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Prime Time Boilers & Solar Opiniones 

3760
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Right from initial contact by phone process of ordering new boiler was really easy and quick. Survey carried out remotely to discuss boiler and where it is to be fitted made process really easy. Boile... Ver más

Valorada con 5 estrellas sobre 5

I had AC installed in my son’s bedroom and from start to finish the service was amazing. From my video call to the 2 lovely guys that came to do the installation the electrician man and the lovely... Ver más

Valorada con 5 estrellas sobre 5

We had our boiler installed last year by Prime Time and Simon their Service Engineer came to perform the annual service. He contacted us 30 minutes before his arrival to let us know when he would arri... Ver más

Valorada con 5 estrellas sobre 5

Really pleased with the installation from Prime Time Boilers. Callum was professional, friendly and clearly took pride in the work. He fitted the new boiler and radiators carefully, kept everything ti... Ver más

Información sobre la empresa

  1. Servicio de instalación de gas
  2. también en la categoría
  3. Contratista de energía solar
  4. Gasista
  5. Ingeniero de gas
  6. Proveedor de calderas
  7. Servicio técnico de calefacción y calderas

Escrito por la empresa

Welcome to Prime Time Boilers & Solar, your go-to guys since 2010. We are a local independent boiler & solar business that puts the customer at the forefront of everything we do. Our Gas Safe approved boiler engineers have over 50+ years combined experience, and our MCS approved solar installers have over 35+ years combined experience. On top of this, we understand our customers needs, we offer flexible installation dates (for boilers this can be the next day), we have a huge range of finance options available (including £0 deposit and 0% APR options) and we offer generous warranties (up to 12 years for boilers, and up to 30 years for solar panels) for total peace of mind. Furthermore, We are currently offering an additional £200 off for every boiler or solar system fitted, and for a limited time only we are also offering a free Honeywell Home thermostat (for boilers) or PV monitoring device (for solar systems), which can help you turn your property into a learning, energy saving, family home. Now that's what we call Prime Time deals. Don't delay, give us a call or enquire online today and see how much you can save.

Your Go-To Guys Since 2010

Escrito por la empresa

Huge Range New Boiler Brands
We supply and install a range of leading brands, including Worcester Bosch, Vaillant, Ideal, Baxi, Viessmann, Glow-Worm, Keston, and Vokera, with warranties of up to 12 years available on select models.
Huge Range Of New Solar Brands
Including SunPower, Enphase, Jinko, Trina, SolarEdge, and Canadian solar panels, with warranties of up to 30 years available on select models.
Same Day Survey Available
We offer flexible booking dates (same day if needs be) to suit your needs. Life is hectic enough, we like to make it completely hassle-free.
2 Years Workmanship Guarantee
We provide a 2-year workmanship guarantee on all installations, ensuring even greater peace of mind.
0% Flexible Finance Options
We offer a wide variety of finance options for all our products, including £0 deposit, interest-free plans, and the option to pay nothing for 12 months. Finance plans start at just £9.99 per month.
Get A Hassle-Free Online Quote
Complete our quick form to receive a quote and discover how much you could save today!
Over 100,000 Free Quotes Generated
No, there isn't a typo, we really have generated that many quotes since 2010. it only takes a minute to receive a stress-free estimate that goes straight into your inbox.
Where Our Specialists Are Based
Our MCS And Gas Safe Approved Specialists cover a wide range of areas including London, Essex, Cambridgeshire, Sussex, Northamptonshire, Hertfordshire, Bedfordshire, Norfolk, Suffolk, Oxfordshire, Berkshire, Buckinghamshire, Kent, Wiltshire and Hampshire.
Who We Work With
We have a huge range of partners, these partners include Google Nest, Hive, Tado and Honeywell, not forgetting partnerships that we have with all major boiler and PV brands.
Clean And Tidy Promise
With every installation, we ensure no mess is left behind. For all jobs, we use plastic protective sheets on the floors we work on and remove any parts (if applicable) and rubbish. This ensures your home looks just as it did before the installation.
Other Services We Offer
We don't just specialise in installing gas boilers, PV systems, oil boilers, and heat pumps; we also provide one-off servicing or monthly maintenance plans for any of these products.

2 Year Workmanship Guarantee

On All Products Installed

On All Products Installed
Whether you want to cut your energy costs with a new A-rated boiler or heat pump, or take charge by generating and storing your own energy with solar panels, we’ve got you covered. Every installation is backed by our reliable 2 year workmanship guarantee, no exceptions.

