Premier Global Opiniones 

1017
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I previously gained my Level 2 Fitness Trainer and Level 3 Personal Trainer qualifications with Premier Global. Throughout the process, they provided quick responses to my questions and even t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing course highly recommend, particularly due to my tutor Suhail, who went above and beyond to help me out. I moved abroad for work mid way through my course so I was a difficult student to say th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve just enrolled on the PT course. Terrell is absolutely fantastic, he’s friendly, has so much patience, he literally explained everything to me, making sure I understood everything. Terrell cert... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Considering covid has been taking over recent times this fine company still had, the time and effort to put into their online courses. It was simple to follow and easy to get access to help from th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Entrenador/a personal
  2. Proveedor de servicios educativos y de carrera profesional
  3. Servicio de fitness y nutrición
  4. Clases de fitness
  5. Gimnasio
  6. Nutricionista

Escrito por la empresa

The Premier Global brand, one of the worlds most trusted names in fitness education, is now owned by Study Active Limited. This transaction was effective from March 2024. The Premier Global brand, now backed by Study Active's leading educational products, paves the way for a new era in personal trainer qualification delivery. The previous company that was registered as Premier Global Ltd ceased trading in December 2022 and the Premier Global name was acquired by Study Active Limited in March 2024. As new owners of the Premier Global brand, we will aim to proactively respond to and help any previous Premier Global customer that approaches us for advice and guidance - but please note we are not the same company so do not hold any student records or payments from anyone who may of enrolled with Premier Global before March 2024. As we are not the same team, personnel or company, it should be noted that any reviews submitted before March 2024 are not reflective of the new owners and such experiences are not something we can take any responsibility for - though we will always do our best to help and support with advice and guidance. Moving forward we look forward to continuing the excellent educational reputation that has long been associated with the Premier Global brand.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
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1 estrella

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4,4

Todas las opiniones

(1017)

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Valorada con 5 estrellas sobre 5

Jo Green the best tutor

Jo Green the best tutor! Always efficient with responding to emails and questions. Her guiding notes through assignments are fantastic and I am learning every step of the way. Thank you Jo! Nicola H

25 de noviembre de 2021
Opinión espontánea
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Respuesta de Premier Global

We are glad to read your previous experience with Premier Global was a positive one. We appreciate you taking time to write this.

Kind Regards
Premier Global

Valorada con 1 estrellas sobre 5

Money Grabbing scam, poor quality, outdated syllabus

Couldn't be more furious with this company. Their sales team do a fab job, but that's about where it ends. They get you hooked, get your direct debit set up, then they abandon you. I started the course, but it was mostly just memorising and regurgitating body parts (yes, its important, but I wasn't learning anything really) and mostly weird ineffective warmups and workouts. I work a full time job, and was assured that I had months to complete the course, and didn't have to attend the lectures live. Over Christmas I fell behind by a few weeks, and by the time I caught up and had questions about the assignments, all the tutors had 'gone on holiday'. I emailed the account they recommended and it consistently bounced... called, was constantly told 'someone will get back to you' (never did)... I even tracked down the tutors instagram, and even that was a dead end! before anyone had ever got back to me, I logged in again and couldnt access anything, it had expired! It's been nearly a year now, and I have been constantly batted away. Obviously I cancelled my direct debit, and of course, someone came calling for my money...when I explained what happened, they said 'a supervisor will contact you soon'... which they never have! I will be taking this to the financial ombudsman because the way this company conducts their business is HIGHLY unethical, I have paid nearly £1500 for absolutely nothing of any value, and I want that back! It will also affect my credit rating to not pay back the rest... STOP IGNORING ME

I honestly don't believe the good reviews on here about them, I have been stunned by their lack of communication, as well as their poor quality syllabus

25 de noviembre de 2021
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Respuesta de Premier Global

Hi Will,

We are extremely sorry to learn about your experience regarding support and communication. Unfortunately the current situation has been very challenging for all involved, however we do hold ourselves to a very high standard.

We take all feedback very seriously, and we would appreciate the opportunity to discuss your situation further.

We have reached out to you via Trustpilot to get your details so we can investigate this for you as soon as possible.

We look forward to speaking with you soon and we thank you for your patience.

Kind regards,
Premier Global NASM

Valorada con 4 estrellas sobre 5

Great place to get your qualification. However...

There isn't much communication when in the meetings with the lecturers (you can't turn on facecam and voice chat) and the open book exams are a breeze, not a real challenge.

Jo Green was fantastic too, a really great teacher.

Thank you.

25 de noviembre de 2021
Opinión espontánea
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Respuesta de Premier Global

We are delighted to read your positive review relating to a prior positive experience with Premier Global, we appreciate you taking time to write this.

Kind Regards
Premier Global

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐

When ever I call nasm I can guarantee you will get the best help and advice from the friendliest people

23 de noviembre de 2021
Opinión espontánea
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Respuesta de Premier Global

It's great to read such a positive review about your previous experience with Premier Global. Thank you for taking the time to write this.

