Progop.com 

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Like many of you I got scammed by Progop and their fake shipping company Shipbull. I ordered an RTX 5090 at the end of March. It went an a merry-go-round through Europe until it eventually got stuck.... Ver más

Valorada con 1 estrellas sobre 5

As reported by many other reviewers, I also got SCAMMED by progop.com. Placed an order for a graphics card in March 2025, had to pay by direct transfer because my credit card payment "could not go th... Ver más

Valorada con 5 estrellas sobre 5

The power horse of studio lighting in Europe. Probably the most complex supplier of professional lighting equipment that we have in the EU. I have ordered the Arri L7 and I can't find anything to comp... Ver más

Valorada con 1 estrellas sobre 5

I placed an order in late March worth almost 1500 euros. After weeks of delay, the company apologized by email, saying that if it was delayed again or lost, they would send a replacement or refund me.... Ver más

Información sobre la empresa

  1. Proveedor de equipos audiovisuales

Escrito por la empresa

European supplier of professional audio video equipment.


Información de contacto

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Pro Gop Fraudsters!!

Pro Gop Fraudsters!!! I did not receive my package or my money. Their website is blocked, their email is blocked, as well as all contacts. How is this possible in the EU? There are so many reviews saying this company is fake. I tried to get some help from the European Commission, and it turned out that if you want them to help you, you have to pay a lawyer 4%, and there is no guarantee that they will help you. It's great to live in the EU!

9 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Like many of you I got scammed by…

Like many of you I got scammed by Progop and their fake shipping company Shipbull. I ordered an RTX 5090 at the end of March. It went an a merry-go-round through Europe until it eventually got stuck. Now all I get is silence when I try to contact them. Shipbull and Progop are both offline. I have lodged a Police report in Germany and in Singapore (my Country of residence) and my bank is trying to claw the funds back from Bank Santander, the receiving bank, with these police reports. I am not hopeful…MASSIVE SCAM!!!

24 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Die Seite ist komplett KI generiert - Fake

Die Seite ist komplett KI generiert. Sehr professionell, aber totaler Fake. Auch die positven Bewertungen hier sind - wie man an den Formulierungen schnell erkennen kann - KI-generierter Blödsinn.
Nach jedem Kauf kommt eine Nachricht, dass die Kreditkartenzahlung von der Bank nicht akzeptiert worden ist. Man möge doch bitte per Überweisung zahlen. Wer das tut, verliert sein Geld.
Es ist erstaunlich, dass so eine Kunstseite so lange im Netz stehen darf, ohne von den Behörden abgeschaltet zu werden.

7 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

ARNAQUE

ATTENTION ARNAQUE
Commande passée, plus de 2 mois et demi et jamais rien reçu. Sur les 2 premier mois ils répondent aux mails rapidement et ensuite plus rien !
Pas moyen de se faire rembourser bien sûr.
Site alléchant, très bien fait, mais site de voleurs.
Le site transport ShipBull est une arnaque de mèche avec Progop.
Les avis 5 * sont très probablement des faux.
La rédaction de ces avis est assez bizarre et fait plutot pensé de l'IA. Ils sont assez éloigné de ce ProGop est censé faire.
N'achetez rien !

14 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Attention ce site est une GROSSE…

Attention ce site est une GROSSE ARNAQUE !!
commande qui n'arrive jamais
site de mèche avec le site SHIPBULL.COM
Transporteur qui n'existe pas
c'est très bien ficelé !
n'acheter rien sur ce site !!!!
la marchandise n'arrive jamais ! et vous perdez votre argent,
si vous téléphonez à progop ou shipbull vous tombez sur des répondeurs et jamais personne ne décroche
comment ces sites peuvent-il exister ?

26 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Got scammed by ProGop

As reported by many other reviewers, I also got SCAMMED by progop.com. Placed an order for a graphics card in March 2025, had to pay by direct transfer because my credit card payment "could not go through". Then started the incredibly long and weird shipping route from their fake shipping company Shipbull. More than two months later, I was offered a refund. Of course I received nothing and they stopped answering my emails.
Fun fact: mirroring the word progop gives "gopro" and shipbull gives ...bullship(t?)

29 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

1500 euros package delayed for 3 months then lost and costumer service is ghosting me

I placed an order in late March worth almost 1500 euros. After weeks of delay, the company apologized by email, saying that if it was delayed again or lost, they would send a replacement or refund me. This was on May 19th. After that, the tracking was updated once the following day, saying the parcel arrived in Germany (the final destination is in France) and that was it. No news for a whole month, during which I contacted them again; all my emails were ignored (before that, they answered in less than 2 days on average). I spend hours calling only to be hung up on before I could speak to anyone. I am exhausted by this experience, and I need my money back. I cannot afford such a monetary loss.

24 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

STAY AWAY from PROGOP !!