Información de contacto

Over 10,000+ Happy Customers

We are a leading installer of energy-saving products, save today!

4,7

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 2% de las opiniones negativas

Suele responder en menos de 1 semana

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4,7

Todas las opiniones

(3760)

529 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service

Great service, Mark the servicing engineer was very efficient and professional.

18 de agosto de 2026
Opinión espontánea
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Respuesta de Prime Time Boilers & Solar

Well M, what an excellent review, comments like this is what encourages potential customers to choose us as opposed to other businesses (helping us to thrive and for good reason). If you have any further questions about your new boiler then please feel free to send us an email or give us a call, there’s no robots in our business, just boiler specialists 😊.

Also, please feel free to keep up the review work by sharing your experience on either our Checkatrade or Google page.

Valorada con 5 estrellas sobre 5

The whole process was nice and easy

The whole process was nice and easy. From the survey to the installation. Would highly recommend these guys

16 de agosto de 2026
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Respuesta de Prime Time Boilers & Solar

Hi Darren, that’s fab news and we are very pleased that you gave our service a 5 out of 5 rating. For us, in advertising nothing is more powerful than word of mouth and this is word of mouth online. Thank you for helping to support our business as without people like you we would just not exist. If you have any queries about your boiler install then feel free to give us a buzz.

Also, lets stay connected, give us a like on Facebook to keep up to date with the latest boiler news, furthermore, feel free to also write an additional review on our Checkatrade or Google page.

Valorada con 5 estrellas sobre 5

helpful & thorough engineer who…

helpful & thorough engineer who completed the service promptly & efficiently

17 de agosto de 2026
Opinión espontánea
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Respuesta de Prime Time Boilers & Solar

Hey John, feedback like this means a lot to us and we are so happy to hear that your installation went smoothly with minimum fuss. If you have any further questions then please do not hesitate to call or email us.

On one final note, please feel free to also write a review on our Google or Checkatrade page, on top of this you can also give us a like on Facebook to stay informed about the latest boiler news.

Valorada con 5 estrellas sobre 5

A really professional job

Daryl was really professional from start to finish. Even when an additional part was required to ensure the boiler could still be fitted in a day, he went out of his way to source the part & collect it himself.

The area was left tidy after finishing, he assisted with the Hive set up and explained everything we needed to know to operate the Hive and boiler.

14 de agosto de 2026
Opinión espontánea
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Respuesta de Prime Time Boilers & Solar

That’s brilliant to hear Chris, the feedback provided will be passed on to the relevant members that were involved with your installation. If you have any further questions then please feel free to call or email us.

In addition, if you get a spare moment, please also feel free to share your experience on either our Google or Checkatrade page.

Valorada con 5 estrellas sobre 5

All round excellent service

We would thoroughly recommend Primetime Solar. When we first enquired, Andy was extremely helpful, explaining options in a non-pushy way, and listening to our requirements and concerns. Any questions we had were answered clearly and we felt we had all the necessary details to make an informed decision about whether to proceed. Nathan then promptly organised a survey, and once the all clear was given, we were booked in for the job within a couple of weeks.
Conor and Chris did an excellent job installing the panels and the electrics. Professional, tidy, and friendly, explaining the system and how to use the phone app when completed. Nathan then promptly followed up with the documentation and, along with Andy, he has continued to be very helpful and available following installation.
We are very happy that we finally have solar panels (and a battery) after many years of considering it, and we’re delighted that we chose Primetime Solar to do the job!

5 de agosto de 2026
Opinión espontánea
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Respuesta de Prime Time Boilers & Solar

Thank you John, your 5 star review means a lot, if you have any queries about your new system then please feel free to give us a call or send us an email.

Also, if you get a spare moment, feel free to share this experience on our Checkatrade page (look us up under the name ‘Prime Time Solar’).

Valorada con 5 estrellas sobre 5

From the quote process to the install…

From the quote process to the install of our solar panels there was clear communication and any minor install issues were dealt with swiftly.

14 de agosto de 2026
Opinión espontánea
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Respuesta de Prime Time Boilers & Solar

Hi Saran, thank you for your 5 out of 5 review, it’s great to hear that you are happy with the end result and we are sure that you will also start to see big changes in your energy costs too.

In addition, if you do get a chance, please feel free to leave us a review on our Checkatrade page (you can find us under the name ‘Prime Time Solar’).

Valorada con 5 estrellas sobre 5

Absolutely fantastic service from the…

Absolutely fantastic service from the quote stage up to the day we had our boiler installed. Everyone was very friendly and made sure that our boiler is installed with minimal impact to our property.
Thanks very much and we will definitely recommend you to our friends and neighbours!

