Property Solutions Group Opiniones 

154
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a great experience with Property Solutions Group, and I’d particularly like to mention Tom and Finn. They were fantastic throughout the whole process, with great communication and a real foc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tracy Mifsud from Property Solutions has been absolutely brilliant throughout our purchasing process. She has gone out of her way on numerous occasions to help and support us, even guiding us through... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I live on the other side of the world, which makes things a tiny bit more challenging. Shannon Quinn has been outstanding keeping updated regularly over night - any issues are dealt with super quickly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

PSG is smart, efficient, and fast. PSG is all those things thanks to its people. My account is handled by Tom Mattock who is Head of Management Relationships. Tom is all of the foregoing, that is, he... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

A single source of property services to the legal industry


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

154 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(154)

30 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Very poor customer service.

I contacted this company eight days ago and was told they would look into my request and get back to me. They did not. I rang back two days later to be told they would call me back. They did not. I rang them again today. Two minutes later a received a blunt text telling me they could not help.
Not being able to help is acceptable but the poor customer service and lack of communication is not.

3 de abril de 2025
Opinión espontánea
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Respuesta de Property Solutions Group

Thank you for sharing your feedback. After reviewing our records, we were unable to find any details associated with your request in our database. It seems this may not be regarding our company. However, I’d be happy to assist you further. Please feel free to reach out to me directly, Faye.odonovan@psgroup.uk.com and I’ll be glad to look into this matter for you.

Valorada con 5 estrellas sobre 5

Absolutely Fantastic Service

Telephoned this estate agents who from start to finish of the process were absolutely fantastic. Jake who handled everything as complicated due to vendors awaiting solicitors reply as to families involved replying kept in touch all the way and was superb to say the least. Would highly recommend thankyou

10 de marzo de 2025
Opinión espontánea
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Respuesta de Property Solutions Group

Thank you so much for your kind words! We’re thrilled to hear that Jake was able to assist you throughout the process and keep things running smoothly, even with the complexities involved. We truly appreciate your recommendation, and we’ll be sure to pass along your feedback to Jake. If you need any further assistance in the future, don’t hesitate to reach out. Thanks again!

Valorada con 5 estrellas sobre 5

Highly recommend Joshua Burr

I have been working closely with Joshua burr for a few weeks and he assisted me with my first home , he has been amazing and has helped me and my partner massively I appreciate everything he’s done and he’s been Brillant , I highly recommend him and their services , so easy to work with and always available to contact and reply to emails so fast definitely use them I highly recommend

7 de marzo de 2025
Opinión espontánea
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Respuesta de Property Solutions Group

Thank you so much for taking the time to share your experience. We’re delighted to hear that Joshua was able to assist you with your first home and make the process smooth and stress-free.

Your kind words mean a lot to us, and we’ll be sure to pass your feedback on to Joshua and the team. We’re thrilled that you found our service easy to work with and responsive it's exactly what we strive for. If you ever need any further assistance in the future, please don’t hesitate to reach out.

Best regards,
Craig Plimmer

Valorada con 5 estrellas sobre 5

Brilliant Service

I have just recently agreed a purchase with Property Solutions Group. They were throughout very professional, right from dealing with my initial enquiry right the way through to sales progression. I would recommend their services to anyone considering them.

24 de marzo de 2025
Opinión espontánea
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Respuesta de Property Solutions Group

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a positive experience with us. It was a pleasure assisting you from your initial enquiry all the way through to sales progression. Your feedback means a lot to us, and we look forward to helping others just as professionally and efficiently. If you ever need any further assistance, don't hesitate to reach out!

From all @ PSG

Valorada con 5 estrellas sobre 5

Excellent service

I had never used a Property Solutions company before, so didn’t know what to expect, however dealing with Maddy Evans was an absolute pleasure, Maddy explained everything to me in terms of how the process would work buying a property through them, she was extremely efficient, helpful, polite and understanding. Maddy made sure I was kept informed every step of the way, I can’t thank her enough!