Kind Regards
Premier Global

Valorada con 5 estrellas sobre 5

The PT course is such a great course so…

The PT course is such a great course so far, I have completed level 2 and really enjoyed it, good coverage of content and have learnt so much with the help of my tutor. Suhail has been SO SO helpful and quick to respond, pointed me in the right direction and provided support wherever needed. If your choosing your tutor I definitely recommend choosing Suhail.

23 de noviembre de 2021
Opinión espontánea
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Respuesta de Premier Global

We are delighted to read your positive review relating to a prior positive experience with Premier Global, many thanks for taking the time to write this.

Kind Regards
Premier Global

Valorada con 5 estrellas sobre 5

Really enjoyed myself doing this…

Really enjoyed myself doing this course. It has really helped me to hone in on my own training methods and utilise different training systems that I wasn’t aware about before. Additionally this has also helped me to bring this knowledge forward and aid in the training journeys of others too. Really would recommend doing it to anyone who wishes to become a Personal trainer.

19 de noviembre de 2021
Opinión espontánea
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Respuesta de Premier Global

Thank you for sharing your feedback about your previous experience with Premier Global. We are glad to read of your positive experience.

Kind Regards
Premier Global

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, and great student support. Premier Global not only provides the course material which is very good, from my perspective especially for the OPT model, but also goes extra mile to ensure the learning process is efficient and pleasant. My query was solved swiftly by Ross, which made things simple and dealt with my questions in a professional and knowledgeable manner. On many other occasions during the course the tutors have been really helpful and supportive. I highly recommend Premier Global NASM both for course material and customer service.

19 de noviembre de 2021
Opinión espontánea
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Respuesta de Premier Global

Thank you for writing this nice review about your previous experience with Premier Global. We are glad to read of your positive experience.

Kind Regards
Premier Global

Valorada con 5 estrellas sobre 5

very happy with the service provided!

Very happy with the service provided by Alsida Bajramaj representing NASM, she helped me to get enrolled on the the level 3 PT course and the NASM nutritional coach course. Not only did she help me begin an important and life changing career/ journey, she made me feel right at home and gave me the courage and motivation to achieve what I’ve set out to do. She helped me decide which was the best educational option for me, and was genuine and talked and advised me asif i were a good friend! I’m excited to begin my journey with NASM. They seem professional in all areas, maybe once i have completed my course i will write another review! Thankyou.

16 de noviembre de 2021
Opinión espontánea
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Respuesta de Premier Global

Hi Leon,

Thank you for taking your precious time to leave such a lovely review.

Have a great day!

Kind regards,
Premier Global NASM

Valorada con 5 estrellas sobre 5

My experience with Nassm was brilliant

My experience with Nassm was brilliant. I really enjoyed the course and it was really interesting and good value for the money . I found the student support help line very good especially with ROSS I get a lot of help from him and he is a nice person to talk to and easy to speak to. Overall I was happy. Hopefully soon I will take more courses with NASSM.

16 de noviembre de 2021
Opinión espontánea
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Respuesta de Premier Global

Hi Laetitia

Thank you very much for your lovely feedback

We're glad you have enjoyed your PT course with us and wish you all the best on your journey going forward!

Kind regards,
Premier Global NASM

Valorada con 5 estrellas sobre 5

Great tutor

Great tutor, very helpful

14 de noviembre de 2021
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Respuesta de Premier Global

Hi Klaus,

Thank you for taking your precious time to leave such a lovely review.

Have a great day!

Kind regards,
Premier Global NASM

Valorada con 5 estrellas sobre 5

Thank you to Terrell Lewis for our…

Thank you to Terrell Lewis for our communication over the last few days leading to my enrolment. Very flexible and helpful in what I am looking to achieve out of doing in a PT course that's widely recognised.
Thanks again,
Roisin. :)

14 de noviembre de 2021
Opinión espontánea
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Respuesta de Premier Global

Hi Roisin,

Thank you for taking the time to leave such a precious review. We'll be sure to pass your feedback onto Terrel!

Have a great day!

Kind regards.
Premier Global NASM

Valorada con 5 estrellas sobre 5

Student Success CoachShaun Robinson, great support

Shaun Robinson was fantastic help getting my son through the last stages of his L2 & L3 personal training. Shaun was patient and professional in his explanations to ensure the requirements were understood.

13 de noviembre de 2021
Opinión espontánea
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Respuesta de Premier Global

HI Dawn

Thank you for taking your precious time to leave such a lovely review.

We wish you all the very best in your fitness journey!

Kind regards,
Premier Global NASM

Valorada con 1 estrellas sobre 5

Premier global Did nothing to solve…

Premier global Did nothing to solve problem on their side.

Since my last feedback nothing is changed. Premier global just did nothing even if they promised to solve their problems.

No trust anymore. Months and nothing positive happened .

Really shame, they definitely lost me as a client.

And yes, customer service doesn’t do anything. Even if they promised to do time after time. They just forget about problems and ignore you.

