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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered delivery of cosmetics from the USA to Belarus through Prostobox. The package arrived intact, with no damage to the packaging, and on time. The delivery was fast. The package... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I am a professional shopper who has been placing orders from iHerb.com for over 10 years. Recently, I’ve been using prostobox.com for my orders. Why them? First of all, their shipping rates are reason... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Works well in most cases but in case of real problem support stop answering and do nothing to solve it. Have a 200 usd parcel stack in Customs because of their broker has failed fulfillment and there... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Заказывал себе кроссовки New Balance/ Доставил курьер до двери я в шоке, за такую сумму в данное время ниче не сделаешь. Однозначно советую именно этот сервис для доставки товаров из США - Работа сер... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de mensajería y transporte

Escrito por la empresa

Prostobox.com is a global package forwarding service. Save up to 80% on your online shopping. Sign up at Prostobox.com to get epic deals in the US stores on clothes, shoes, and gadgets from world-famous brands, and safely ship your purchases


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

191 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

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4,2

Todas las opiniones

(191)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have used the services of many…

I have used the services of many carriers, tested, compared prices.
Prostobox is the best service available. Fast and high quality. Prices are lower than competitors.
Operators buy quickly. The application for redemption is thoroughly convenient, there is a point of replacement. If there are any questions, the operator does not cancel the entire order, but asks an additional question.
The support service answers quickly enough, both on the site and in the Telegram channel.

3 de enero de 2023
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Prostobox AirPods Pro 2 Apple

Thank you so much for the package! It came in two weeks and very quickly, safe and sound. The chat support was excellent and if I had any questions I was promptly answered. I want to mention the convenience of the platform itself and its price for such services. I will order from you again! I got my Airpods Pro 2 Apple.PCT000000626489

27 de diciembre de 2022
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Trust them!

Great service! Very fast, very smart, and cheap!

6 de diciembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

The best delivery service for goods from the U.S.

It's not the first time I've shipped a package from the states through these guys. I already have the boxes in my hands 7-14 days after shipping from the warehouse in Delaware. I will continue to use them for deliveries.

19 de diciembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Delivered on time

I used the services of Prostobox for the delivery of goods from the USA to Russia. The purchase was made independently. For delivery, I used the "for economical" method. In advance, before the goods arrived at the warehouse, I filled in all the data for sending (the track number of the goods, the declaration, the delivery address and the recipient's data). Upon arrival of the goods at the warehouse, within a few days, the parcel was packed and sent to Russia. The parcel was tracked throughout the route, customs in Moscow passed quickly. On the territory of the Russian Federation, the parcel was delivered by PickPoint. I received the parcel in a pre-selected postomat.

26 de noviembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Не большое поднятие цен

Не большое поднятие цен, но это связано с не простой экономической ситуацией. В целом же всё отлично. Доставка точно по запланированному графику. Суппорт всегда на связи.

25 de diciembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Спасибо за тёплые слова — очень приятно! Будем рады видеть вас снова.
С уважением, команда Prostobox.com

Valorada con 5 estrellas sobre 5

Fast and responsible company…

For the first time I decided to try delivery from the USA two years ago. I buy goods mainly for myself and my family/friends. All goods are delivered within the time specified on the site, without damage to the shipping boxes and goods. Prices depend on the weight of the parcel and are among the most profitable on the market. The site is user-friendly and easy to use. Often send discounts by mail. There is a free redemption from US stores, which is very convenient with complex stores that you cannot redeem yourself. For me, Prostobox is an ideal intermediary, although I used the services of others, I still returned and plan to order only here. I love Michael Kors. Parcel 1Z37W9X60324076204 arrived in perfect condition 5 days before Moscow🔥 There are no complaints about delivery. Thank you 👍🏼

30 de noviembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

VERY FAST AND CONVENIENT

I have already used the prostobox service 3 times and so far for me it is the most profitable and convenient of all intermediaries for delivery from the USA) The order begins with the buyer, who executes the order in just a few hours, parcels are promptly packed on arrival at the warehouse in a few days and fly away just as quickly, and do not lie as in some other warehouses. My parcel arrived from their warehouse in exactly 15 days, and the delivery price is only $ 30 for 1.5 kilograms!
PCT000000642384

15 de diciembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Picked this service out of several

Picked this service out of several similar ones, waiting for the goods in stock, and then noticed that you can get $3 on my shipping. Advice.
P.S. It is also possible to combine different orders in one parcel for convenience.

