Puili Opiniones 24

Ordered large rain coat. Right size inner coat, sleeves would fit small person and the outer buttoned front would fit a medium size. Asked for money back. They asked for photos which I sent . No further word in reply to my requests. They SHOULD BE AVOIDED at all costs.

I ordered a men"s raincoat. To be fair it was well made but not what I was expecting. It also stated women"s clothing on the label. They advertise free returns with the customer paying the postage cost. I requested a return address several times but got no reply.i eventually contacted my credit card company who organized a chargeback meaning that I got my money back in full. A lot of hassle.
Slick advertising but no customer service if you want to return an item.

Scammer Neva order from this crap company totally B.S . The website should be removed immediately

Thank goodness purchased with Amex so I could get my money back after a week.

I ordered a pair of safety shoes two months when they arrived they were two sizes too small I have requested a returns label on 8 occasions but still no reply service is non existent do not use this company

ABSOLUTE RUBBISH COMPANY , 10 DAYS AND ORDER HAS NOT BEEN DISPATCHED!
THEY DO NOT ANSWER EMAILS , THEY SAY THEY ARE MOVING TO A NEW WAREHOUSE , BEEN. SAYING THAT OVER TWO MONTHS. DO NOT SHOP WITH THIS USELESS SHAMBLES OF A COMPANY!

Wow I wish I'd looked here before ordering. Ordered an item on Express Delivery ('usually next day') four weeks ago and it still isn't here. All I'm getting is AI customer 'services' responses, absolutely no chance of talking to a human and the AI-bot is refusing to cancel it 'because it's already been shipped'. From where? The moon? There are so many people out there providing great service - don't touch these guys with a barge pole would be my advice

Wish I've had checked this before ordering, another example of a company advertising items they don't actually have, these people are the pits

Puili will not provide return details as they are legally obliged to do under distance selling legislation. Openly breaking the law and should be shut down by trading standards. Steer clear of them!

The item I bought was of reasonably good quality but took 18 days to get to me and their sizing is way out. When I received it I realised I probably needed to order 2 if not 3 sizes larger. I phoned ... answerphone, leaving a message and eventual emails to ask if I could do a return and order a larger size. After a few days wait I was curly told they did not do exchanges. Again I messaged to ask how I could return the item for a refund, I was told the do not do refunds. No where on the advertising do they say this. I now have a usable item that is no good to me and I am down £26, with still having to buy I replacement from somewhere else. I emailed Puili to complain but got no reply. Unless you are 100% sure their sizing will fit I would not recommend buying from them.

Ordered a pair of shoes from them. Haven't received them, Yodel (who you can't talk to either) says they are still waiting for the items from Puili. Contacted Puili, no reply. Going through my bank now to try and reclaim the money

The company uses AI gene photos of products as well as Jellycat and other high end toy companies and goes under the name “IBASN” to send poor quality items. Spent over £100 on what I thought was jellycats, not received any valid shipping information (the link was to a site all in Chinese) and any emails and communications I have sent have not been replied to. Currently disputing the payments but word of warning to avoid.

If I could give no stars I would absolute joke scammers charged my 17 year old daughter £50 for an item and what she got sent was a joke they don’t answer you back or email back and no answer on the phone number don’t order from this site

Total scammers selling knockoffs. No answer to phone number. No communication and rubbish item delivered a month late

Item not received. Tracking service doesn’t work. No response to email.

Horrible items and really poor quality. Not a serious company. They didn't provide me with instructions on how to return an item after purchasing it. Really horrible customer service.

This company are scammers ordered a weatherproof coat, l ended up getting a plastic pac.o,mac
Not what l ordered, there wanted photos which sent,haven't heard from them after several e,mails
Please don’t order anything
I know l won't,,beware

Wished I’d read the reviews first, ordered some magnifying glasses express delivery 3 weeks ago, no answers to my emails and the yodel (equally hopeless) the couriers apparently have the item but is never out for delivery, will not be using either of these companies again.

Selling 128TB SSD ultra fast storage drives. When tested these are standard storage with 64gb ssd cards inside. These have been physically altered to present as 128tb drives. Also suspicious malware software detected when plugged in and tested.

If I could leave no stars i would but I can't.
I ordered some orthopedic steel toe cap trainers in a size 5 they sent me a size 8 so they not good for me now. I had to wait nearly a month for them with no updates on delivery or anything I emailed them 3 times asking for updates all I got back was. We are In the process of changing warehouses so it is taking longer. So I emailed them a 4th time asking for my money back I could not get it back because they already been dispatched no updates though. Then all of a sudden ive got loads of updates saying they were on there way, they are with courier then they are out for delivery. Unfortunately I didn't read the reviews so its my mistake for ordering of such a dodgy site so please do not order off this site