This is a criminal scam-site

I ordered BYD solar battery

They took the money, but never delivered

Promesses and excuses for the delay...
After some 6 weeks complete silence

Bye bye money

Be warned

25 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

sito truffa

sito truffa
scam website
sitio web fraudulento
site frauduleux
Betrugsseite
site fraudulento
Мошеннический сайт
موقع احتيالي
诈骗网站
धोखाधड़ी वाली वेबसाइट
詐欺サイト

1 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers

Scammers! We ordered from this site over a month ago and nothing... They supposedly started shipping but I doubt it will ever arrive. There is even a fake shipping tracking... (shipbull)

16 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid – Still Waiting for Refund After Months

I placed an order in March 2025 and paid via bank transfer. After weeks of excuses and shipping delays, I requested a refund—which was accepted. However, it’s now been over a month since the cancellation and I still haven’t received my money back.

Customer service keeps citing “administrative issues” and asking for more time. I’ve already contacted consumer protection authorities and their bank.

Unacceptable service. I do not recommend ordering from this company.

26 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I order a RTX 4070s 560 € video card in…

I order a RTX 4070s 560 € video card in March which I never received and after the 3rd time required a refund they stopped replying. I was in contact with them via email mostly but since then the live chat never available anymore.Since a week I can't reach nobody.
I opened a fraud report in different places. I was skeptical in the beginning to order, but when I saw a lot of positive feedback I did. Worst decision ever..
Stay away from this website.

9 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Attention ARNAQUE

Attention! C'est une escroquerie. Les produits ne sont jamais livrés et bien sûr pas moyen de se faire rembourser.
Le site devrait déjà être fermé.

2 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

My order BYD Battery-Box Premium HVM…

My order BYD Battery-Box Premium HVM 13.8, the price of which is over 4300. Eur, is still not delivered, and it was ordered on 27.03.2025.

After not delivering within 30 days period, I have canceled the order, and the status has changed to "Awaiting Refund". It's been almost 2 months since cancellation of the order, and almost 3 months since the order, and I have not received the Item or the refund... Can't reach anyone on the customer support, sales or any other line.

The refund is not being done for over 6 weeks now, so it seems that the site is a SCAM.

Everyone be aware, as the reviews on Trustpilot is also probably fabricated (and I have order just after checking the reviews with the trusted "Trustpilot"...)

The only comunication of progop.com is via e-mail, and it seems that the answers are generated of AI.

10 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a desktop PC which never arrived

I ordered a desktop PC that was supposed to arrive within 12 working days. When it didn’t arrive, I contacted support and asked them to check with the shipping company for a new estimated delivery date and to confirm if I was eligible for a refund since a month had passed since dispatch. Support told me I would receive my parcel by the end of the week, or they would automatically process my refund. This did not happen.

After waiting another 7 working days, I officially requested a refund. I was told it would be processed within 10 working days, but I did not receive it. I contacted them again and was told I would have my refund by the end of the next week. As of now, I still have not received my refund.

Additionally, the shipping company (shipbull) exposed my home address publicly in the comment section online, which is a serious privacy concern.

Overall, I am very disappointed with the delays, lack of communication, and mishandling of my personal information.

31 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAMMERS !!!

Unfortunately, I ordered a graphics card from this store. The order was placed in March, but the card payment failed, so I had to make a bank transfer (I should have stopped right there). I waited for delivery for a month and a half until the tracking stopped updating.

The seller only communicates via email, constantly assuring me they're doing everything possible. Eventually, I requested a refund, and the seller agreed—but it seems they have **no intention of returning the money**. It's been a month now, and I'm still waiting. **I’ll probably never see that money again.**

**ALL THE POSITIVE REVIEWS HERE ARE FAKE.** A lot of new information about this store has surfaced online—unfortunately, it wasn’t available earlier.

In the end, I contacted my bank to **dispute the transfer**. Now, all I can do is wait, but I doubt I’ll get my money back. This is a **very carefully planned and well-prepared scam**—someone put a lot of effort into it.

Stop with your apologies—I’ve had enough of them. Why aren’t you responding to my emails? And where’s the money, finally?! You just suggested I dispute the transfer, but do you realize that also costs money?! Who’s going to compensate me for all this?!"*

2 de junio de 2025
Logotipo de Progop.com

Respuesta de Progop.com

We sincerely apologize for the unacceptable experience you’ve had and we deeply regret the delays and breakdown in communication. This is not the level of service we aim to provide, and we are taking immediate steps to investigate and address this situation.

We are escalating your refund request with our finance team to trace the delay and process it urgently. You will receive a confirmation email with a transaction reference once completed.

We are reviewing the tracking issue with our logistics partners to determine why your shipment stalled and will share our findings with you transparently.

We acknowledge that relying solely on email is insufficient and you may also reach us by live chat and phone.

If your bank has already initiated a dispute, we will fully cooperate to expedite the resolution.

Regarding your concerns about reviews we do not condone or engage in fraudulent feedback. All reviews are voluntarily submitted by customers, but we take allegations of fake reviews extremely seriously and will audit this internally.

We understand that trust has been damaged, but we are committed to making this right. If you’re open to it, we’d appreciate the opportunity to prove our legitimacy whether through resolving your refund, providing additional compensation, or sharing evidence of our business operations.

Again, we apologize for the distress this has caused and appreciate your patience as we work to rectify the situation.

