Posh Virtual Receptionists UK Opiniones 35

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

So far so good, the customer service are really nice and quick to help get the service exactly as we want it. We were always nervous about handing over our phone lines over to a separate company... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My POSH Experience. If you are needing a reception team for your business then please give POSH a call. They literally stand head and shoulders above their competitors. They get to know your busin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very professional and responsive - exactly what I need as a small business owner. They worked with me to create a call answering flow that suits my business and I've had no issues with it. Have had c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We started using Posh just over a month ago. The service is fantastic. Not missing a call 24/7 has given rise to a definite uptick in new enquiries and work. The service is smooth and professional,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de contestadora
  2. Centro de atención telefónica

Sobre Posh Virtual Receptionists UK

Escrito por la empresa

Posh is a 24/7/365 virtual receptionist business that aims to please clients with a professional call answering service.

We are here to help your business succeed. Whatever your area of expertise; whether you’re a lawyer growing your firm, a small business looking to expand, or a startup dreaming big, a Posh Virtual Receptionist service can help take your company to the next level.

Our clients save on average 10 hours per month by letting Posh Virtual Receptionists handle their calls; allowing them to get back to what they love; running their business. Our Posh receptionists are trained to handle calls as if they were a part of your business.

At Posh there are no long-term agreements. We work on a rolling month-to-month contract. And we are so confident you will love our service; we offer a 7-day free trial. No card details required, and no strings attached. Seven days (or 250 mins, whichever comes first) on us.

We are often more than 50% cheaper than some of our competitors with no compromise on our service offering or professionalism. All Posh clients receive 24/7 live answering, call transfers, and access to our mobile App and portal at no additional cost.

Services

Prices

FREE TRIAL

Escrito por la empresa

Free Trial

Use our services for 7 days on us

Use our services for 7 days on us
We are so confident you will love our service, we offer a 7-day free trial…no card details required, and no strings attached. Seven days (or 250 mins, whichever comes first) on us.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

35 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great service

I received a prompt response to my query and everything was resolved really quickly.

9 de diciembre de 2025
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Respuesta de Posh Virtual Receptionists UK

Thank you for your lovely feedback! I’m really glad we could resolve your query quickly. If you need anything else, we’re always here to help.

Valorada con 5 estrellas sobre 5

My POSH Experience

My POSH Experience. If you are needing a reception team for your business then please give POSH a call. They literally stand head and shoulders above their competitors. They get to know your business expectations and learn your booking system perfectly before going live. They communicate with you through every step and you get to know all the transactions that have taken place by access to the app. There is no tie in with a contract and they will even look after your bookings while you are on holiday. I contacted a large amount of virtual reception companies and POSH was the one that stood out. Pricing for the service was not ridiculous either which was a relief being a sole trader. They also offer a free trial period so you can find out how compatible you are with them. POSH... do not stop or change what you are doing because your service works perfectly and you knock the socks of all other virtual reception companies. My booking system is Goldie Appointfix and POSH navigated their way around it with complete ease. So if you are looking to ease your workload with a reception team just give POSH a call and speak to the team - you will not regret it.

19 de noviembre de 2025
Opinión espontánea
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Respuesta de Posh Virtual Receptionists UK

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re genuinely delighted to hear how positive your experience has been with Posh.

Our team take great pride in getting to know each business we work with, learning systems, and making sure everything feels seamless before we go live so it means a lot to hear that reflected back. We’re also really pleased that the Posh App and transparent communication have made things easier for you! :)

Valorada con 5 estrellas sobre 5

Professional, Personable, and Proactive

We’ve recently started working with POSH Virtual Receptionists UK and have been thoroughly impressed from day one. The service itself is excellent - responsive, professional, and tailored to our needs - but what really sets POSH apart is their outstanding customer support.

Every query has been met with speedy, detailed replies, and their team consistently goes the extra mile to ensure everything runs smoothly. A special mention to Peter, their Business Development Manager, whose friendly and proactive approach made onboarding seamless and enjoyable.

We’re looking forward to a long and successful working relationship with POSH, and wouldn’t hesitate to recommend them to others seeking a reliable, personable virtual receptionist service.

24 de octubre de 2025
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Respuesta de Posh Virtual Receptionists UK

Thank you for your brilliant review, I have passed your comments onto the team and Peter who was very pleased. We are looking forward to a long and successful partnership too :)

Valorada con 5 estrellas sobre 5

super polite and well spoken staff.

super polite and well spoken staff.

allows me to get on with work daily instead of taking needless calls from customers or sales

23 de octubre de 2025
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Respuesta de Posh Virtual Receptionists UK

Thank you for you review and kind words, I've passed them onto the team :)

Valorada con 5 estrellas sobre 5

Superb

Have used this service for almost a year now and they have become such a valuable part of our company. Friendly call answerers and very professional. Would 100% recommend

18 de septiembre de 2025
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Respuesta de Posh Virtual Receptionists UK

Thank you for your review! Helping businesses like yours is what drives us, and it’s great to hear that our solutions are making a difference and providing value!

Valorada con 5 estrellas sobre 5

Best in the business....

Posh by name, Posh by nature - Top-notch service from these guys. I have used 4 different receptionist services in the past and finally settled on these. I didn't make it easy for them, as I wanted to ensure they could handle difficulty, and they passed the test. WELL DONE!

