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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered delivery of cosmetics from the USA to Belarus through Prostobox. The package arrived intact, with no damage to the packaging, and on time. The delivery was fast. The package... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I am a professional shopper who has been placing orders from iHerb.com for over 10 years. Recently, I’ve been using prostobox.com for my orders. Why them? First of all, their shipping rates are reason... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Works well in most cases but in case of real problem support stop answering and do nothing to solve it. Have a 200 usd parcel stack in Customs because of their broker has failed fulfillment and there... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Заказывал себе кроссовки New Balance/ Доставил курьер до двери я в шоке, за такую сумму в данное время ниче не сделаешь. Однозначно советую именно этот сервис для доставки товаров из США - Работа сер... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de mensajería y transporte

Escrito por la empresa

Prostobox.com is a global package forwarding service. Save up to 80% on your online shopping. Sign up at Prostobox.com to get epic deals in the US stores on clothes, shoes, and gadgets from world-famous brands, and safely ship your purchases


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

191 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

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4,2

Todas las opiniones

(191)

12 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Могут не отправить товар

Могут не отправить товар , за товар что не отправили деньги не взмещают, и не уведомляют что отправлена не полная посылка

18 de marzo de 2023
Opinión espontánea
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Respuesta de Prostobox

Здравствуйте, сожалеем, что возникла такая ситуация. Пожалуйста, свяжитесь с нашей поддержкой — постараемся разобраться.

С уважением,
Команда поддержки клиентов prostobox.com

Valorada con 5 estrellas sobre 5

Everything went great.

It was my first parcel through this postal service, I ordered from iHerb, the service was satisfactory, 28.11.22 made the order, 12.01.23. picked up in the post office, given the fact that the 19-21 December with a new package of sanctions have stopped all parcels and checked each for the "sanction". There is no telephone number for communication, but you can correspond. As for the price, I can say that the tariff "for the thrifty" is indeed lower than other delivery services. Track PCT000000684188

12 de enero de 2023
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

The company does its job well.

The company does its job well. I am satisfied. Everything arrived without damage and fast enough, so I was happy to get my dream, which this intermediary company helped to realize. Thank you to the operators who help solve the problem quickly. I recommend.

3 de febrero de 2023
Opinión espontánea
Logotipo de Prostobox

Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Best logistics and promotions DE 19720.

I really like this company in terms of design and work performed. I have used this company several times. Delivery is different by different corporations such as UPS FEDEX. And other companies. I will use them the same way in the future. There are many interesting things additional features are paid.
My tracking number 92748903029161573023870130
Personal account number 891196

1 de marzo de 2023
Opinión espontánea
Logotipo de Prostobox

Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Ordered items from IHERB

Ordered items from IHERB, 6pm. Everything was bought out quickly, shipped promptly. Applied my discount code when purchasing. I recommend to read carefully what is forbidden to send, as well as use the free redemption service. Overall a positive experience

21 de enero de 2023
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 4 estrellas sobre 5

Prostobox company ok

Excellent Prostobox company. I used them to deliver vitamins with iherb to Russia. It is the service that is one of the best. Very responsive staff. They quickly accept parcels to the warehouse. My parcel #701729 was with Tracking PCT000000701729. All questions are answered in the chat. The only thing that took a long time. But it came in one piece. I'm glad.

22 de febrero de 2023
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Wonderful shipping prices and always helpful staff

I have been using the Prostobox service since the beginning of the summer of 2022, I am most satisfied with the work of this delivery service.
Due to sanctions, it became much more difficult to order goods from the USA, so I was looking for an intermediary who would help me order as easily as before.
At Prostobox, I discovered a system for buying back goods for $10, which suited me perfectly (at that time, not all intermediaries had a buyback system). And on the same day I made the first order. These were Rainbow High dolls, which are much cheaper in America than in my country. This package went to me for 1.5 months, and the product was packaged amazingly, none of my purchases were damaged.

Of the advantages of the first purchase, I also highlighted the fact that the time spent in the warehouse is free, since earlier I was faced with the fact that I had to pay for this service.
As a minus of this purchase, I will only highlight the fact that initially my order was not fully redeemed, but partially. I immediately contacted the service workers in the chat and we solved this problem. So, in view of the fact that the order was purchased in 2 different parcels, its arrival at the Prostobox warehouse was longer than if it was one whole parcel, respectively, the goods themselves would have arrived faster.

Further, after this purchase, I noticed that on some days the intermediary makes the redemption of the goods free, that is, you do not need to pay a commission of $ 10 for the redemption. I took advantage of this promotion by making another order, and in the future I always tried to buy only on such days.

I have always bought dolls from sites such as Ebay and Amazon, from Walmart, unfortunately, the simple box does not redeem, but this is not very critical for me

After receiving the first order, from mid-July, I made about 20 more orders, which I successfully received. These parcels went to me on average 20-28 days, which is very fast! And, fortunately, the product was always well packaged with a lot of cardboard and bubble wrap.

I have no complaints, I really like the presence of a chat, where you can always ask a question and get a QUICK answer.
The support service here is great too.