12 de marzo de 2025
Opinión espontánea
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Respuesta de Property Solutions Group

Hi Rebecca,

Thank you so much for the amazing feedback for Maddy, we are so grateful that you have taken the time to share you recent experience.

All the best in your new home.

From all @ PSG

Valorada con 5 estrellas sobre 5

I recently found a property I wanted to…

I recently found a property I wanted to purchase, turns out property Solutions were handling the sales so I got in touch. The team was absolutely helpful and friendly, ready to answer my ten thousand questions (and I had a lot)
Joshua Burr and Tracy Misfud: thank you, you've been just wonderful.
A real credit to your team.

26 de febrero de 2025
Opinión espontánea
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Respuesta de Property Solutions Group

Hi Yvonne,

Thank you for sharing your experience with us, we really do appreciate it.

Never to many questions, we are always happy to help.

Best of luck in your new home.

From all @ PSG

Valorada con 5 estrellas sobre 5

Sam's guys did a brilliant job on our bathroom

Brad, Craig and Sam did a fantastic job in upgrading our bathroom. The supplier, Ripples, were very poor in delivering the products to be installed but Sam's guys persevered over a 4 month period and delivered a high quality finish that we're delighted with. Their eye to detail and the attitude of not presenting problems but coming up with solutions made the experience as good as it could have been. I've recommended Sam and the guys to friends and would happily do so again

15 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from Tom Mattock and team

Tom Mattock, gave her great help and advice in selling a property recently. He checked in regularly with us and was always asking if there was anything else he could do to help.

28 de enero de 2025
Opinión espontánea
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Respuesta de Property Solutions Group

Hi Alison,
Thank you so much for the kind words for Tom, so pleased he was there to help you through the sale of the property.
From all @ PSG

Valorada con 5 estrellas sobre 5

Exceptionally Responsive

Whilst the buyer’s premium is a little exceptional, I found my experience as a buyer with PSG to be great. I want to give special appreciation to Tracy Mifsud, who was available and supportive throughout with chasing all parties. Tracy always replied quickly to emails and was available on the phone. She was polite, professional, empathetic and supportive throughout a purchase which was stressful at times due to other factors. Thank you!

27 de enero de 2025
Opinión espontánea
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Respuesta de Property Solutions Group

Thank you Thomas for the amazing feedback for Tracy. She will be over the moon.

Best of luck in your new home.

From all @ PSG

Valorada con 5 estrellas sobre 5

I liaised with Joshua Burr for a…

I liaised with Joshua Burr for a property transaction. His customer service and response times were fast & superb.
One of the most pleasant estate agency liaisons for a property transaction in my 25 years of being in the property business.

21 de enero de 2025
Opinión espontánea
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Respuesta de Property Solutions Group

Thank you so much for the feedback on Joshua. We could not ask for much more than being the most pleasant estate agents after 25 years!

From all @ PSG

Valorada con 5 estrellas sobre 5

Great experience

We have never bought a house in this way before and Maddy made it all the easier. She was quick to respond to all of my questions, she was patient when I pestered her for an update and she absoluty made my day when she called to say our bid was successful. She kept us informed of the progress at every stage and even the handover to the next person we are dealing with has been done in a professional manner. Well done Maddy, thank you for your help thus far and I hope you have a wonderful Christmas and a successful 2025

23 de diciembre de 2024
Opinión espontánea
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Respuesta de Property Solutions Group

So pleased Maddy was able to give you the good news on your offer, we hope its not to long before you are in your new home.

From all @ PSG

Valorada con 5 estrellas sobre 5

Excellent service and support from Maddy

Maddy has been extremely helpful and very reliable throughout the process. She was always prompt in her responses, kept me updated, and made the entire experience much easier. I would highly recommend both her and the company to anyone in need of assistance. Thank you!

