Pro Products Sales Opiniones 166

TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We needed two drywall cover plates very quickly for shipment across the country so they could be installed on a tight schedule. Martin listened to and understood our needs and took the necessary actio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The application and measurement instructions are very detailed and minimize the risk of making a mistake in the order. Fulfilment was very fast. The item was made and packed with great care. The pan... Ver más

Valorada con 5 estrellas sobre 5

The salesman was very knowledgeable, there was not surprises during installation. The phone and email follow-up on details was excellent. The installers were on time, did the job in 3 hours, everyth... Ver más

Valorada con 5 estrellas sobre 5

After placing my order, it arrived very quickly and was correctly custom made. It was packaged superbly. I would like to see a button added to the product page that specifically says "custom order?... Ver más

Información sobre la empresa

  1. Proveedor de puertas
  2. Persona de mantenimiento

Información proporcionada por diversas fuentes externas

We are committed to excellent customer service and quality products and are looking forward to quoting your next project. Come talk to us - let us know what you need.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

166 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

Overall everything was good but the…

Overall everything was good but the second panel did not fit the wall.

27 de octubre de 2022
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Respuesta de Pro Products Sales

Hello Katherine Cartell. Thank you for your Services review. Sorry that the panel you ordered didn't fit the opening. I have checked our records and see that you have not contacted us about this issue. We actually only see that you have placed one order with us for one panel. Was the panel not the 10" x 18" size as you had specified?

The best thing to resolve this issue is to please contact us direct. We are happy to assist anyway we can and if this was an issue of us providing to you the wrong size we will certainly make it right to you at no additional charge to you.

Thank you.

Valorada con 5 estrellas sobre 5

Order was as expected

Good quality product. There were not enough screws with the panel and the customer service was very prompt and accommodating at sending us more. The only thing was I thought the shipping was a little high. Other than that, I was very satisfied.

6 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Damaged in transit

Unfortunately the 30" x 30" attic access door was dropped during shipping resulting in a bent corner and a misaligned frame. Martin with Pro Products was a pleasure to talk to and he is working on a solution. I am confident everything will be resolved perfectly.
Thank you

29 de junio de 2022
Valorada con 5 estrellas sobre 5

Excellent service

I ordered a custom sized panel which arrived promptly and turned out great. Customer service was excellent also - I had all my questions answered also very promptly. Would order again from PPS in the future.

22 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent!

I am so glad I ordered from Pro Products Sales! I received my custom order the same week I placed it. They had excellent communication, secure packaging and immediate shipping. I look forward to working with them again!

1 de mayo de 2022
Valorada con 5 estrellas sobre 5

The sales representative was awesome

The sales representative was awesome. He could have told me to just go to the website and order the panel myself but didn't. The way he handled my call made me feel like I was his largest client or only customer when I was only ordering a 18 X 18 plastic panel. Simply outstanding!!!!

18 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products and service...

Based on my prior and most recent purchase of Flat Panel Cover-Up - Custom Sizes - white Plastic HIS, textured, noninsulated their products fit the requirement and made my repair job easier. I highly recommend Pro Products for any of their products.

9 de abril de 2022
Valorada con 5 estrellas sobre 5

Perfect product

Perfect product! I needed a new cover for a water shut-off valve. The size was very odd and I didn't want to patch, seal and repaint. The custom plastic cover worked perfectly. It look very clean and ordering was easy. I highly recommend their service for custom plastic wall covers.

24 de febrero de 2022
Valorada con 1 estrellas sobre 5

Tried to get assistance through chat to…

Tried to get assistance through chat to check stock, their robot said someone would be with me shortly an hour later of waiting and still nothing.
Edit - They called me, they did not apologize or ask about my concern, first thing out of the guys mouth was "Really, a one star review?" No concern for what I was waiting to inquire about or anything.

16 de febrero de 2022
Opinión espontánea
Logotipo de Pro Products Sales

Respuesta de Pro Products Sales

Hello Jenny. Sorry for the inconvenience. We are a bit short-haded and have been rather busy. Our sincerest apologies. We will try better in the future. However, to give us a 1-star review for a hold time? Seems a bit excessive. Call us and we'll be happy to help.

Valorada con 5 estrellas sobre 5

Great Product and Service

Easy to reach about a question I had with my order. Order arrived quickly and was exactly what I wanted. Appreciate the custom panel offerings that are difficult to find in stores.

17 de septiembre de 2021

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