19 de diciembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

I used the prostobox delivery

I used the prostobox delivery, I really liked the quality of the service provided, there are detailed easy instructions on the website, support works better than in other similar companies. According to the terms of the best delivery, there is a 10% promo code for the first one, there is a referral program. I received the package PCT000000687944 12 days after the order

15 de diciembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

A convenient service for shopping from the U.S.

I've already received eight large parcels through Prostobox.
I mostly order dolls. Rainbow High, Monster High, LOL, etc.
It turns out much more profitable, even including shipping, than buying in Russia.
I order from Amazon, Ebey and Target. There you can buy new items at once, which come to Russia in six months.

The site is very convenient and understandable. I am completely satisfied with the ordering process. I always buy through a buyer, as I don't have a foreign card. There are often promo codes for free redemption, which is very convenient!
You refill your balance in my personal account on Prostobox with your Russian card.
Simply copy the link on the foreign site and put it into a special order form on Prostobox. Send it to the redemption.
The time of redemption is always different. Sometimes within an hour, sometimes eight hours. Apparently it depends on the queue. But if anything, there is a service urgent redemption.
I always save a lot of goods, 10-12 pieces. Only then send a parcel to the assembly.
You can choose different delivery methods. I always choose the rate "By Mail", comes to my branch of the Russian Post.
After the parcel is weighed, it can be paid for. By weight my parcels come out in 6-7kg. In terms of cost is always different, but on average 80-90$ with all insurance.
In time to Moscow by parcels are as well differently, but more than a month has never come out. Once the parcel arrived in 11 days, which I was very surprised. But usually it takes 3 weeks.
In half year of using Prostobox services no problems appeared. Now I have 2 packages on the way)

13 de noviembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, fast and clear, great prices, responsive support

11 de diciembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

good delivery service

I ordered dolls from various stores in the USA, everything was bought out quickly enough, then waiting for everything to come to the warehouse.
We combined all purchases, made it easier to pack from unnecessary boxes.
Tracking PCT000000642946, was tracked throughout the journey.
I received the dolls after 1 month, they promised of course up to 2 weeks, but the problem was in the workload of customs, so everything is OK. Thanks.

4 de diciembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Reliable intermediary for delivery

I wanted to make myself a gift for the new year - a new sneakers. Unfortunately, prices in Russia for such things are very high, so I decided to use this service. I have ordered with this site before, so I'm sure everything will be fine. I chose sneakers, the buyer bought them for me and now I'm waiting for delivery to the warehouse. Hope I get my order by new year ヽ(o^▽^o)ノ

24 de noviembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

When it was no longer possible to order…

When it was no longer possible to order dietary supplements from Iherb directly, I began to look for information on how this can now be done. For a long time I chose between different services, I settled on Prostobox! I was satisfied with the cost (I sent it with the Economy tariff), terms and restrictions on weight and assortment. Delivered quickly enough - in general it took 3 weeks! track number PCT000000637667

4 de diciembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

Excellent service for shipping from America

Excellent service for shipping from America. A convenient site with complete information, but even if there are questions, the service staff will answer them. A convenient way to order through a buyer. They bought my item from Amazon quickly. Convenient delivery tracking system, which is fast and convenient. The order was packed perfectly. Arrived safe and sound! Recommended to order!

29 de noviembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 1 estrellas sobre 5

scammers!!!

