Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Spent £315 on varifocal transition lenses for holidays that did not transition. Delay in rectifying so did not have in time. Offered & accepted refund but only refunded £65 as price of transition.... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I was pleased to find glasses much cheaper than most opticians and happy with them at first. However after the arm just broke off suddenly with no drop ot knock to them I took them back to the Whitero... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just visited POP SPECS at the WHITEROSE CENTRE LEEDS. Nisbat made my purchase a joy. I bought two pairs of glasses for only £135.00 Although she was extremely busy she prepared my frames and had... Ver más

Valorada con 5 estrellas sobre 5

Eldon Square store in Newcastle – I had a great experience. Helen was incredibly helpful, taking the time to walk me through different frames and sizes. She even suggested a shape I wouldn’t have co... Ver más

Información sobre la empresa

  1. Mayorista de gafas
  2. Tienda de gafas de sol

Escrito por la empresa

Pop Specs - Fast, Fun, Affordable Eyewear. We're revolutionizing eyewear retail with a simple promise: complete single vision glasses in 20 minutes, not weeks. For just £75, you get everything - your choice from over 1,000 stylish frames, single vision lenses, and anti-glare coating included. While other opticians keep you waiting days or weeks, we'll have your new glasses ready while you get your coffee. Our friendly, expert team provides personalized service to help you find the perfect frames and lenses for your lifestyle and budget. With transparent pricing and no hidden costs, you'll know exactly what you're paying upfront. What's included in your £75: ✓ Any frame from our extensive collection ✓ Single vision prescription lenses ✓ Anti-glare coating ✓ Professional fitting and adjustments ✓ Express 20-minute service


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

166 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 77% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The best service

Thank you so much to James and will at pip specs braehead in glasgow ! The best customer service ever and thanks for helping me find some lovely glasses 🫶🏻

19 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

These guys are excellent

These guys are excellent. Brought my 2nd pair today. As always really helpful and best of all no pressure, lots of frames to choose from and they only cost me £95.00!!!

30 de mayo de 2025
Opinión espontánea
Logotipo de Pop Specs

Respuesta de Pop Specs

Thank you so much Mr Bragg and see you again soon!

Valorada con 5 estrellas sobre 5

Great service

Great service! - Metrocentre. Rectified wrong prescription given by Specsavers without any fuss or additional cost. Spent time to discuss how I would be using the reading glasses to ensure they were correct.

29 de mayo de 2025
Opinión espontánea
Logotipo de Pop Specs

Respuesta de Pop Specs

Many thanks AJF! So glad Grant and the team sorted you out and rectified the prescription for you :-)

Valorada con 5 estrellas sobre 5

Sarita is amazing! 🤩

Sarita is amazing! 🤩 She really cares and helps as much as possible. It was a really personal experience and Sarita helped me choose the right frames for my face and took into account my taste and what I wanted for my overall look. The glasses were created with my lenses so quickly too! This meant my overall experience took around an hour so would be easy to complete in a lunch break! Thank you so much ☺️ I love my new glasses, they give me confidence and make me feel very stylish! Xx

12 de febrero de 2025
Opinión espontánea
Logotipo de Pop Specs

Respuesta de Pop Specs

So great to read and thank you so much for the review! :-) See you again soon

Valorada con 5 estrellas sobre 5

Visited the Newcastle store today and…

Visited the Newcastle store today and spoke to Grant and Dameer. They were both absolutely lovely and helped me along the way to pick the right glasses for me. Brilliant quick service and the quality of the glasses are amazing. Would definitely recommend.

27 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Visited Nottingham branch today and the…

Visited Nottingham branch today and the frames are amazing! Sarita took so much time helping me choose the right one for me and was such a laugh at the same time. Dora was also helping another customer when I was there and they were getting the same top notch service.

23 de mayo de 2025
Opinión espontánea
Logotipo de Pop Specs

Respuesta de Pop Specs

Thank you for your kind review Kris, hope you've enjoyed your Pop Specs :)

Valorada con 5 estrellas sobre 5

Lovely glasses and great service

After an eye test elsewhere I was on the lookout for some glasses. Spotted the Pop Specs stand at York Outlet and picked some frames. Love the frames and the two girls working were absolutely lovely and very helpful. The glasses were ready in around 20 minutes and have been perfect since I bought them about 6 weeks ago!

