you are enjoying the PONY-O's !!! Thank you sooo much!

Valorada con 5 estrellas sobre 5

I decided to buy a Pony-o because my…

I decided to buy a Pony-o because my long, heavy hair stretches hair ties too quickly and I like the cute pop the Pony-o gives the ponytail. My hair is thick or medium thick and my hair goes down right beneath my butt, so I did buy the XL. The 1st day I wore it, it was great and stayed in my hair. I only noticed that when I tried to use a scrunchy over the Pony-O that it compromised the hold of the Pony-O. Now I wear it as often as I would like to wear a ponytail. When i go to put my hair up with the Pony-o, I go just a little higher than I normally would with a hair tie and follow all instructions that were in the insructional video. My ponytail stayed in all day in yhe midst of taking care of 7 young children and doing yard work...even when my son got a tool stuck in my hair and attempted to pull it out...

9 de febrero de 2023
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Awesome I am so glad that you are enjoying the PONY-O's !!! Thank you sooo much!

Valorada con 5 estrellas sobre 5

I love my pony 0

I love my pony 0, I will try the 2.0 next time as I have thin hair but still works great. I have lots of lovely comments on how great my hair looks both in the pony tail and with the French Roll. Haven't tried the other styles yet but the instructional videos really helped and made it very easy to style. Thank you.

25 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Care

I bought these for my wife and she loves them . When I called in to thank them we were greeted as part of the family. Excellent customer service and product!

10 de octubre de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Awesome I am so glad that you are enjoying the PONY-O's !!! Thank you sooo much!

Valorada con 2 estrellas sobre 5

Almost perfect

I ordered the ponyo and bunbarz and my hair is so thick scrunching the bunbarz doesn't keep it together. I even purchased the how to guide and I can see how it would work for hair less thick but I cannot get it to stay. It would be better in my opinion if there was an XL bunbarz and even better if there was a way to connect both ends after it rolled before the last scrunch. It's a product I would use daily if it were large enough and had a way to secure it.

27 de agosto de 2022
Valorada con 1 estrellas sobre 5

Very disappointed ☹️ doesn’t work

Very disappointed ☹️ doesn’t work, hair stays in place for a few minutes then drops out. Difficult to put in wouldn’t recommend save your money!

4 de agosto de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Hello Ms Smith I am so sorry that you are having difficulty! This is Nicol I am the inventor of the PONY-O Products. I do understand your concern and I really want you to love your PONY-O! 💗 It is so different than a hair tie and has a bit of a learning curve, so I would love to try and help! if you use the link below in your browser it will take you to some for easy-to-follow videos. The best one to start with is the first video! https://ponyo.com/pages/instructions-hair-types

Go here and click on the hair type that's closest to yours! Having a detailed step-by-step video is super beneficial! Don't worry, it is different and everyone has used a hair tie all of their lives! I know you will get it!
If it's just not working for you, it's okay. We have a 30-day return policy. To send it in for a refund, less shipping, mail your products to:

Please send your products along with all literature to:
Riot Inc
25587 Conifer Road
#105-234
Conifer, CO 80433

So that we can issue a refund quickly, please be sure to include your order number as a reference. Also, please let me know if I can assist you with anything else as I am always happy to help 😀
Nicol

Valorada con 4 estrellas sobre 5

Good once you get the hang of it

I was disappointed at first as it’s quite hard to get the hang of it but definitely worth watching the tutorial videos and practicing.

They are definitely more comfortable than hair ties and other hair accessories and much less damaging.

The jewel covers are really nice.

2 de agosto de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Hi Sharon, I'm sorry that you are having trouble. I would love to help. This is Nicol I am the inventor of the PONY-O products. I would like to share a link with you to the videos that will help you. The PONY-O products can be a little challenging because they are so different and it sounds as though you are really proficient with your hair tie and current bun maker. here's the link... https://ponyo.com/pages/fine-hair
I am sorry that it took so long for your goods to get to you! We ship within two days but then are really at the mercy of the carriers! If you are still having issues you are welcome to return the products. I do really hope this helps! Thank you for trying PONY-O! and thatnk you for your review. NICOL

Valorada con 1 estrellas sobre 5

Doesn’t work

Doesn’t work. Wish I read these reviews before I got them

9 de julio de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Hello Tamara, Nicol here I am sorry that it didn't work for you. I am the inventor of the product and I really wish that it had! Did you have a chance to watch the demo videos? Heres a link if you haven't seen them. https://ponyo.com/pages/instructions-hair-types
If they still don't work for you you should return them. Thank you for trying PONY-O!

