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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

A great experience with Protocol Education, especially with Joe! The whole process was quick and smooth, and I really appreciated him checking up on me and keeping me updated. He also took everything... Ver más

Valorada con 5 estrellas sobre 5

I have been with Protocol Education since November 2023 and I haven’t worked with anyone like Rajinder Chhokar. Apart from him being respectful and welcoming which makes it so easy to work with him, h... Ver más

Valorada con 5 estrellas sobre 5

Rajinder is my agent for Protocol and he has been insanely effective. There hasn't been much work for teachers recently, but he's been able to find cover work for me that allows me to teach Drama, eve... Ver más

Valorada con 4 estrellas sobre 5

I have been registered with Protocol since 2015 having first used their services in 2010. Two years ago, my main representative retired. Over the last year I was rather disappointed with the amount of... Ver más

Información sobre la empresa

  1. Servicios de reclutamiento

Escrito por la empresa

Protocol Education helps schools, multi academy trusts, alternative provisions, nurseries and children's centres fill the increasing variety of teaching, teaching assistant and Early Years staffing roles required to provide your pupils with the best possible educational outcomes. We provide the specialists to support pupil learning, deliver complex timetables and keep pace with the demands of a rapidly changing environment. Our network of local branches are open from 7 am ready to help you with everything from a last minute emergency to helping you recruit permanent staff for the following academic year. With access to thousands of qualified and experienced staff from the UK and around the world, Protocol Education is a natural choice for all of your recruitment needs.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

75 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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4,5

Todas las opiniones

(75)

61 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

A great experience with Protocol

A great experience with Protocol Education, especially with Joe! The whole process was quick and smooth, and I really appreciated him checking up on me and keeping me updated. He also took everything I said into account to find me the most appropriate school for me. Overall I’m very happy with how things went and I definitely recommend Protocol Education!

7 de octubre de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Let down by this agency

I keep being let down by this agency. I had a bumpy sign on when I started. My original recruiter left Protocol during my sign up, to which I had to answer questions again when signed up to a new recruiter. I had some shortlist offers which appeared on the app, then disappeared with no explanation. I asked my recruiter why this occurred and I was ghosted. I am sent emails about prospective roles and applying for some on their website, which I am rejected from even though I am within the agency. I am offered roles then let down. It would be nice to hear something if I am unsuitable for the role(s), rather than leaving me in the lurch with unanswered questions. It feels like I wasted £49.50 for the DBS.

21 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Smooth and Supportive Registration Experience

From the very beginning, my experience with Protocol Education has been excellent. I was first contacted by Helen Duff, Educator Consultant, and her communication was clear, supportive, and professional throughout the whole process. She explained everything I needed to know before the interview, including which documents were required for compliance, which helped me feel fully prepared.

On the day of my meeting, I arrived late, but Helen and Lauren were incredibly patient and kind — they stayed on the phone guiding me step‑by‑step to find the Stockton office. Once I arrived, the meeting was calm, friendly, and completely pressure‑free.

Helen completed most of the compliance steps quickly and professionally, and the only thing left was chasing references. Everything moved fast, and I was cleared to work much sooner than I expected.

Overall, I’m very happy with the whole registration experience. The team is supportive, professional, and genuinely helpful. I highly recommend getting in touch with Protocol Education if you’re looking to register and get cleared to work in schools — they make the process smooth and stress‑free.

15 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect for flexible work.

Easy to use, reliable service.
I approached Protocol Education as I needed some 'top up' employment during quiet periods in my main tutoring job.
I found the sign up process easy and convenient and I had clear help and guidance from the staff.
I found them very proactive in finding me employment which suited my skills and preferences. I really felt that they care about matching you with the right school.
I will continue to work with them for ad-hoc supply teaching, as this is my preference. However they also have lots of opportunities for full time work.
The Protocol Education App is also a very handy piece of kit as I can show and change my availability so that I'm given work which suits me.
A particular shout out to Louis who has been an absolute pleasure to work with. Proactive, helpful and responsive.

1 de agosto de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

I've been with them since 2015.

I have been registered with Protocol since 2015 having first used their services in 2010. Two years ago, my main representative retired. Over the last year I was rather disappointed with the amount of work I received from them but, recently, thanks to one astute representative, I have again seen a noticeable increase in bookings. Thank you Lewis Whitton for having faith in me.

1 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Protocol Agency Chelmsford

Since joining Protocol agency Adam Buckingham has been Amazing.
He made me feel very welcomed and really listened to me in terms of the role I was looking for. Communication was excellent and Adam was always available to help at all times if had a question.
His friendly approach helped enormously and professionalism too.
Adam gave me a wonderful introduction to a school which gave me the opportunity to attend an interview. It was a great experience and enabled me to gain a permanent position which is just fabulous. I couldn’t have done it without Adam so a big shout out for him.
I highly recommend Protocol to anyone looking for a role within Education. So pick up the phone and contact Adam Buckingham.👍🏻😄

14 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Supportive team

I cannot thank Demi enough for all the support and guidance she has given me. From helping me build and set up my CV portfolio to explaining every step of the process, she has been patient, professional, and incredibly encouraging throughout.