8 de abril de 2025
Opinión espontánea
Logotipo de Pop Specs

Respuesta de Pop Specs

Thank you for lovely review Hannah, hope you've enjoyed your Pop Specs :)

Valorada con 5 estrellas sobre 5

Pop Spec-tacular!

Great service and friendly staff (Miranda and Will) at Braehead. Great price and had my new sunglasses in no time at all.
Give them a go - you won’t be sorry.

10 de mayo de 2025
Opinión espontánea
Logotipo de Pop Specs

Respuesta de Pop Specs

Thank you for your kind review Tom, glad we could make your sunnies in no time :)

Valorada con 5 estrellas sobre 5

Fantastic

Great help and lovely glasses really nice guys

1 de mayo de 2025
Opinión espontánea
Logotipo de Pop Specs

Respuesta de Pop Specs

Thank you for your kind review Richard :)

Valorada con 5 estrellas sobre 5

I can't thank Sarita enough...

I can't thank Sarita enough for her help with my first pair of glasses! It was so nice to be able to chat with her as well and get to know about her background! it is obvious that she LOVES her job! Thank you again Sarita (PopSpecks Nottingham), hope to see you again in the future!

28 de abril de 2025
Opinión espontánea
Logotipo de Pop Specs

Respuesta de Pop Specs

Thank you for your lovely words Kayte, we do care about our customers, so glad you had great experience with our team :)

Valorada con 5 estrellas sobre 5

Life savers 10/10 service

Had an eye test at specsavers expecting to be able to leave with glasses or at least contact lenses and was told it would be over a week. Went walking in Braehead shopping centre desperately looking for somewhere to get lenses as I had my driving test in the morning!
stumbled across Pop specs and they where absolute life savers!
amazing customer service helping me pick out a lovely pair of glasses to suit me and when they didn't have my lenses in stock they went out of their way to have them sent over from their other shop! Walked away with my prescription glasses in under an hour!
They couldn't have done more for me, and I passed my driving test this morning, all thanks to them, as I was worried I wouldn't actually be able to take the test without my up to date prescription.

Thank you Tom and Carly, so nice of you and again life savers!

100% would recommend them and will definitely be back to use them again.

28 de abril de 2025
Opinión espontánea
Logotipo de Pop Specs

Respuesta de Pop Specs

Hi Joanna, what a review, thank you so much for taking the time to write about us. We've all been there, congratulations on passing your driving exams!! :)

Valorada con 5 estrellas sobre 5

Churchill Square, Brighton Pop- Specs

I bought some glasses in Churchill Square, Brighton Pop- specs today, they have lots of great frames to choose from, the service was excellent. Kinga served me and she was really helpful, professional and friendly. Will definitely use them again,

19 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Connor was superb

Connor was superb! Very efficient helpful and the sunglasses were made in 30mins….wire them to drive home in! Perfect. Brilliant service! Thank you again

18 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality, badly done and not enough stock for replacement.

Very poor quality, one arm fell off after 3 months and they couldn’t replace it because their stock for each model is very reduced and they are not able to get similar ones. They offered to put the lenses in other frames. I ended up with an average model, nothing special, for the old lenses to fit the new frames.
Today I went to do an eye test because I have been having trouble reading and they found out that the problem are the glasses, they are badly done! the graduation of the varofical lenses is too low.
So, unprofessional! Such a waste of money and time.
Adding to my original review: I bought 2 pairs of glasses from Pop Specs, I have got the second pair checked in 2 different shops and they said the reading part of the lenses is too low at the bottom and the frame is too big for varifocal lenses to work well. Just confirming the staff is not knowledgeable enough. (At least the second pair has not fallen apart although straggling with reading the small print)

8 de octubre de 2024
Opinión espontánea
Logotipo de Pop Specs

Respuesta de Pop Specs

Hi Marisol, we have lots of wacky frames for you to choose from. Like any other retail, once a product is out of stock, the best we can do is to replace it with something similar.

Valorada con 5 estrellas sobre 5

Pop Specs Brixton Village

Pop Specs Brixton Village
Visited on a Saturday, they were busy but very helpful. Lizzy, Ruke and Debz helped me choose from a large selection of frames.
I chose two frames with transition and varifocal for a great price!
They were ready within the week for collection which is amazing.
Ez the Optician fitted them and gave lots of advice about getting used to varifocal lenses.

Would definitely recommend Brixton Village Pop Specs branch to friends and family :)

6 de abril de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más