I absolutely love my desk. I bought the 48x30 inches solo Ryzer desk in roasted walnut color. Shipping took roughly 5days; although the shipping company delivered the item in two batches, I wa... Ver más
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Consulta las opiniones de los clientes
Horrible customer service. 3 emails. Two voice mails. One phone call disconnected after 24 minutes. One phone call unanswered after 28 minutes. Proof that only 6 o 7 packages shipped. I was as... Ver más
Honestly really happy with this desk. The walnut top with the white frame looks so clean in my room. Doesn't take up too much space either which was a big deal for me. The built-in wireless charg... Ver más
Progressive Desk is great. Components were delivered well wrapped. Reasonably simple to assemble. Desk functionality inclusive of memory on various desk heights, is top notch. What's a review withou... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de mesas para ordenadores
- Accesorios para muebles
- Proveedor de accesorios para muebles
- Fábrica de muebles
- Tienda de muebles
- Tienda de mobiliario para oficinas
Escrito por la empresa
Build My Perfect Desk - Electric Standing Desks for both Home and Office Our journey began as a project, building adjustable height desks for our own office. A few months later, we saw the positive impact a standing desk made on productivity levels and the overall well being of our team. Why Choose a Progressive Desk? With over 10 years of experience in manufacturing high-quality linear motion products, Progressive Desk offers superior comfort combined with ergonomic technology. At Progressive Desk, we believe in creating a workspace that’s comfortable and lets you power through your day. We not only design and manufacture our products, but we also have our entire office working at standing desks and getting the most out of their workday. We are there to help you We are there to help you at each step of the way. From the moment you visit our website and shop from our line of ergonomic products, to delivery and set up. You will have constant support from our experts: learning more about standing desks for your home and business, or getting the best advice on custom design and installation of your desk and accessories. Whether you need one desk or more, our team of experts will guide you through the buying process and quantity discounts.
Información de contacto
160-6691 Elmbridge Way, V7C 4N1, Richmond, Canadá
- (800) 828-9414
- sales@progressivedesk.com
- progressivedesk.ca
3,3
Medio
154 opiniones
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The mechanisme is great
The mechanisme is great. The only bad side is the poor quality of the table finish. It scratches way to easily. I will most likely replace the top in a couple of years for a solid wood top. At that price, I expected better.
I purchased my assistant's desk from another company because of it. He will most likely have the same problem with the top, but it was a lot cheaper (1/2) which. his mechanism seems to be very similar in quality.
I would recommend progressive desk if they solve this issue.
15 de octubre de 2021
Respuesta de Progressive Desk Canada
Hi Daniel, thank you for taking the time to leave us this review. We really appreciate it and while we're glad to hear you're enjoying the desk overall, the scratch issue with the tabletop is concerning as they have a 15-year warranty. We would appreciate if you reached out to our customer support regarding this issue, and our team will assess the situation. You can call us on 1-800-828-9414 or email sales@progressivedesk.com. Thanks in advance!
Good product, bad experience...
When most of my order eventually arrived there was damage to a couple peices. The desk frame was lost by the shipping company and when a replacement finally shipped, the wrong colour showed up.
Overall customer service was friendly, but response times were slow. Minor refunds that were promised (5%) for keeping damaged peices were not honoured.
The product itself is nice, and the quality seems great but the overall experience means I won't be a repeat customer.
15 de octubre de 2021
Respuesta de Progressive Desk Canada
Hi Scott, thank you for taking the time to leave us this review - we really appreciate it. Please accept our apologies for the mishaps you faced with delivery, and any substandard experiences you had with Progressive Desk. It's part of our mission to provide a top-quality customer experience, and we're disappointed that this was not what you encountered. If you have any other queries or concerns, please don't hesitate in reaching out to us as we would be more than happy to help.
Very happy
We ordered a pair of desks for our home offices and are very happy with the purchases.
15 de octubre de 2021
Respuesta de Progressive Desk Canada
Hi JR, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! We're glad to hear that you're enjoying your standing desks, and please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.
Progressive Desk is great
Progressive Desk is great. Components were delivered well wrapped. Reasonably simple to assemble. Desk functionality inclusive of memory on various desk heights, is top notch. What's a review without a suggestion for some improvement? The only element i would ask progressive to look at is the adhesive for the wire management clips. They tend to un-stick. I actually ended up inserting a small screw through each one. Won't come un-glued any more!
