Prepared Hero Opiniones 

2666
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

These are quality products. I buy in bulk something different every year and give to family for Christmas. It gives me peace of mind to know they have things around to keep them safe. Orders are eas... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I purchased four fire blankets for family Christmas presents… to my dismay I failed to notice they decided to bill me monthly for a VIP service… never realized that the $31.79 charge was on going till... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I already had the blankets for the kitchen fire then i saw that they also had Water Protection sensor. I bought them to replace my old sensor which where discontinued by the other company. I like thi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was very pleased with the ease of ordering on the website. I ordered the set of five: 1 for our home, 1 for our shop, and the others are going to our 3 kids as Christmas gifts. I feel much safer kn... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos para el hogar

Escrito por la empresa

Bringing peace of mind to our Hero's and their families by helping them Prepare with solutions for when accidents and emergencies happen.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,3

Todas las opiniones

(2666)

273 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My Order Was Shipped Quickly

My Order Was Shipped Quickly. I Was Surprised When It Showed Up. I Bought Three Of The Fire Suppression Blankets. Kept One And Gave The Other Two As Christmas Gifts. These Are Great For Peace Of Mind.

14 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Hello! Thank you so much for your kind feedback! We’re glad to hear your order arrived quickly and that the fire blankets gave you peace of mind. It’s wonderful that you chose to share them as Christmas gifts—what a thoughtful way to help keep others safe. We truly appreciate your support, and if you ever have questions or need assistance, we’re always here to help.

Valorada con 5 estrellas sobre 5

Chocking apparatus …

Received product on time and in good condition.Gave all 3 to my kids for Christmas.

20 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Hello! Thank you for sharing your feedback! We’re happy to hear your order arrived on time and in great condition. It’s wonderful that you gave all three to your kids for Christmas—what a thoughtful and caring gift. We truly appreciate your support!

Valorada con 4 estrellas sobre 5

Prepared in Maine

I have 3 great-grandchildren living in Maine. There have been two fires close to where one of them lives. When I saw the Prepared Hero blanket, I knew what the families would get for Christmas! One blanket for each family with a child, and one blanket for the grandparents, since they often babysit.
Hopefully they never have to use it,but better safe than sorry!
And to add to the Christmas story, my sister gifted my husband and me one for our house!

25 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Hello! Thank you for sharing this wonderful story , Your thoughtfulness in protecting both the families and grandparents truly reflects the “better safe than sorry” mindset. We hope the blankets are never needed, but we’re honored to be part of keeping your loved ones safe—what a special Christmas moment all around!

Valorada con 1 estrellas sobre 5

Didn’t receive my order

Didn’t receive my order

5 de enero de 2026
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Hello! We’re sorry to hear that you didn’t receive your order. Please contact us directly with your order number and details, and our support team will be happy to assist you.

Valorada con 4 estrellas sobre 5

I want to be prepared for emergencies…

I want to be prepared for emergencies and this seems to be a great addition toward that end. This is a grear,simple thing that anyone can do if the need ever arose.

4 de enero de 2026
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Hello! Thank you so much for sharing this! We couldn’t agree more—being prepared is one of the simplest and most important steps anyone can take. We’re glad you see this as an easy, practical addition to your emergency readiness, and we truly hope it gives you extra peace of mind knowing it’s there if it’s ever needed.

Valorada con 5 estrellas sobre 5

Good practical gifts

It felt good to give something to my family members that would protect them. I gave one to my sister, brother, and 2 to my daughter’s family. Delivery was prompt as well.

25 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Thank you for sharing this thoughtful review. It truly means a lot to hear that you were able to give your family something that helps protect them. We’re glad delivery was prompt and that you felt confident gifting these to your loved ones. We appreciate your trust and support.

Valorada con 5 estrellas sobre 5

Fire blankets well made & highly rated

Fire blankets were shipped on time and carefully packaged. They are well made and fairly priced. Strong 1st place rating on Grok. Great safety tool to have on hand in the kitchen and household.