If you are serious about your training, then I would be better to choose provider who actually interested in learners they deal with.

Response:
Dear PG,
Thank you for your ‘standard’ and ‘repeated’ response. Even if I was reached by a member of team, the problem is still NOT SOLVED.
Considering your standard repeated response without any kind of personalised approach or desire to goose the issue, I can confirm that as for now the issue isn’t resolve at all. And pls, stop using this banality like covid-excuses… it seams only you still use this triviality. You experience problem without any external factors.
Regarding efficiency - I can confirm that the issue isn’t solved at all for the last 3 month. And yes, reason - because you just don’t do anything to try to resolve your internal issues.

29.11.2021 - the problem finally us resolved. Thanks to Ross and his gigantic effort and extra mile in successful resolution of problems. He was the only who did his job properly and correctly.

6 de noviembre de 2021
Opinión espontánea
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Respuesta de Premier Global

Dear Learner,

We are extremely sorry to learn about your experience with us. Unfortunately the current situation has been very challenging for all involved, however we do hold ourselves to a very high standard.

One of our customer service team member has reached out to you regarding your concern. We hope your query has been dealt with effectively.

Please let us know if you have any other questions or concerns.

Kind regards,
Premier Global NASM

Valorada con 5 estrellas sobre 5

thanks ross

I started my course with premier global just before the pandemic hit and found it very hard to get motivated during these times, i have had ross helping me throughout this course to keep me motivated and help with anything I need. premier global ross is a massive credit to your company, he is very understanding and has helped me with anything I have needed to help me progress. I have had phone calls and emails with him and there is not one thing he has not helped me with.

Thanks again ross your star

4 de noviembre de 2021
Opinión espontánea
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Respuesta de Premier Global

Hi Luke

Thank you for taking your precious time to leave such a lovely review.

We wish you all the very best in your fitness journey!

Kind regards,
Premier Global NASM

Valorada con 5 estrellas sobre 5

you have always been good

you have always been good. A great listener and articulate person.

2 de noviembre de 2021
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Respuesta de Premier Global

Hi Adegboyega,

Many thanks for your precious feedback.

Wish you all the success!

Kind regards,
Premier Global NASM

Valorada con 5 estrellas sobre 5

I completed level 2,3 personal training…

I completed level 2,3 personal training course with premier global. They are very supportive and patient , I am happy with the result. And took 3 more course with them, definitely recommending them .

1 de noviembre de 2021
Opinión espontánea
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Respuesta de Premier Global

Hi Somayyeh,

Many thanks for taking the time to leave such a lovely review. We’re really pleased to learn how much you enjoyed your course.

Wishing you every success in your continued studies and future aspirations.

Kind regards,
Premier Global NASM

Valorada con 4 estrellas sobre 5

My tutor Suhail was really helpful and…

My tutor Suhail was really helpful and supportive. Content and webinar delivery was professional and relevant Some of the processes and documentation are a little bit difficult to navigate but on the whole a really good online course.

28 de octubre de 2021
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Respuesta de Premier Global

Hi Siobahn,

Thank you for taking your precious time to leave such a lovely review.

Have a great day!

Kind regards,
Premier Global NASM

Valorada con 5 estrellas sobre 5

Ross Premier Customer advisor

been trying to finish my course and Ross has been extremely helpful friendly and motivating. I felt like giving up and he gave me the encouragement to carry on. His customer service skills were fantastic it was a pleasure speaking to him.

28 de octubre de 2021
Opinión espontánea
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Respuesta de Premier Global

Hi Ruby,

Many thanks for your precious feedback.

Wish you all the success!

Kind regards,
Premier Global NASM

Valorada con 5 estrellas sobre 5

A Grateful review From Wesley Marks

Hi Premier Global NASM Team
My experience on the course has been both a great pleasure and one of great learning. Doing course work of any kind is not easy for me not only because I of a slight older age but also because any academic work of any kind very difficult for me.
Saying that you have made it easier your on line setup is very easy to follow. But much more important than that its your team everybody is so willing to help and you are only a phone call or e-mail away. I must also say how much of a difference all your tutors make they are just great. In fact I cannot fault my experience in anyway.
Thankyou to Everyone Good Job.
Kind regards
Wesley

28 de octubre de 2021
Opinión espontánea
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Respuesta de Premier Global

HI Wesley

Thank you for taking your precious time to leave such a lovely review.

We wish you all the very best in your fitness journey!

Kind regards,
Premier Global NASM

Valorada con 5 estrellas sobre 5

Candice was a pleasure!

Candice was a pleasure to sign up to this incredible course with. She has a wealth of career pathway knowledge and was easily able to tailor the course to my specific requirements. I am excited to get started on my new career path.

27 de octubre de 2021
Opinión espontánea
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Respuesta de Premier Global

Dear Clair,

Thank you for taking the time to leave such a precious review. We'll be sure to pass your feedback onto Candice!

Enjoy your course!

Kind regards.
Premier Global NASM

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