Probiketrader Opiniones 

349
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having seen my 'dream bike' on their website via Facebook Market place, I was gutted to find I was too late had it had sol. I contacted PBT and Keval went out of his way to source the same frame and... Ver más

Valorada con 5 estrellas sobre 5

Great experience with probiketrader, kept me in the loop during the whole process up until pickup. The team at Northern Heights Bikes set me off on my way with heaps of useful information about my bik... Ver más

Valorada con 5 estrellas sobre 5

Great service by The Probike Trader Team: great comms, accommodating, flexible. Really take the hassle out of buying, selling through a brilliant exchange experience.

Valorada con 5 estrellas sobre 5

Helpful, friendly team that respond quickly to queries. Very useful website to source parts for building or upgrading bikes. Reasonable prices and the reassurance that parts have been inspected for de... Ver más


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4,9

Excelente

TrustScore: 5 sobre 5

349 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(349)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Scappa 17 in 1 Multi Tool

Superb compact multi tool. Very well made. Solid all metal construction. Excellent quality tools including nice chain splitter. Good solid feeling in the hand. Already been used on the trail. As good as anything I've paid £25-30 for in the past.

11 de agosto de 2022
Valorada con 5 estrellas sobre 5

Customer Service as it should be ***** :)

Customer Service as it should be.
I recently used Cycletrade and unfortunately we had a little issue with the order, I contacted them and they were quick to get back to me with a solution.

The solution worked for me, I kept part of the order and sent the wrong item back (these things happen), I was promptly contacted to say they had received the item back and was then promptly refunded for said item.

Their communication was excellent through out the sale and the issue. I would happily recommend this company I and will certainly use again in the future.

It is often not the problem but how the problem is resolved and I was more than happy how this was resolved.

Keep up the awesome work, customer service or service like this seems hard to come by these days.

One of the good companies :).

22 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was in desperate need of a Mountain…

I was in desperate need of a Mountain Bike Fork but my budget couldn't allow me to get the specific brand and type of fork I wanted because my budget was less by more than half of the required cost of a fork. As I was googling around I came across cycletrade and they delivered a better MTB fork of very high quality, specification and most importantly within my budget.

20 de julio de 2022
Valorada con 1 estrellas sobre 5

Poor customer support/communications

Paid with Google Pay which used an old delivery address by accident so I immediately contacted customer support who told me no problem they would amend it to the correct address. This didn't happen and the item was then sent to my old address which is 150 miles away so I obviously could not get the item. I contacted them since and have had no response. Won't be using these again.

20 de julio de 2022
Logotipo de Probiketrader

Respuesta de Probiketrader

Hello, Sincere apologies, This is not our usual level of service, the bottle cages were sent to the wrong address by mistake due to the Google Pay. The customer did contact us to change it. We have now resolved this problem by offering a full refund. Thank you for your understanding and we will make sure we keep an eye on this potential issue next time. Best wishes.

Valorada con 5 estrellas sobre 5

Speedy service, great price!

Having done a bit of research, I chose the new saddle I wanted for my MTB and searched for it online. Cycletrade had a brand new one available at about half the price I had expected to pay. Delivery was very fast and I was able to fit the new saddle in time for the weekend ride. Looks great and is very comfortable. I'll certainly check out Cycletrade in future and have already recommended it to my buddies. 11 out of 10 for customer satisfaction 😁

12 de julio de 2022
Valorada con 5 estrellas sobre 5

Fast

Fast, reliable and value for money
Deffo be back for more parts

6 de julio de 2022
Valorada con 5 estrellas sobre 5

Fab service

Fab service! Didn’t know about this site until I was looking for new pedals, v happy with price & delivery was second to none! Will definitely use this site again

3 de julio de 2022
Valorada con 5 estrellas sobre 5

Excellent service and fast postage

Really excellent service. They had a relatively unusual part that I required in stock for a very good price. I messaged to ask a question about the item at 9.30pm and received a response almost immediately. They were incredibly helpful from start to finish and postage was very quick. Thank you very much! I will definitely be back.

24 de junio de 2022
Opinión espontánea

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