15 de octubre de 2021
Respuesta de Progressive Desk Canada
Hi Ezio, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! We're glad to hear that you're enjoying your standing desk, and have passed your feedback regarding the adhesive strips to the relevant departments to look into. Please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.
Great quality desk and good company
Quality desk and great customer service. The desk is really sturdy and solid. No wobble even at highest setting. Overall, it was a great purchase and I am happy about it.
15 de octubre de 2021
Respuesta de Progressive Desk Canada
Hi Emir, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! We're glad to hear that you're enjoying your standing desk, and please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.
I love my desk
I love my desk. I’ve had it for a few months now and it still looks clean and sturdy. It was a great purchase that will be useful for years to come.
15 de octubre de 2021
Respuesta de Progressive Desk Canada
Hi Christine, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! Please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.
Solid desk
Solid desk, very smooth operation. Went with this brand because of the weight rating and their background as makers of automation actuators and I wasn't disappointed. It holds the two wood tabletops I attached with no wobble at all.
15 de octubre de 2021
Respuesta de Progressive Desk Canada
Hi Philippe, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! We're glad to hear you're enjoying your standing desk, and please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.
Respuesta de Progressive Desk Canada
Hi Niv, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! Please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.
The desk is nice
The desk is nice, but the delivery was terrible. I had the legs quickly but the top came months later
Alexander
15 de octubre de 2021
Respuesta de Progressive Desk Canada
Hi Alexander, thanks for taking the time to leave us this review - we're sincerely sorry to hear about your issues with delivery, and have taken note of your feedback to pass to our courier. We are actively working with them to improve their service, as providing a top-quality experience to our customers is our main priority. To hear you received a below-standard experience in this regard is extremely disappointing.
We're otherwise glad to hear you like your new staneding desk - please don't hesitate in reaching out to us with any future queries or concerns!
They sent the wrong color desk legs
They sent the wrong color desk legs. Stuck with grey when I ordered black.
Edit: Emailed them as they asked in their original response. Asked about missing parts and the color of the legs. They have not responded about the missing parts and are refusing to do anything about the wrong color legs.
15 de octubre de 2021
Respuesta de Progressive Desk Canada
Hi Craig, thanks for taking the time to provide us with this feedback - we're sincerely sorry to hear about your experience. After forwarding your concern to our customer service team, we can confirm that you did order an FLT-05 Grey frame which you can verify through your invoice.
As was mentioned in our email to you on October 25, 2021, 3:57 PM PDT, it has been over 8 months since your order was placed. We are no longer able to process an exchange for the frames as per our Return Policy. We can make an exception if you would like to ship back the Grey frames; however, there will be a shipping fee incurred. We can send over an invoice for the shipping cost of the Black frames if that is preferred. From here, we can also provide a pre-paid return label to send back the FLT-05 Grey frames that are unwanted.
We understand that your products were part of a bulk order which you had confirmed with us over the phone prior to payment. The bulk order included the RT-16 remote, which cannot be used with the default RT-11 at the same time. Are you currently experiencing issues with the RT-16 and would like to exchange this for the RT-11?
As always, we are here to assist you with your order. Customer satisfaction is one of our topmost priority and we want to make sure you are receiving our emails. Please do not hesitate to reach out to our customer support team by calling 1-800-828-9414 or at sales@progressivedesk.com
Thank you and we look forward to hearing from you!
Desk goes up and down well
Desk goes up and down well. Would like a little faster as well as memory so that I do not need to keep holding the up or down button.
Because of how the table goes up and down, you have to be very cautious with how cables are routes. Cables need to come from the sides, not straight back (think monitor) which means you may need longer hdmi cables.
8 de octubre de 2021
Respuesta de Progressive Desk Canada
Hi there, thanks for taking the time to leave us this detailed review. We really appreciate it and are glad your desk is working well. For our remotes, we do carry remotes that have programmable height options and anti-collision features. If you wish to replace your hand remote with a programmable one, please feel free to browse through our website. We also carry cable management accessories which can help you organize your wires and cables since it's able to attach directly to your standing desk.
If you do need assistance with your standing desk, we are always here to help!
Amazing help
Amazing help! Could not order product on line. Therefore called and the worker was extremely helpful and gave information needed so I knew what I was ordering
1 de octubre de 2021
Respuesta de Progressive Desk Canada
Hi Sheri, thank you for taking the time to leave us a review. We really appreciate it! If you have any future queries, please don't hesitate in reaching out to us and we'll be glad to help.
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