Valorada con 5 estrellas sobre 5

Worth every penny!!!!

Someone has got rich from coming up with this. And rightfully so! I have been waiting for something for my hair and its finally been done -good work!!! My hair is thick and long. Seems like a good problem to have but trust me, I always wore it in a bun all day. Now i can let it flow and looks wonderful. Worth EVERY penny! 👍

24 de junio de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Fantastic! I am so happy that you like the PONY-O!!

Valorada con 1 estrellas sobre 5

The hair products don’t work

The hair products don’t work. I have long thick hair. I tried the hair clip couldn’t even get in through my hair.Tried reaching out to the company. Purchased this junk in April for $46.93. It’s now June and no response from the company. Don’t waste your money on PONYO junk!!!

16 de junio de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Hello Geralyn, Nicol here I am sorry that it didn't work for you. I am the inventor of the product and I really wish that it had! Did you have a chance to watch the demo videos? Heres a link if you haven't seen them. https://ponyo.com/pages/instructions-hair-types
If they still don't work for you you should return them. Did you purchase from ponyo.com? Thank you for trying PONY-O!

Valorada con 1 estrellas sobre 5

Wish I could give 0 stars

Wish I could give 0 stars. Horrible product!! Customer service just as bad. SAVE THE MONEY $

16 de junio de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Hello Brandi, Nicol here I am sorry that it didn't work for you. I am the inventor of the product and I really wish that it had! Did you have a chance to watch the demo videos? Heres a link if you haven't seen them. https://ponyo.com/pages/instructions-hair-types
If they still don't work for you you should return them.The return address is on the site. Did you buy them from ponyo.com? Thank you for trying PONY-O!

Valorada con 4 estrellas sobre 5

Modify the bun thing and it would be perfect!

So the bun thing needs a design modification so that one side is longer than the other. Being even it doesn't interlink well together.
That said I love the pony-o. I have thick hair and I find it holds my pony tail very well. Best improvement is that I don't get a headache when pulling my hair back like the old style elastic hair ties. Great to see innovations in the hair design industry, well done

1 de mayo de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Thank you for your feedback! We learn so much from our customers, and appreciate you taking the time to contact us!🤗💕 And we love your love!

Valorada con 1 estrellas sobre 5

Not worth the money

Not worth the money it’s a very hard rubber and hard to put in place. It took about 5 weeks to arrive. Threw in bin absolutely not worth it

21 de abril de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

I am so sorry to hear that the PONY-O did not work out for you! And also for the delay, this new normal is very hard to get adjusted to. But definitely let me know if there is anything that I can do to help!

Valorada con 1 estrellas sobre 5

Doesn’t work on thick hair

I was really excited to try this product as I have very thick hair and often bobbles do not do the job and I have to use more than one. This product does not work for thick hair. It doesn’t hold the hair where you want it, it is even worse than a normal bobble and it’s also not very comfortable on your hair, the rubber causes a bit of friction and it feels a bit painful when you take it out.

20 de abril de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Hello! I would love to send you some tips and tricks! Please go here - https://ponyo.myshopify.com/pages/thick-hair
And if you have any questions at all please let me know!

Valorada con 5 estrellas sobre 5

Love love love my pony o hair bands

Love love love my pony o hair bands
I always get comments on how my pony tail looks so perfect or always get asked is that one of those pony o I say yes & people ask if they actually work & I 100% say yes!!
I Have bought a few now even some for gifts for my girl friends :)

17 de abril de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

We love your love!! :)

Valorada con 1 estrellas sobre 5

rather disappointed .. i don't recommended it at all

rather disappointed ... already the color doesn't match, I ordered brown and I received a very very light brown like taupe. I find that it's not pretty at all, it's rubbery so not very elegant in the hair ...
The bun barz absolutely doesn't hold! The same for the pony-o... and it's very difficult to pass the hair through it.
nothing extraordinary and it's very expensive especially when you buy it from France. I will not return it because the shipping costs are high and in the end even with the refund of the product, I will have spent exactly the same amount.