9 de agosto de 2026
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Respuesta de Prime Time Boilers & Solar

Thank you Cristina for your comments, we will be passing this information over to the team members involved in your installation. In the meantime, if you have any queries then all that you need to do is give us call (there’s no chat bots in our business, just real people to talk to😊).

Please don’t forget that you can also leave us an extra review on either our Google or Checkatrade page.

Valorada con 5 estrellas sobre 5

Darling was amazing let me know when he…

Daryl was amazing let me know when he would be arriving 20 mins before he was very kind and listen to the old lady. Kind to my cats ( that's always a winner). Got the job done and there was no fuse for me.
Thumbs up to Daryl

4 de agosto de 2026
Opinión espontánea
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Respuesta de Prime Time Boilers & Solar

Hey Donna, thank you for your lovely comments and spreading the word about Prime Time Boilers. If you have any questions about your new boiler, then please do not hesitate to call or send us an email.

In addition, if you do get a chance, please feel free to also write a review on our Google or Checkatrade page 😊

Valorada con 5 estrellas sobre 5

Good service excellent service they put…

Good service excellent service they put my boiler n n a day excellent communication excellent service bleed the heating system good all round service i recommend to n e 1 who want a new boiler

15 de julio de 2026
Opinión espontánea
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Respuesta de Prime Time Boilers & Solar

Hello Clive Starr, Prime Time Boilers would like to thank you for your fabulous review, this really does help our business as this shows potential customers that they can buy with confidence from us. If you require any further assistance then please feel free to send us an email or give us a call.

Finally, if you do get a chance, feel free to write another review on our Google or Checkatrade page.

Valorada con 5 estrellas sobre 5

Purchase and installation of air conditioning unit

Arranged for a call regarding air conditioning unit to be installed. The representative called back the day and time arranged and explained everything. When we decided to go ahead another representative went through all the paperwork, albeit via computer, and the installation date was arranged. The installation went smoothly and the unit is working fine. I would recommend this company.

10 de julio de 2026
Opinión espontánea
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Respuesta de Prime Time Boilers & Solar

Hi Rosemary, on behalf of Prime Time Boilers we would like to thank you for your fantastic review, comments like yours enables other potential customers to make informed decisions as to whether they wish to use us. Remember, if you require any further assistance later on down the line then all that you need to do is drop us an email or give us a call 😊.

P.S if you haven’t done so already, please feel free to write a review on our Google or Checkatrade page.

Valorada con 5 estrellas sobre 5

Excellent heat pump from start to finish

Absolutely brilliant from start to finish. Tony explained what the best heat pump, with all the features; explained how the system works, and the process and cost to have fitted. Daryl, who fitted the heat pump system, was excellent. Very clean, tidy and courteous, with loads of knowledge of the system. He explained everything to me once it was fitted. I wouldn’t hesitate to use them again for any of my future needs, or for recommending them.

2 de agosto de 2026
Opinión espontánea
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Respuesta de Prime Time Boilers & Solar

Wow, thanks Marcus for your kind words, as mentioned after your install, if you have any further questions then all that you need to do is give us a call or send us an email.

In addition, if it’s not too much trouble, please could you also leave an additional review on either our Google or Checkatrade page.

Valorada con 5 estrellas sobre 5

Very satisfied with the work he…

Very satisfied with the work he did,Very friendly 😀 man,recommend Prime time Boiler to anyone 😀

6 de agosto de 2026
Opinión espontánea
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Respuesta de Prime Time Boilers & Solar

Well Clive, what an excellent review, comments like this is what encourages potential customers to choose us as opposed to other businesses (helping us to thrive and for good reason). If you have any further questions about your new boiler then please feel free to send us an email or give us a call, there’s no robots in our business, just boiler specialists 😊.

Also, please feel free to keep up the review work by sharing your experience on either our Checkatrade or Google page.

Valorada con 5 estrellas sobre 5

The engineer was very efficient and tidy

The engineer was very efficient and tidy

4 de agosto de 2026
Opinión espontánea
Logotipo de Prime Time Boilers & Solar

Respuesta de Prime Time Boilers & Solar

Hi Robert, that’s fab news and we are very pleased that you gave our service a 5 out of 5 rating. For us, in advertising nothing is more powerful than word of mouth and this is word of mouth online. Thank you for helping to support our business as without people like you we would just not exist. If you have any queries about your boiler install then feel free to give us a buzz.