21 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Hello Ray! Thank you for the great feedback! We’re really glad to hear you’re happy with the quality, pricing, and packaging. Having a fire blanket on hand is a smart safety choice, and we appreciate you taking the time to share your experience. Stay safe!

Valorada con 5 estrellas sobre 5

Useful products and timely customer service help

I had a couple questions about my order once it arrived. Thankfully I got timely customer service response to my questions. Also I gifted some of the items to family members and they like getting them. Better safe than sorry in time of need.

18 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Hello Diane! Thank you for sharing your experience! We’re happy to hear our customer service was able to help you quickly and that your family appreciated the gifts. You’re absolutely right—better safe than sorry. We truly appreciate your trust in us and your support.

Valorada con 5 estrellas sobre 5

Fire blanket and room security wand

I’ve purchased multiple fire blankets and multiple security wands. Love both products. Feel much safer

8 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Hi Linda! Thank you for your continued support! We’re so glad to hear you love both the fire blankets and the security wands and that they give you greater peace of mind. Feeling safer is exactly what we aim for—thanks for being part of our community!

Valorada con 5 estrellas sobre 5

Christmas gifts for the Whole Family.

Our son is a volunteer FireFighter in a small town near us. I gave a fire blanket to each of the households of our family at Christmas this year and everyone LOVED them. Some had them in their list of things to buy soon.

25 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Hello Nancy! Thank you so much for sharing this—it truly means a lot to us. Please thank your son for his service as a volunteer firefighter. We’re honored that you chose to gift fire blankets to your family, and it’s wonderful to hear they were so well received and already on everyone’s safety list. That kind of preparedness can make a real difference.

Valorada con 5 estrellas sobre 5

Received on time

Received on time. Would have liked to receive hooks for each of the 5 Prepared Hero blankets I ordered, though. I have had to use mine once, and it did the job! Made me feel very safe.

29 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Thank you for sharing your experience with us. We’re glad to hear your order arrived on time and that the fire blanket worked exactly as intended when you needed it—your safety is our top priority. We appreciate your feedback regarding the hooks and apologize for any inconvenience. Please don’t hesitate to reach out to our support team at any time, and we’ll be happy to assist. Thank you for your trust and support.

Valorada con 5 estrellas sobre 5

Is your fire extinguisher charged

Is your fire extinguisher charged? Do you even have one? Do you know where it is? Can you get to it if there’s a fire? Have you had to use it and haven’t replaced it? Are low income and can’t afford to get one? Are your young adult children aware they need something like a fire extinguisher? Do they know how to use it? Would they remember? Do your younger children know how to use it or where it is? Would your aging parents remember where it is and how to use it? Come in, think about ease of use in an emergency situation! After seeing these advertised on Facebook by the Chats family, I bought everyone in my family a blanket for Christmas!! Imagine the surprise when they opened gifts and seen them!! We all had a conversation about how some of us have had grease fires on the stove before and how we didn’t have or couldn’t get to the fire extinguisher!! We all wondered if the fire extinguisher we have is still even charged. Now, we don’t have to worry about answering those questions!! My parents and in laws are aging and we all know that things need to be convenient and simple in times like these! Fire can cause panic and in times of panic, we tend to forget where things are and how to use them. Fire extinguishers are great but let’s face it, if you’ve never used one then panic can cause confusion in how to use them! Everyone needed these far more than they realized! So far, everyone has loved that they received one as a gift!! We still have some out of town family coming in to visit for Christmas and the rest will be given to them when they get here! I’m sure they’ll love theirs as well!! Thank you so much Prepared hero and the Chats Family!!!

25 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Thank you so much for taking the time to share such a thoughtful and detailed review. You perfectly captured why ease of use and accessibility matter so much in emergency situations—especially for children, young adults, and aging parents. We’re truly grateful that you chose Prepared Hero for your family’s safety and that it sparked meaningful conversations about fire preparedness. Knowing that your loved ones feel more confident and protected means everything to us. Thank you again for your trust, your support, and for spreading awareness about fire safety.

Valorada con 5 estrellas sobre 5

It was easy

It was easy, quick and I got it in great shape. I bought a case to give them out to everyone in my family for Christmas. They were surprisingly excited.