Demi also supported me through a very challenging time when I was unemployed. She always took the time to listen, offer reassurance, and keep me motivated, which made a real difference to my confidence.

Her dedication and genuine care for the people she works with are outstanding. Because of the exceptional support I've received, I honestly don't see myself leaving Protocol Education. Thank you, Demi, for everything you've done.

Warm regards,

Kyle

14 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My consultant is called Lilly whelehan…

My consultant is called Lilly whelehan and she is very helpful and she constantly messages me about different job opportunities that are suitable for me,making everything easier for me with no problems.I really recommend this protocol education agency .

1 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been registered with Protocol…

I have been registered with Protocol Education since 2018. For the first few years, I worked as a TA and then as a teacher once I qualified. They are always trying their best to find me the most suitable role. Overall, I have had a good experience with the agency. Most of the time I have dealt with John, he has always been respectful and polite. I also found him to be a good communicator who responds fast to emails.

8 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Ellie Hayes and the team were fantastic. They got me a trial day and straight away I was secured work. The process was easy and happy to recommend them.

7 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have had a fantastic experience…

I have had a fantastic experience working with Protocol Education. From the very beginning, the team has been professional, supportive, and genuinely invested in helping me find suitable opportunities within education.

As a Teaching Assistant, I have been placed in a variety of schools that have helped me build confidence, develop new skills, and gain valuable experience working with children from diverse backgrounds. The consultants are always approachable, responsive, and take the time to understand my preferences and career goals before matching me with placements.

What I appreciate most is the clear communication and flexibility. Whether it's arranging work, answering questions, or providing guidance, the team is always willing to help. I have felt valued and supported throughout my journey with Protocol Education.

I would highly recommend Protocol Education to anyone looking for opportunities in education. They have played an important role in helping me gain meaningful experience while making the entire process smooth and enjoyable.

Thank you to the Protocol Education team for your continued support and dedication!

13 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Been working for protocol for over 20…

Been working for protocol for over 20 years now best in the business

12 de diciembre de 2025
Opinión espontánea
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Respuesta de Protocol Education

Thank you so much for your kind review and for being part of Protocol Education for over 20 years, that's an incredible milestone! 💙 We'd love to learn more about your experience with us over the years.

Please feel free to email us at: marketing@protocol-education.com and we'd be delighted to get in touch. 😊

Valorada con 5 estrellas sobre 5

I have recently joined Protocol and I…

I have recently joined Protocol and I have had several different roles which have all been a perfect fit for me. I have been fully supported right from the initial application until now. I have had most dealings with Helen, Jack and Adam and all have been really pleasant and friendly but also very helpful making my job rewarding.

26 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have had a really positive experience…

I have had a really positive experience with Protocol Education Bristol. The team has been supportive, responsive and communicative throughout my onboarding process. A special thank you to Kate Gumbleton for her excellent guidance and quick responses and for securing me a placement so quickly once my onboarding was complete. She made the whole process smooth and stress-free. I would highly recommend Protocol Education to anyone looking for education roles.

20 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience!

My experience with Protocol in Bristol has been thorough and amazing right from the start. I found work straight away and I found my experience as TA and Cover Supervisor rewarding! Huge shout out to Mia at the Bristol Branch who was always very empathetic, kind, efficient and pushed me to challenge myself. I had plenty of opportunities come to me and regularly too. I built a rapport with educators within Protocol and beyond in schools and have learnt a great deal. Anyone looking to venture into teaching assistant or cover work, I could not recommend Protocol enough! :)

23 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Protocol Education Service

Protocol Education guided me efficiently and made everything crystal clear. Helen was always attentive and communicated swiftly to ensure I knew what needed to be completed and how. I was very fortunate to have her assisting me every step of the way.

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you

Thank you Nayab for your support in getting me started on my Supply Teaching journey. You helped me through the whole process and I am now happy doing a few days supply a week. Many thanks.

31 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great recruitment agency with professional and helpful staff.

I have been registered with Protocol Education (London branch) for nearly 2 years now.

My consultants Holly and Libby are very helpful and professional. They always make sure that, I have work lined up on the days that I am available.

I would recommend Protocol Education to anybody who is looking for work as a teacher or support staff in schools, as they work with a vast amount of great schools and areas.

25 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve recently joined the Protocol team…

I’ve recently joined the Protocol team and have found it such a seamless transition. My consultant John has been super helpful answering any questions I have and was able to explain my role and responsibilities excellently.

23 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been very impressed by the way…

I have been very impressed by the way Protocol Education Services have supported my application and onboarding process. Their consultant Molly has been very professional, supportive and incredibly positive in her interactions and I can't recommend her highly enough.

26 de marzo de 2026
Opinión espontánea

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