20 de septiembre de 2025
Opinión espontánea
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Respuesta de Posh Virtual Receptionists UK

Thank you for your review :)

Valorada con 5 estrellas sobre 5

Highly professional

Immediate positive responses and superbly efficient and friendly staff.

12 de septiembre de 2025
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Respuesta de Posh Virtual Receptionists UK

Thank you Rosie - It's a pleasure to be working with you :)

Valorada con 5 estrellas sobre 5

Always a pleasure

Always a pleasure to deal with Tamsin and the Support team - they are always very responsive to requests

27 de agosto de 2025
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Respuesta de Posh Virtual Receptionists UK

Thank you for your lovely review, its a pleasure to work with you, I've passed your comments on and its made the teams day :)

Valorada con 5 estrellas sobre 5

Positive



So far so good, the customer service are really nice and quick to help get the service exactly as we want it. We were always nervous about handing over our phone lines over to a separate company but these guys put our mind and rest and already feel like part of the team, highly recommend.

26 de agosto de 2025
Opinión espontánea
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Respuesta de Posh Virtual Receptionists UK

Thank you for your lovely review :)

Valorada con 5 estrellas sobre 5

Thank you for the quick and easy set…

Thank you for the quick and easy set up, and for speaking directly with my phone provider to help set up the service. Already very impressed.

19 de agosto de 2025
Opinión espontánea
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Respuesta de Posh Virtual Receptionists UK

You are very welcome, we are always happy to help! Thank you for your review :)

Valorada con 5 estrellas sobre 5

I'd highly recommend POSH for…

I'd highly recommend POSH for businesses interested in a professional and flexible virtual receptionist service. We've been really pleased with the service they have provided. The account team are highly attentive, responsive and professional. They listen carefully to our requirements and help design the best solution. The call handlers are professional and the information they provide to us is prompt and accurate. If there are issues, they are dealt with quickly. Overall great experience.

20 de julio de 2025
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Respuesta de Posh Virtual Receptionists UK

Thank you, Douglas, for the kind words. Both our Call Handlers and Customer Service team are delighted to be working with you, and we’re looking forward to continuing our partnership moving forward. 😊

Valorada con 5 estrellas sobre 5

Very professional and responsive

Very professional and responsive - exactly what I need as a small business owner.
They worked with me to create a call answering flow that suits my business and I've had no issues with it. Have had customers compliment those they've spoken to initially. Calls are answered 24/7 and the email summaries sent through immediately.

12 de mayo de 2025
Opinión espontánea
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Respuesta de Posh Virtual Receptionists UK

Thank you for your review! I’ve shared your feedback with the relevant teams, and it truly made their day. Our customers are at the heart of everything we do, and I’m so glad that came through in your experience with us. :)

Valorada con 5 estrellas sobre 5

Exceptional Service and Professionalism

I had a great experience with this company. Their team was incredibly professional, patient, and handled a difficult situation with care and understanding. It was clear they truly value their customers and are committed to providing high-quality service, even in challenging circumstances.

A special thank you to Jennifer, who went above and beyond—her calm and courteous approach really stood out. It’s rare to come across a team that manages tough conversations with such grace.

Highly recommended for anyone looking for a trustworthy and reliable company.

10 de abril de 2025
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Respuesta de Posh Virtual Receptionists UK

Thank you so much for your kind words. Everything you’ve mentioned is exactly what we strive for as a team, putting our customers at the heart of everything we do! Jennifer is truly exceptional, and I know your feedback will absolutely make her day. Comments like yours really do give the whole team a boost. We’re looking forward to a long and successful partnership :)

Valorada con 5 estrellas sobre 5

Great service

Great service. I've been using them for a while now, really professional.

27 de febrero de 2025
Opinión espontánea
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Respuesta de Posh Virtual Receptionists UK

Thank you for your review :)

Valorada con 1 estrellas sobre 5

Another spamming company who pester you with emails

Not used this company or never will use them. This is another company who scrolls through certain websites or purchase email addresses from dodgy companies then spam us with their company info. I will be going back to the website that i believe they obtained my personal details from as i have received many more spam emails from other companies targeting the business i am in. getting ten similar emails everyday is frankly a pain in the a###.
I would also mention that spam marketing without my permission is illegal where posh.com will be added to the list of breaching GDPR regs.

23 de noviembre de 2024
Opinión espontánea
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Respuesta de Posh Virtual Receptionists UK

Dear Mike,

If I understand correctly, you haven't used our services?

However, I am sorry our marketing communications were not relevant to you or your business. As with all email marketing, there is the option to unsubscribe to prevent further communications from being received. I see other companies have also made you aware of this feature.

To be on the safe side, if you can provide your company name I can request that your contact details be removed from any further distribution. Please provide this at your earliest convenience and I will ensure this matter is resolved for you. Alternatively, just unsubscribe as suggested above.

I would like to reassure you that we are fully compliant with all GDPR regulations. Likewise, any third-party providers we may use.

Sorry we were unable to show you the benefits and quality of our service this time.

Valorada con 5 estrellas sobre 5

As a high rated company here at NPP…

As a high rated company here at NPP neuro group, we can not recommend POSH enough. This service has a huge impact on the company it's self answering numerous amounts of calls a day. The service is very reliable and professional and we will continue to use them.

20 de septiembre de 2024
Opinión espontánea
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Respuesta de Posh Virtual Receptionists UK

Thank you so much for sharing your experience! We're thrilled to hear how we have positively impacted your team. We look forward to continuing our partnership!

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