Priority Booker Opiniones 352

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Have used Priority Booker a few times for airport parking. My most recent bookings have required amendment due to timing changes at my end and Priority Booker could not have been more responsive or h... Ver más

Valorada con 5 estrellas sobre 5

Booked airport lounge as a present for someone, no confirmation from priority booker of my booking no emails nothing. Can’t call them says to email them now 3 days in still no reply. I had a response... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I made a booking for parking at Leeds Bradford Airport for Monday 11th May. No confirmation even though they have our money. I have tried several times to contact by email, no response! I called tge m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed to change my arrival times due to a flight time change, so I emailed customer service while they were out of hours. As soon as they reopened the next day, I received a prompt reply. John was... Ver más

Información sobre la empresa

  1. Parking

Escrito por la empresa

Service-driven airport parking company providing a range of on and off site airport car parks and lounges.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

352 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great service, easy to sort any issues

Have used Priority Booker a few times for airport parking. My most recent bookings have required amendment due to timing changes at my end and Priority Booker could not have been more responsive or helpful. One change required an extra day’s parking so PB sent me an online invoice that was easy to pay and updated within minutes.
Highly recommend for competitive prices and customer service.

17 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer support after email issue

I purchased an Airport Lounge booking which I was unable to use and needed to cancel. Following the guidance on the website I sent an email to support at Priority Booker to explain this.
I received no response to this email, nor my second or third email. It would appear that emails from talktalk and hotmail can get blocked and priority booker do not receive them.
When priority booker became aware of this, they quickly resolved the issue, and I received a full refund.
I am very grateful that priority booker was so proactive when they became aware of the issue, and am very satisfied with the support received.
In these days of poor customer service, it is heartening to deal with a company who value giving the customer such a positive experience.

14 de mayo de 2026
Opinión espontánea
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Respuesta de Priority Booker

Mr Stancombe. Thanks for your updated review. As a business that takes customer service extremely seriously, we are glad to have resolved your query to your satisfaction. We hope to see you again in the future.

Valorada con 1 estrellas sobre 5

I made a Car Park booking for parking at Leeds…

I made a booking for parking at Leeds Bradford Airport for Monday 11th May. No confirmation even though they have our money. I have tried several times to contact by email, no response! I called tge mobile number which goes straight to voicemail, I my number and a message but no response. I can see from reviews others have had the same problems. You was Paid £54.73 from my friends account Chloe Strange. There has been no correspondence from you until now. I have checked the booking made for the vehicle registration and there has been no such booking made. The money has gone through the bank to priority booking.

2 de mayo de 2026
Opinión espontánea
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Respuesta de Priority Booker

Julie, your payment failed on 2 May at 19:25 under that name and amount. We were only able to find this out yesterday after you publicised the name and amount on this review yesterday (7 May). We have no contact phone number, and have received no emails from you. This review is all we have seen from you. Please ensure the payment account has appropriate funds and that you allow the booking process to complete. You have no confirmation because you have not made a booking. No money has been taken. Banks place a ‘pending’ charge on failed transactions which delete after a few days. We would appreciate you removing your review given your comments are misleading. A director of the business has now reached out to you directly to assist if necessary.

Valorada con 4 estrellas sobre 5

Polite, helpful and quick to respond

Generally quick to respond. Contacted me to confirm i had received the refund due to issues with Amex.
Happy with overall customer service.

1 de mayo de 2026
Opinión espontánea
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Respuesta de Priority Booker

Thank you so much for the review.

Valorada con 5 estrellas sobre 5

Used this company many times.

Used this company many times.
Always firxt class service by everone involved,
Highly recommend hunters airport parking in mamchester

6 de mayo de 2026
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Respuesta de Priority Booker

Thanks we will ensure Hunters get the feedback!

Valorada con 5 estrellas sobre 5

Booked airport lounge as a present for…

Booked airport lounge as a present for someone, no confirmation from priority booker of my booking no emails nothing. Can’t call them says to email them now 3 days in still no reply. I had a response from John who sorted this out for me promptly and sent confirmation copy to me much appreciated.

3 de mayo de 2026
Opinión espontánea
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Respuesta de Priority Booker

Thank you for the review we’re happy to have resolved your query to your satisfaction. We hope to see you again.

Valorada con 5 estrellas sobre 5

Amazing Customer Service

I have used this business for a long time as they are competitively priced and discounted. More recently I needed support from them because I was impacted by the recent hostilities impacting the UAE. I needed to contact Manchester airport to change my arrival time after my flight was cancelled and the only flight was back to London. Priority Booker sorted this for me and re-assured me that it was all sorted and offered ongoing support if I had any issues on collection. In a stressful time their calmness was appreciated. Thank you.

25 de marzo de 2026
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Respuesta de Priority Booker

We really appreciate it, and your feedback means a lot to us.

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