Also, lets stay connected, give us a like on Facebook to keep up to date with the latest boiler news, furthermore, feel free to also write an additional review on our Checkatrade or Google page.

Valorada con 1 estrellas sobre 5

Poor customer service

Originally, the company seemed helpful and informative, however once payment had been made and the installation had been done, contacting them became almost impossible. All of my messages to the agent I had been speaking to were being ignored along with all calls.
We had previously agreed for additional work to be completed, however they failed to request more information from me, which they are now trying to blame me for. The engineer said that they had no knowledge of the additional work at all, meaning that the company had not informed the 3rd party contractor of all of the work completed.

As the work has not been completed as agreed, I have advised that I will not be making the final payment, which they have now threatened dept collection.

When finally speaking to the agent, after many ignored calls and messages, they started to give me attitude and shifting the blame away from themselves instead of taking accountability.

Customer service is shocking.

30 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had daryl from prime time boilers…

I had daryl from prime time boilers come out, and bless him he was here all day and seriously went above and beyond, his work ethic was outstanding and the quality of his installation was superb. He left everything super neat and tidy and the finish around drilled holes in the brick looked like it had always been there. Thank you so much Daryl was really nice to meet you.

5 de agosto de 2026
Opinión espontánea
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Respuesta de Prime Time Boilers & Solar

Hey Kay, feedback like this means a lot to us and we are so happy to hear that your installation went smoothly with minimum fuss. If you have any further questions then please do not hesitate to call or email us.

On one final note, please feel free to also write a review on our Google or Checkatrade page, on top of this you can also give us a like on Facebook to stay informed about the latest boiler news.

Valorada con 5 estrellas sobre 5

I had my boiler service today by Daryl

I had my boiler service today by Daryl. He is a excellent engineer very efficient and very helpful. I'm very happy to see him when my boiler service is up for my yearly service. Thanks for your excellent work.

4 de agosto de 2026
Opinión espontánea
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Respuesta de Prime Time Boilers & Solar

That’s brilliant to hear Micky, the feedback provided will be passed on to the relevant members that were involved with your installation. If you have any further questions then please feel free to call or email us.

In addition, if you get a spare moment, please also feel free to share your experience on either our Google or Checkatrade page.

Valorada con 5 estrellas sobre 5

Very professional and good service

Very professional and good service

3 de agosto de 2026
Opinión espontánea
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Respuesta de Prime Time Boilers & Solar

We really appreciate that you have taken time out of your day to write this positive message, on behalf of Prime Time Boilers we would like to thank you 😊. In the meantime, if you have any questions about your new boiler then you know what to do (give us a call or send us an email).

Furthermore, if it’s not too much trouble, please feel free to continue spreading the word about our company on either our Google or Checkatrade page.

Valorada con 1 estrellas sobre 5

My experience with primetime boilers

My experience with primetime boilers
After installation of a new boiler on 1st dec 2025 the next day i complained about it not working properly ,It turned out it had been wired up incorrectly by their so called engineer ,After several weeks of endless phone calls it was finally rectified or so i thought ,During installation brickwork was removed and replaced to a standard bordering on vandalism ( i have the photographs ) ,Again after endless phone calls this was semi rectified at the same time , On july15 i noticed the work outside around the flue had not been done , So once again i contacted Prime Time Boilers ,After discussion i i informed them i did not want a visit from their workmen and i would do the work myself ,So we agreed on a verry low compensation of £50 which i am still waiting for ,Yesterday i was told by phone call after chasing them that it had been processed last friday ,in another phone call i discovered it had not ,but i have been promised that it would be paid today without fail ,To anyone who does not want to repeat my experience GO ELSWARE after sales service is not good.

Gregory Alm

4 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wasn't totally smooth fitter said he…

Wasn't totally smooth fitter said he would have to come back the week after but my wife pointed out that on the feedback forum that was a regular excuse but after confronting him regarding this matter he had change of heart and finished the job same day apart from one missing pipe he said that he would be back on the following Monday as he didn't work weekends and thinking this was not going to happen Monday afternoon he turned up and finished the job
To be completely honest with you I really don't think that he would have completed the work I'd my wife hadn't confronted him about the similarities from all the feedback
But he did and we are very happy

2 de agosto de 2026
Logotipo de Prime Time Boilers & Solar

Respuesta de Prime Time Boilers & Solar

Thank you Scott for your comments, we will be passing this information over to the team members involved in your installation. In the meantime, if you have any queries then all that you need to do is give us call (there’s no chat bots in our business, just real people to talk to😊).

Please don’t forget that you can also leave us an extra review on either our Google or Checkatrade page.

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