My first shipment with this service went smoothly and without hesitation, I ordered another one for more than $700 without hesitation, and here the show begins. The parcel arrived at their warehouse, but I don’t know how to transfer it to assembly due to a service error. The support service responds every 3 days, and the answers are from the category:
- Your request was not fulfilled due to the impossibility of its execution.
- What does it mean?
- You did not write explanations for the request.
- I wrote.
- We didn't see it.
Moreover, as I said, each message comes every 3-4 days. I already have paid storage, and at the same time I find myself in an interesting position:
1. I can’t send a claim to the store, because they have the status “delivered and received” (to the warehouse address)
2. I can't receive the parcel, because the clumsy site gives an error.
3. Support does not respond, and as I understand it, it will start responding promptly when paid storage reaches $100, for example)
At the same time, any action: splitting the parcel, photographing the contents (to fill out the customs declaration), an urgent support response (which is not urgent) all costs $ 3-5, while their own mistakes are not recognized in any way and are not reimbursed. Moreover, the support communicates frankly boorishly and condescendingly, and when the arguments run out, they simply stop responding (even once every 3 days), and you have to create a new request.
so if you don't want to lose your money - I strongly advise you not to! They send the first order promptly and inexpensively, especially in order to then extract money from you by holding your package.

1 de noviembre de 2022
Opinión espontánea
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Respuesta de Prostobox

We are very sorry to hear that you had problems using our service. It's like a conspiracy theory about the second package.
We hope you were able to ship your package from our warehouse. Unfortunately without knowing the customer or parcel number we can't verify what you said and how the story ended up.
Regarding storage costs: Usually it is fully refunded if the package is unable to leave our warehouse due to a technical problem.
As for other services: we are a commercial organization and additional services of our warehouse are chargeable. Our shipping prices are very low, which prevents us from including additional warehouse services like other Mailforwarders do.

Valorada con 5 estrellas sobre 5

convenient goods delivery service

I am a collector of dolls from Russia. I have a lot of dolls and figurines in my collection. new items always appear earlier on American sites, but I didn't know how to arrange for delivery to Russia. I found a way to order from overseas through the service Prostobox. i liked that there is a function of combining packages, frequent promotions for free redemption, fast delivery, reasonable prices for services. the only wish that the service appeared his application, so every time do not go to the account with your browser. service satisfied, will order more!
Tracking PCT000000631067

30 de septiembre de 2022
Opinión espontánea
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 5 estrellas sobre 5

One year of my experience with Prostobox

I'm using that mail forwarder since fall of 2021. I has experience of 3 other forwarders, but this is my choice for now. It's pretty cheap and keep their prices in this difficult times But keep in mind, they use the same packaging stuff that your order came with to keep prices low. Buy additional package stuff if there is need some extra protection for you orders. Their support pretty helpful in standart and non-standart situations. I've one when part of my order was lost, and support helped to find out that fail was on UPS.
I'm definitely recommend this service.

3 de noviembre de 2022
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Respuesta de Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valorada con 1 estrellas sobre 5

Работа с Простобокс

Ужасный сервис и Мошенничество с доставкой!

СТОИМОСТЬ ДОСТАВКИ ОНИ СИЛЬНО ЗАВЫШАЮТ.
Непонятно из чего рассчитывают. Служба поддержке молчит везде. Зайдите в вк и увидите как много людей пишет в комментарии и им никто не отвечает. А потом и вовсе вас внесут в черный список за то что вы задаете вопросы!

Вот пример расчета доставки:
По их калькулятору на сайте посылка весом 1,5 кг и стоимостью 74,97$ должна стоить = 26,99$
+ доп услуги. ИТОГО = 37,47 $
Мне насчитали 52,48$ не обосновывая такую цену.
Посылка №579104 пришла с браком и рваной коробкой. Поддержка как всегда молчит.

7 de abril de 2022
Opinión espontánea
Logotipo de Prostobox

Respuesta de Prostobox

Добрый день. Очень жаль, что вам не понравился наш сервис.
Стоимость доставки вашей посылки вы можете в любой момент проверить в калькуляторе. Мы вот проверили. Стоимость вам выставили верную. У вас большая коробка и легкая посылка в связи с чем расчет шел по объемному весу.
Поддержка во ВК у ситуативна. Только если у операторов поддержки хватает времени на эту соцсеть. Если хотите что-то нам написать есть тикеты и есть телеграм-чаты, в них постоянно отвечает поддержка.

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