Pott CandlesOpiniones 

303
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I can’t cancel my subscription! There’s no option to do this on the website - it directs me to an email address. I’ve emailed said email address on 4 separate occasions now and I keep getting a bounce... Ver más

Valorada con 5 estrellas sobre 5

I love this little candle company! After being gifted a Pott candle & match set for Christmas and absolutely falling in love with the scent (the fig one, it’s insane), I decided to sign up to a rollin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

If you’re looking for candles that smell amazing, look elegant, and offer excellent value through their refills, I couldn’t recommend Potts highly enough. I’ll definitely be buying more.

Valorada con 5 estrellas sobre 5

This company is clearly mindful of their customers. On one occasion, I was in a bit of a bind as my monthly delivery service of an already established Pott coincided with me spotting a new fragrance w... Ver más

4,4

Excelente

TrustScore: 4.5 sobre 5

303 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

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(303)

175 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The pot I received is absolutely…beautiful

The pot I received is absolutely beautiful, it was really well packaged, with a lovely note inside stating where in production it was made , as mentioned to pots direct it's something to treasure, made more so by the excellent way it was delivered and the craftsmanship of the potter

8 de noviembre de 2025
Opinión espontánea
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Respuesta de Pott Candles

Thank you so much for your order and your kind review - so glad you are enjoying the products!

Valorada con 5 estrellas sobre 5

Beautiful raku pot and lovely candle

I have ordered a few candles from Pott now as I love the handthrown pots, the ethos of the company and the lovely candles. I was delighted with the raku pot and match pot, which are absolutely beautiful! In addition, the bonfire scented candle is really lovely.

7 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I love the concept but despite the…

I love the concept but despite the scent of the candle being incredible unlit, it just doesn’t seem to translate. As another reviewer has said, it burns unevenly and the wick floods so there was still a lot of candle left when I tried to release it from the pot. I did notice that the scent seemed to get stronger further down the burn, will try to salvage the rest of the candle and see if it works better as a wax melt.

Customer services were helpful and responsive, they replaced the initial candle and the second one does seem to be slightly stronger. May try some other scents as I now have the pot but i’ve definitely had a more powerful scent from cheaper candles.

19 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I absolutely love Pott Candles

I absolutely love Pott Candles, particularly Tonka. The pots are hand crafted and are beautiful to look at and candles smell gorgeous.
They are always beautifully presented when they arrive Also, easy to replace and clean out the pot before replacing with a new one.

6 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good service

Very good service, for starters; I ordered the refill on the 31st, it dispatched the same day (within a couple of hours, in fact!) and arrived today. I haven't burnt it yet, but the fragrance (Bonfire) is delicious even just in the wrapper, so I'm looking forward to trying it out later. Just right for this slightly soggy, grey November day.

3 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Lovely scents and a great idea but…

Lovely scents and a great idea but candles are getting progressively smaller. I received my subscription box for autumn and the candles were not the same size as previously purchased as I had one from a previous order. I weighed both just out of interest - neither were 290g as stated but the latest candle was much lighter. Not nice to feel you are being duped. Bring back the right size please.

17 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stunned by the quick delivery…

Stunned by how quickly this beautifully packaged candle was delivered.
Bought to use over the festive season so have yet to use it - although it’s hard to resist the temptation!

14 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Four new refills

Four new refills. Can’t wait to light the 2 Christmas scents (both smell so good even unlit), plus my favourite Tonka and Fig, which is new to me this time. I have a Pott in every room and it’s such a calming moment to light them.

17 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Received a beautiful Pott gift

Received a beautiful Pott candle with a match pot and lovely scented candle as a gift from my friend recently- never heard of this company before but really impressed and will definitely be looking for refills when this one is done. Eden smells divine thank you ☺️

7 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

I normally love Pott candles....but

I normally love Pott candles. This time I ordered the "Bonfire" and im not impressed. I like the smell but it's just not strong enough. Normally the candle fills the room with fragrance even unlit, but this really isn't up to scratch. Especially for a high price point like Pott. I expect better

11 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Have bought Pott Candles as gifts and…

Have bought Pott Candles as gifts and for myself for several years now. Lovely scents and beautiful Potts. They are ethical and long lasting.
Customer service and delivery have been fantastic. I admit to being addicted to them and look forward to the release of new scents and Potts throughout the year.

2 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent candles!

I really love my Pott candle. The Potts are beautiful and sturdy; the refill service is reasonable value and the scents are excellent - it's such a pleasure to have a seasonal fragrance. The customer service is excellent; the helpers are pleasant and keen to resolve any issues.

8 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely candles

Lovely candles - really nice fragrances that smell great even in a reasonably large room (unlike many other candles I've bought). The pott looks great, candles burn well and are easy to replace with the refills, and I love the sustainable approach. Also really great customer service when I've contacted them with questions.

5 de septiembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Uneven burn = flooded wick

Easy to buy. I went for the pot-luck at the weekend. The small candle has not burned down evenly. There is wax not melting up one side of the pot but wax in the other side has but is flooding the wick, so it keeps going out. Unfortunately, not impressed, but great concept.

31 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I wanted a Potts candle for so long….

I have wanted a Potts candle and match pot for so long and was so lucky to win The Grand Pot, which I chose in blush in the Bank holiday raffle and treated myself to the Candle refill in Tonka! Wow I was not disappointed and enjoyed everything from the lovely wrappings to finally lighting the 4-wick candle - absolutely beautiful and now just wishing for the match pot to match x thank you!

29 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A lot of love for Pott …

Since discovering Pott at the beginning of this year, I’ve ordered 12 gifts (and counting) for friends and family, along with an indulgent treat for me.

Overwhelmingly, and without exception, every recipient has said that these are the best and longest lasting fragrance they’ve ever known in candle form, and they are all experienced high end candle aficionados. The starter kit makes such a beautiful gift, with huge love particularly for fragrances Eden and Orangery.

Customer service and delivery equally outstanding - I made a couple of errors in my ordering along the way, which were both rectified immediately and efficiently by the friendly Pott team. A very happy customer …

29 de agosto de 2025
Opinión espontánea

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