I own and run a caravan park and have been using preno for 4 years. None of the updates have ever taken into consideration the needs of customers running caravan parks. I also use myob, but apparentl... Ver más
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I own and run a caravan park and have been using preno for 4 years. None of the updates have ever taken into consideration the needs of customers running caravan parks. I also use myob, but apparentl... Ver más
La empresa ha respondido
Having just changed from having two companies look after us to having just one being Preno has made life a little cruisier which is what we all want. Marie was our go to lady in regards to setting u... Ver más
منصة ربط بشركات التسويق مثل بوكينج واكسبيديا وموقعك الخاص للحجوزات ممتازه جدا وسهله ومصممه بشكل جميل وسلس ينقصها فقط اضافة اللغة العربية في المستقبل ، طاقم العمل متعاون وخدوم وسريع الاستاجبة خصوصا الس... Ver más
I have enjoyed working with Preno they are super friendly and very helpful in getting our booking system up and running and also the website. Marie was very patient and talked me through all the st... Ver más
Preno's Hotel Management software provides everything you need to efficiently manage your property, with features like room and rate management, inventory tracking, and housekeeping scheduling. Easily manage all your reservations from one central location, store guest information and preferences, track your property's performance and access a range of reports and analytics. Preno integrates with a range of other software and services, and offers customer support, and training resources to help you maximise the software's potential. With a flexible pricing structure and a 7-day free trial, Preno is the perfect property management software for small to medium-sized hotels, motels, and bed and breakfasts.
London, Reino Unido
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Online support is quite responsive, helpful and friendly. Good value for money. Intuitive and easy to use back end. Some limitation with the software being able to make edits on the booking page, otherwise fine. It would be great to be able to preview the booking page in real time, before it goes live.
The account set up and management itself is very simple and there are always friendly and super helpful staff available on the live chat if you do need a hand with anything. They're pretty quick to respond and always have an answer for you
We decided to switch to a channel manager after a few years of just using one platform and not getting enough bookings that way. I liked Preno because there was no hard sales pitch at the beginning only straight forward steps on how we’d go through the process.
Once we’d signed up there were there (and still are) there every step of the way! I wish we’d done it a few years ago! Would highly recommend as they are very friendly and easy to work with! Thanks Laura
Great customer service and keen to support to get it exactly right.
Preno has really increase our revenue, while easing our work load. Tomas and Marie were the best , very helpful and patient.
Their support are always genuinely their to solve your issue and get you back online, unlike other platforms that export their support overseas and often leave you feeling like you're repeating yourself and going around in circles.
A really easy to use platform perfectly suitable for the small to mid-size property.
Marie is a hands-on, deal with Novices like me with patience and never makes you feel stupid. This is why we are with Preno, the best customer service and nothing is too much trouble.
I am writing this review approximately three months after on-boarding with Preno. As such I am in a position to comment on both the on-boarding process and the service post on-boarding. In terms of on-boarding the process was very well managed and completion dates agreed were fully met. The transition from the previous service provider was seamless and painless. As with any change, in my experience, there are teething problems. Some of those problems being self driven as there is always a period of developing an understanding of functionality within a new system. To that end the Preno team have always been available by email, phone and video call as the need required. Three months on I feel totally at ease with the functionality and it is clear to me how much consideration has gone into creating a model that fulfils the needs and requirements of independent operators. A big thank you to the entire team and I look forward to a long, sustainable relationship.
I have enjoyed working with Preno they are super friendly and very helpful in getting our booking system up and running and also the website.
Marie was very patient and talked me through all the steps making it much easier.
And now we are getting bookings through all from one booking system it’s so much easier.
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