16 de diciembre de 2024
Opinión espontánea
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Respuesta de Property Solutions Group

Thank you for your kind words for Maddy and any of course any recommendations are always welcome!

From all @ PSG

Valorada con 5 estrellas sobre 5

Exceptional Service from Joshua Burr at Property Solutions Group

We had an excellent experience working with Joshua Burr at Property Solutions Group. From start to finish, Joshua provided a super-fast and efficient service. His communication was exceptionally clear, ensuring every step of the process was seamless. He was incredibly supportive, kind, and highly professional, making the entire process smooth and stress-free. We truly appreciated his dedication and would highly recommend both him and the company. Thank you, Joshua, for your outstanding service!

3 de diciembre de 2024
Opinión espontánea
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Respuesta de Property Solutions Group

Thank you for your lovely words for Joshua!

Exceptional communication & stress-free is exactly what we aim for.

Best of luck

From all @ PSG

Valorada con 5 estrellas sobre 5

Great Experience for FTB

Recently worked with Maddy Evans at Property Solutions Group, and she made the process of putting in an offer and progressing to STC straightforward and stress-free. Her communication was excellent, consistently prompt and clear, and she handled all my queries efficiently. Maddy's professionalism and approachability made the experience much easier than I anticipated. I would highly recommend her and PSG to anyone navigating the property market.

20 de noviembre de 2024
Opinión espontánea
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Respuesta de Property Solutions Group

Hi Brendan,

Communication is so important to us here as PSG so to hear Maddy has made your purchase so efficient makes us very happy!

Good luck with your move.

From all @ PSG

Valorada con 5 estrellas sobre 5

Highly recommend

Great company to deal with. Extremely helpful and reliable and completed work to a very high standard.

14 de noviembre de 2024
Opinión espontánea
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Respuesta de Property Solutions Group

Thank you for your review - We really do value your feedback :)

From all @ PSG

Valorada con 5 estrellas sobre 5

Joshua Burr has been incredibly helpful…

Joshua Burr has been incredibly helpful in helping us secure the purchase of our new home. Very responsive and it means we’ve managed to sort everything out in record time! ☺️

23 de octubre de 2024
Opinión espontánea
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Respuesta de Property Solutions Group

Hi Lydia,

So glad that Joshua has been so helpful within your new home process!

We wish you well

From all @ PSG

Valorada con 5 estrellas sobre 5

As a first-time buyer

As a first-time buyer, I sincerely appreciate Joshua Burr's help in navigating the paperwork and for his prompt responses. Thank you so much for it.

27 de septiembre de 2024
Opinión espontánea
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Respuesta de Property Solutions Group

Hi Ria,

Joshua is over the moon with your review - Thank you so much.

Best of luck

From all @ PSG

Valorada con 5 estrellas sobre 5

Joshua Burr has provided an excellent…

Joshua Burr has provided an excellent service and has always answered questions quickly

6 de septiembre de 2024
Opinión espontánea
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Respuesta de Property Solutions Group

Hi Nick,

Thank you for the wonderful feedback for Joshua.

Best of luck in your new home.

From all @ PSG

Valorada con 1 estrellas sobre 5

Would give a Minus If i could!!

Would give a Minus If i could!!

Reduced the value of my property sale from 390 to below 330 to get leads!!

when asked to remove this sale and all listings (which they confirmed) its can still be found by other companies!!

A poor marketing tactic of theirs knocked the value of my house by almost £80k! Im now not getting offers over 300 because buyers can see their last listing at 330.

I have emailed them many times but they still can't fix this!!

My house was worth 360 5 years ago by the bank!!

I delt with Harriet!

I WOULD AVOID

1 de enero de 2024
Opinión espontánea
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Respuesta de Property Solutions Group

Good Afternoon Tilak,

After discussing this matter with you, we do apologise for your experience, but as explained all reductions were agreed with yourself and data is held on Rightmove which is out of our control to be able to remove.

Kind Regards,
Faye

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