On the downside, I can attribute the fact that the $ exchange rate is quite high

2 de marzo de 2023
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Заказал мышь приехала быстро и целая

Заказал мышь приехала быстро и целая. Хороший сервис правда цену доллара берут выше чем сам курс

27 de febrero de 2023
Opinión espontánea
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Respuesta de Prostobox

Спасибо за тёплые слова — очень приятно! Будем рады видеть вас снова.
С уважением, команда Prostobox.com

Valorada con 5 estrellas sobre 5

My husband used it and so did I

My husband used it and so did I! A great service for getting the goods you need from America! And if there is a force majeure, they will figure out how to deliver your parcel by another route! A big plus of this service compared to their competitors is that they can buy back your goods from any store in America (there are stores where the security system does not allow you to just buy a particular product) And there are actions with free ransom such as from stores like Macys. My order was redeemed very quickly!
I recommend it!

21 de febrero de 2023
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Best forwarding service

Hi,
Recommend this mailforwarding service.
Cheap price and fast shipping.

4 de mayo de 2022
Opinión espontánea
Logotipo de Prostobox

Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Заказывал себе кроссовки New Balance/…

Заказывал себе кроссовки New Balance/ Доставил курьер до двери я в шоке, за такую сумму в данное время ниче не сделаешь. Однозначно советую именно этот сервис для доставки товаров из США - Работа сервиса отлажена на высшем уровне.
Быстро: посылка шла ровно 18 дней, удобно: заказывал на сайте в США, оплачивал своей картой, и указал адрес Prostobox. На этом вся моя работа закончилась, дальше я только трек отслеживал.

30 de noviembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Спасибо за тёплые слова — очень приятно! Будем рады видеть вас снова.
С уважением, команда Prostobox.com

Valorada con 5 estrellas sobre 5

All in all a good and reasonablGood service for the moneyy budget…

All in all a good and reasonably budget forwarder. There are redemption services, as well as different replenishment options, and there is an online chat room where they can quickly help with any questions that may arise.
Overall, I am satisfied, I will be ordering more than once through this forwarding service.

6 de septiembre de 2022
Opinión espontánea
Logotipo de Prostobox

Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

I made an order in December

I made an order in December. I am very satisfied with the service. On December 10, the parcel was sent from the warehouse Just box, on December 18 it was already delivered to the postamat. They are taken to the warehouse and packed very quickly. I hope that the service will keep its face and continue to work at the same pace. Nowadays, shipping a little more than a week from the states is just fantastic! Just boxing, good luck with your work and grateful customers!

17 de diciembre de 2022
Opinión espontánea
Logotipo de Prostobox

Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Order shipping s Prostobox.com

So, friends advised Macy's to buy a down jacket, as they were on sale, the site itself is American, and I have a question: "But how to pay for your order with a Russian card, in general, are shipping to Russia from the U.S.? Advised prostobox.com. I decided to try it. I decided to try it. Registration and the whole order from buy to send is quite logical, no problems arose, I figured it out. I did everything according to instructions, chose a product, indicated its link, color, size, price. Refilled the account with a Russian card, the course bites a little, but still, the down jacket cost me 8,000 rubles, very profitable. Bought out immediately my order a couple of hours, then the delivery to the warehouse, came in a week, although they promised two. There were January holidays because of this had to wait for assembly longer than usual. Route to Russia is now passing through Finland, and then the Russian Post in St. Petersburg came parcel for 3 days. The total delivery time was 17 days. I'm very happy, quality is great, branded items, will order some more. Checked, i advise! tr. CQ003418754RU

23 de enero de 2023
Opinión espontánea
Logotipo de Prostobox

Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

The parcel was shipped on November 16…

The parcel was shipped on November 16 from the warehouse. In total, with the ransom from the U.S. and shipping to Russia came out a month. delivery. Use code when registering: RP-72UGM4FE3HNB6. You will get $2 off)

If you can not order by yourself, I can help you, at a very nice dollar rate 🙃
Write to instagram 2sisters.2buyers
I will arrange delivery to any city💓

5 de diciembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Hello!
Thank you for the review and for tracing the whole route of your order, from the purchase in the US and dispatch from our warehouse to delivery in Russia. A breakdown like this helps other customers see how the overall timing adds up. Whenever you shop in the US again, you are welcome back.

Best regards, Prostobox.com Team

Valorada con 5 estrellas sobre 5

The best delivery service ever

I've been using many services for deliver the products during sanction time and I chose to stay with Prostobox cause of the way they deliver - fast and cheap. Today I received my package which tracking code is CQ003411892RU, every product were in good condition. Plus to that every now and then they have promocodes and discounts for buy-out.

20 de enero de 2023
Opinión espontánea
Logotipo de Prostobox

Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

I love products from the US site Iherb

I love products from the US site Iherb. But it is now much more difficult to order to Russia. Finding a good transport company is even more difficult. I'm glad I found a company like Prostobox. Delivery prices are reasonable. In Cheboksary, 4 kg, products no more than $ 100, will come out about $ 53. Delivery time is about 3-4 weeks. All boxes are intact. The product is also complete. Everything is packed perfectly. In December, prices at Prostobox went up, but this is a forced measure that can be understood.
I definitely recommend this excellent transport company to everyone.

12 de enero de 2023
Opinión espontánea
Logotipo de Prostobox

Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

excellent delivery

excellent delivery, I order the goods for the third time through this delivery. Everything comes quickly, except for New Year's parcels, since I think the load is very large, but I treat this with understanding. I am satisfied with the delivery, I will use it in the future

9 de enero de 2023
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Very good company

Very good company, fast, efficient and affordable!

5 de enero de 2023
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

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