16 de abril de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Hello! I do apologize that the PONY-O and the Bun Barz did not work out for you. Please let me know if there is anything that I can do to help!

Valorada con 2 estrellas sobre 5

I don't recomment pony-o

I don't recomment pony-o... especially if you have fine hair as I do... I have 1.5y old son and I bought pony-o that it will hold... not truth... I need to remake it every 20min or so. Bun equipment (forgot the name) is even TOOOOOO BIG for my fine type of hair. And if you randomly fall asleep with pony-o, it is a big headache because it is so hard in your head... Sadly I definitely don't recommend it, I was really looking forward to try it out
p.s. I ordered slim version, anyway not working for fine type of hair

12 de abril de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

I understand Beata! 💝 My name is Valerie and I really want you to love your PONY-O! It is so different than a hair tie and has a bit of a learning curve, so click the link for easy to follow videos. The best one to start with is the first video! https://ponyo.com/pages/instructions-hair-types Go here and click on the hair type that's closest to yours! Having a detailed step by step video is super beneficial! Don't worry, it is different and everyone has used a hair tie all of their lives! I know you will get it! If you need more help, please email facetime@ponyo.com for a free one on one. ❤️✨ If it's just not working for you, its okay. We have a 30 day return policy. To send it in for a refund, less shipping, mail your products to: Riot Inc 25587 Conifer Road #105-234 Conifer CO 80433. Please include your order number, so we know who to credit! 😀

Valorada con 2 estrellas sobre 5

Don't know if it works/ customer service stinks

I've ordered two standard sizes pony-o. I had trouble getting my fingers in to pull hair through. I thought that maybe they'd accidentally sent the small size for partial ponytails. I've contacted the company twice through email and one voice message...no response. I've tried to work with it, but it does not squeeze tight enough to hold the hair in place. I struggle to keep it close enough to the scalp to make it stay in place. When I tried to bend the sides in, I don't have enough material to bend, which again is making me think it's a small size.... but I will never know since I don't receive customer service.

15 de marzo de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

Hi thank you for your information. I am sorry that you had troubles applying the PONY-O! There is a learning curve and I agree, we are currently making the PONY-O's larger so that feeding the hair through will be easier for those with more hair, I see that we have credited your order. Thank you so much for your feed back we really do appreciate you trying the PONY-O! Stay well! NICOL

Valorada con 5 estrellas sobre 5

I love this

I love this, it doesn't hurt my head or pull. I just purchased another one and the bun, hopefully the bun will work just as good. Worth the money I feel

10 de marzo de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

We love your love!!

Valorada con 1 estrellas sobre 5

DO NOT RECOMMEND

DO NOT RECOMMEND. ABSOLUTELY WASTE OF MONEY. DID NOT WORK AT ALL. 1 STAR FOR THE PATTERN.

9 de marzo de 2022
Opinión espontánea
Logotipo de Pony O Hair Accessories

Respuesta de Pony O Hair Accessories

I understand! 💝 My name is Valerie and I really want you to love your PONY-O! It is so different than a hair tie and has a bit of a learning curve, so click the link for easy to follow videos. The best one to start with is the first video! https://ponyo.com/pages/instructions-hair-types Go here and click on the hair type that's closest to yours! Having a detailed step by step video is super beneficial! Don't worry, it is different and everyone has used a hair tie all of their lives! I know you will get it! If you need more help, please email facetime@ponyo.com for a free one on one. ❤️✨ If it's just not working for you, its okay. We have a 30 day return policy. To send it in for a refund, less shipping, mail your products to: Riot Inc 25587 Conifer Road #105-234 Conifer CO 80433. Please include your order number, so we know who to credit! 😀

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más