I placed an order for a large bridge saw at 6.45pm & received it the following day at 1.30 fantastic service & also with a little discount which is a bonus, unfortunately the saw that we purchased whi... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I searched for Polymere/ Sand mix for my Block Paving drive. There were plenty of sellers with extortionate prices and extortionate p&p. I wasn't expecting it to be cheap. The one that stood out to me... Ver más
Ordered expensive tile cutter and paid extra £35 for Saturday delivery with they failed completely and even refusing to supply tracking information,totally gutted as someone was waiting all day and... Ver más
La empresa ha respondido
Extremely helpful and professional team especially Laurence. Really impressed with the quick order process and shipping. A side note the 3rd party delivery company they use Pall-Ex driver was really g... Ver más
Información sobre la empresa
Información de contacto
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very happy with the product
Very happy with the product, which was delivered on time ,product as described
Late Delivery. Raised Dispute with Card Company
Order No. #554597
Ordered on 18-05-23 and paid extra £25 (+VAT!) for next day delivery (Fri 19th). On 22-05-23 I received a text from Pall-Ex saying the order is "...now loaded and ready for delivery.."! I 'phoned ProTiler ... they promised a call-back with update. It didn't happen...I sent email asking for firm delivery day/time and for refund of the next-day delivery charge...I followed this later on with ANOTHER 'phone call. During this call I was informed I'd receive goods that day (22nd) and they reluctantly agreed to refund the next-day charge. Low and behold - nothing received (it's now 12-06-23), so I have been in touch with Barclaycard and the credit card company are refunding the next-day charge...and then taking it up with ProTiler.
The goods are fine. Service as poor.
Ordered last min the day before needed
Ordered last min the day before needed. Great serviced, delivered as planned. Would highly recommend
Hardie Backer boards, cheapest on the internet!
I ordered 33 12mm Hardie backer boards on line as the price was very keen. Due to a pallet delivery I needed to pay £45 for this service but the over-all price was still cheaper than local stores. Did you know Jewsons are asking £37 a board, Pro Tiler offer them for a tad over £13! Though out the order process I was kept informed of the delivery and overall I'm very happy with the ordering process and Pro tiler.
Very quick and prompt service
Very quick and prompt service. Would definitely use again.
Excellant Service
Placed order on 4th and the item was delivered on the 7th (even on Bank holiday Sunday).
Good no nonsense transaction.
Good range of materials at a good price. Delivered as stated.
Tile bead wrong order.
Under estimated tile bead needed on 1st order, ordered more to find they had delivered more than required with the 1st order.
Although extra bead was bent/twisted, still enough to complete my job, they canceled my second order and refunded money promptly.
Great price and service no need for…
Great price and service no need for anything else
Great service and communication they…
Great service and communication they can source bespoke parts that no other site does highly recommended
Perfect
Easy site to navigate, able to source exact requirements. speedy and informative delivery. High quality Tile trim received. perfect service Thank you.
Still hasn't been delivered despite it…
Still hasn't been delivered despite it supposedly being out for delivery with FedEx for three days.. unable to contact either pro tiler tools or FedEx over the weekend. Causing delays to works which is extremely inconvenient.
Ordered 25 lengths of gold tile trim…
Ordered 25 lengths of gold tile trim significantly cheaper than other suppliers. Was a little nervous it might not be good quality but it's all fitted now and very pleased with it. Looks great and good quality too.
Incredibly helpful sales (Harry)
Incredibly helpful sales (Harry) - nothing was too much trouble
Excellent
Use them regularly. 90% of the time they’re competitive with their pricing and cheaper than buying materials or tools in some of my local ‘trade’ tile shops. Deliveries are fast, customer service is good, choice of products is expansive. Very happy with their service
Best in the business
Best in the business. Can't beat them on price and very fast delivery even for bulky goods.
Excellent
Excellent, no messing around . Delivery was fast . Great price and great tile cutter.
Products never in stock
Products never in stock. Hassle to get a refund.
A great product at a very competitive…
A great product at a very competitive price
Wet Hardie backer boards
Ordered 17 Hardie Backer boards .14 of them arrived wet.company response was they are water resistance.I said ok and when I have asked for little compensation like delivery cost the management said NO.next time I am gonna order from toptiles like I did last year.I am not happy how protilertools delt with me and they are genuinely deserve that review.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








