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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I own and run a caravan park and have been using preno for 4 years. None of the updates have ever taken into consideration the needs of customers running caravan parks. I also use myob, but apparentl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having just changed from having two companies look after us to having just one being Preno has made life a little cruisier which is what we all want. Marie was our go to lady in regards to setting u... Ver más

Valorada con 5 estrellas sobre 5

منصة ربط بشركات التسويق مثل بوكينج واكسبيديا وموقعك الخاص للحجوزات ممتازه جدا وسهله ومصممه بشكل جميل وسلس ينقصها فقط اضافة اللغة العربية في المستقبل ، طاقم العمل متعاون وخدوم وسريع الاستاجبة خصوصا الس... Ver más

Valorada con 5 estrellas sobre 5

I have enjoyed working with Preno they are super friendly and very helpful in getting our booking system up and running and also the website. Marie was very patient and talked me through all the st... Ver más

Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

Preno's Hotel Management software provides everything you need to efficiently manage your property, with features like room and rate management, inventory tracking, and housekeeping scheduling. Easily manage all your reservations from one central location, store guest information and preferences, track your property's performance and access a range of reports and analytics. Preno integrates with a range of other software and services, and offers customer support, and training resources to help you maximise the software's potential. With a flexible pricing structure and a 7-day free trial, Preno is the perfect property management software for small to medium-sized hotels, motels, and bed and breakfasts.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

30 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,4

Todas las opiniones

(30)

7 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

I own and run a caravan park and have…

I own and run a caravan park and have been using preno for 4 years. None of the updates have ever taken into consideration the needs of customers running caravan parks. I also use myob, but apparently we don't need to send invoices or all the other admin benefits the xoros users have. Initially we were happy work around the difficulties of adapting basically program that is for small accommodation businesses because it is an easy to use booking program as were assured there would be updates that would assist us. We are selling our business so we will struggle along with preno. My main reason for this review is to let caravan park owners to look elsewhere.
I was told that other caravan park owners use preno. Are there any????

15 de julio de 2026
Opinión espontánea
Logotipo de Preno

Respuesta de Preno

Hi Tanya,
Thanks for taking the time to share your experience, and for being with Preno over the past four years.
We know your park has some specific operational needs, particularly around long-term stays, and we appreciate that some of the features you've asked for are important to your business. While Preno works well for many independent accommodation providers - including some caravan parks - we recognise that parks with more specialised requirements may need functionality that sits outside our current product roadmap.
You're also right that our Xero integration is more comprehensive than our MYOB integration. That's largely because Xero's platform allows us to offer a deeper accounting integration, whereas MYOB's ecosystem is more complex across its different products. We understand that's frustrating if you're a MYOB customer.
We're grateful you've stayed with us for so long, and we genuinely appreciate the feedback you've shared with our team over the years. We wish you all the very best with the sale of your business.

Valorada con 5 estrellas sobre 5

Experienced

Experienced, professional, polite, trustworthy.
very much appreciated with urgency for assistance.

8 de julio de 2026
Opinión espontánea
Logotipo de Preno

Respuesta de Preno

Thanks so much, Katrina. We really appreciate your kind words. It's great to hear our team was able to help when you needed it most. Thanks for taking the time to share your experience.

Valorada con 5 estrellas sobre 5

I love using Preno

The people at Preno are very helpful, I like using the AI chat tool, it seems to have system access and documentation access so provides good support.

6 de julio de 2026
Opinión espontánea
Logotipo de Preno

Respuesta de Preno

Thanks, Derek! We're so pleased to hear you're enjoying using Preno. It's also great to know the AI chat has been helpful for finding answers quickly. We really appreciate you taking the time to leave us a review.

Valorada con 5 estrellas sobre 5

Fantastic company

The support from Preno has been first rate. Keegan has been a such an asset as we've set up the app, always responsive, full of useful knowledge, and happy to answer every question I've thrown at him. It's been such a relief knowing there's someone there who actually knows their stuff! It's made the whole experience feel easy rather than overwhelming.

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've had a fantastic experience using…

I've had a fantastic experience using the Preno app!
the platform provides exceptional details, giving me a clear understanding and direction on how to navigate and optimize the property business operations.
The app is truly great, and I highly recommend it.

24 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Life is simple now

Having just changed from having two companies look after us to having just one being Preno has made life a little cruisier which is what we all want.
Marie was our go to lady in regards to setting up our site and helping us from then on, she has been so good to deal with and nothing was a problem, even though I was on the phone or email to her constantly.
We look forward to smooth sailing from here on in, thank you Marie for all your wonderful help and advise.

21 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

A great smaller scale PMS provider

A great smaller scale PMS provider and channel manager for smaller properties. Staff is helpful and responsive. It's got a simple and easy to learn user interface, but the simplicity leads to a few limitations - thankfully not ones that are very glaring for the smaller properties.

24 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Preno 10/10

Great software and fantastic support. Preno has been instrumental in our success running a hotel. Love it. 10/10 recommend.

24 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

منصة ربط بشركات التسويق مثل بوكينج…

منصة ربط بشركات التسويق مثل بوكينج واكسبيديا وموقعك الخاص للحجوزات ممتازه جدا وسهله ومصممه بشكل جميل وسلس ينقصها فقط اضافة اللغة العربية في المستقبل ، طاقم العمل متعاون وخدوم وسريع الاستاجبة خصوصا السيد Keegan كل الشكر للقائمين على preno 🙏

12 de junio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Looking Good.

Well anything new is a bit stressful.
Still learning the system but its looking good and have had great help and support from Jessica.
Its also easy to deal with people based in New Zealand
I'm pleased that we moved from our last provider.

19 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy customer

Marie who helped me with my switch from Seekom made the process super easy. Preno is a much fairer priced product.

1 de mayo de 2024
Opinión espontánea

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