27 de noviembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Thank you for sharing your experience. We’re glad to hear the ordering process was easy, delivery was quick, and everything arrived in great condition. It’s wonderful to know your family was excited to receive them—fire safety can be a meaningful and unexpected gift. We truly appreciate your support and your thoughtful choice.

Valorada con 1 estrellas sobre 5

We did not receive them and cannot get…

We did not receive them and cannot get a response from you.

25 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

We’re very sorry to hear this and truly appreciate you bringing it to our attention. We apologize for the lack of response and for the inconvenience this has caused. Our support team will reach out to you immediately to assist and make this right. Thank you for your patience, and we appreciate the opportunity to help resolve this.

Valorada con 5 estrellas sobre 5

Quick srvice

29 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Thank you for your review. We’re glad to hear you were happy with the quick service. We appreciate your support.

Valorada con 1 estrellas sobre 5

Ordered their “new!” Scanner for hotel…

Ordered their “new!” Scanner for hotel rooms. Cost me $50 for the device. Somehow got signed up for a “VIP Membership!” for $30 a month. I did not authorize or agree to this and while researching and trying to figure out what the charge is for, found this is a thing they attach to EVERY order. It’s a total scam and how they make money - by hoping people don’t notice the reoccurring charge. I can not imagine what perceived value there is for a VIP membership to a product that requires no active monitoring.

I didn’t even bother dealing with the company after I was on hold for nearly an hour. I disputed with my credit card company who refunded it.

1 de enero de 2026
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Thank you for sharing your feedback. We’re sorry to hear about your frustration and appreciate the opportunity to clarify.

The VIP Membership is completely optional and is presented during checkout; it is not required to purchase any of our products. Customers can opt out at checkout or cancel the membership at any time, and we’re always happy to assist with that.

We regret that you had difficulty reaching our support team, as our goal is to resolve concerns quickly and transparently. If you ever wish to revisit this or need assistance in the future, we encourage you to reach out to our support team directly so we can help promptly.

We value all feedback, as it helps us continue improving our customer experience.

Valorada con 5 estrellas sobre 5

Feeling Safe

The whole experience of ordering the kit containing Fire blanket, Hero Spray and Fire Proof gloves was extremely easy. I also bought one for my son and now I feel a whole lot safer. Shipping was great while keeping me informed on when the package will arrive. Haven't used anything yet and hopefully I don't have too, so I can't give a review on if it really works.

15 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Thank you for sharing your experience with us. We’re glad to hear that ordering the kit was easy and that shipping updates kept you well informed. It means a lot to know you chose to purchase one for your son as well—peace of mind for you and your family is exactly what we aim to provide. We’re grateful you feel safer having them on hand. Thank you for your trust and support.

Valorada con 5 estrellas sobre 5

They are great

I use the gloves at my wood stove and they are great

25 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Thank you for sharing this with us. We’re glad to hear the gloves are working so well for you at your wood stove. It’s great to know they’re providing the protection and reliability you need. We appreciate your feedback and your support.

Valorada con 5 estrellas sobre 5

Grateful…

Harvey your employee was the most patient person dealing with me. I was thankful that he heard my dilemma and followed thru with my instructions on hw to return my duplicate order in a very efficient and professional way.

8 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Thank you for taking the time to share this feedback. We’re very happy to hear that our team provided such patient, efficient, and professional support while helping you resolve the duplicate order.

Making sure our customers feel heard and supported is extremely important to us. We truly appreciate your trust and your kind words.

Valorada con 5 estrellas sobre 5

Great gift!

My husband and I gave them at our family gift exchange on Christmas Eve. Those who received them were very appreciative and we appreciated the discount you offered just before Christmas.

24 de diciembre de 2025
Opinión espontánea
Logotipo de Prepared Hero

Respuesta de Prepared Hero

Thank you for sharing this with us. We’re so glad to hear the fire blankets were well received at your family’s Christmas Eve gift exchange. It means a lot to know they were appreciated, and we’re happy the holiday discount helped make gifting easier. Thank you for choosing Prepared Hero and for trusting us with your family’s safety.

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