Valorada con 1 estrellas sobre 5

Ordre ikke nået frem

Jeg venter fortsat på en ordre nu - mere end to måneder er gået, og den cykler tilsyneladende rundt i Europa - og pludselig er den vedvarende i transit - kun tre timer fra grænsen til Danmark.

Der har tidligere været fin respons fra kundeservice, men nu får jeg pludselig intet svar, og det er heller ikke længere muligt at komme igennem til dem i telefonen - det var muligt da jeg købte.

UPDATE:
10.6.2025: Jeg har kontaktet på mail og igen fået den samme undskyldning og de beder mig vente en uge mere. Jeg har forlangt refundering, men nu svarer de ikke.
KØB IKKE NOGET FRA DETTE STED FØR DER ER POSITIVT NYT I DE ANMELDELSER HVOR ORDRENE IKKE NÅR FREM OG IKKE REFUNDERES.

Hvis det er et ordentligt firma, bør de nu gøre deres yderste for at løse dem.

3 de junio de 2025
Opinión espontánea
Logotipo de Progop.com

Respuesta de Progop.com

Thank you for reaching out, and we sincerely apologize for the ongoing delay with your order and the lack of recent communication from our team. We understand how frustrating this must be and we truly appreciate your patience.

We are currently investigating the status of your shipment with our logistics partners to determine why it has been delayed in transit near the Danish border. While we strive to provide timely updates and reliable service, we acknowledge that we have fallen short in this instance.

Our team is urgently reviewing your shipment to locate its current status and expedite delivery.

We are also addressing the breakdown in communication our support team will contact you directly to clarify the situation and discuss next steps.

Again, we deeply regret this experience and appreciate your feedback, which helps us improve. Thank you for giving us the opportunity to resolve this matter.

Valorada con 1 estrellas sobre 5

"I bought a Canon R1 Body on May 6

"I bought a Canon R1 Body on May 6, 2025, and it still hasn’t arrived to this day; it’s traveling around European cities. The transport is managed by a company called Shipbull. They respond to emails, but it seems that the goods are being delivered by bicycle..."

Website states that the goods will be delivered within 12 days.

DO NOT BUY ANYTHING FROM THERE.

5 de mayo de 2025
Opinión espontánea
Logotipo de Progop.com

Respuesta de Progop.com

Thank you for sharing your concerns, and we sincerely apologize for the delay in receiving your Canon R1 order. We understand how frustrating this situation must be, especially given the promised delivery timeline, and we appreciate your patience as we work to resolve this.

We take this matter very seriously and are actively investigating the status of your shipment with our logistics partner, ShipBull. While we strive to ensure timely deliveries, we acknowledge that in this case, the process has not met our usual standards or your expectations.

Our team is contacting ShipBull to locate your package and expedite its delivery.

Again, we deeply regret this experience and appreciate your feedback, which helps us improve. We are committed to ensuring you receive your order or a full refund immediately if preferred.

Valorada con 1 estrellas sobre 5

SCAM

SCAM, do not shop. Me and many other people bought items (mostly new RTX 5090 GPUs) over 2 months ago. We didn't receive anything and we're waiting for a refund for a month now.
1. Their shipping partner ShipBull doesn't exist, it's just a way of giving you hope they actually shipped anything.
2. Domain progop.com is provided by NiceNIC, which is notoriously known to provide domains to scams.
3. Progop most likely used to be real, but earlier this year the company behind it changed from Campos Tech S.L. to Campos Tech Import S.L. and that's when scamming started.
4. Website doesn't allow you to buy anything under 1000 €.
5. All positive reviews are by some bot accounts that have no other review anywhere except Progop.
6. In emails and in the responses to reviews they always dodge main points and try to seem reputable.
7. I have contacted ECC about month and a half ago and Progop still isn't responding to them.

27 de mayo de 2025
Opinión espontánea
Logotipo de Progop.com

Respuesta de Progop.com

Thank you for bringing these concerns to our attention. We sincerely apologize for the frustration and inconvenience you’ve experienced. At Progop, we strive to provide a transparent and reliable shopping experience, and we deeply regret that we have fallen short of your expectations.

We take all customer feedback seriously, and we want to assure you that we are actively investigating the issues you’ve raised regarding shipping, refunds, and communication.

We understand the urgency of your situation. Our team is working diligently to resolve all pending orders and refunds.

We are reviewing our logistics processes to ensure clarity and reliability in our shipping communications. If there has been any miscommunication, we sincerely apologize and will take steps to improve.

Progop operates under legitimate business registrations, and any changes in corporate structure were part of routine business adjustments not an indication of malpractice. We are committed to maintaining trust and compliance in all operations.

Our pricing policies are designed to offer competitive deals, we do not engage in or condone fake feedback. We encourage genuine customer experiences and will investigate any irregularities.

We are committed to cooperating fully with consumer protection agencies and will follow up on any pending inquiries promptly.

Again, we apologize for the distress this has caused and appreciate your patience as we work to make things right. Your satisfaction is our priority, and we are committed to resolving this matter fairly and promptly.

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