I ordered a men"s raincoat. To be fair it was well made but not what I was expecting. It also stated women"s clothing on the label. They advertise free returns with the customer paying the postage c... Ver más
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Consulta las opiniones de los clientes
Wow I wish I'd looked here before ordering. Ordered an item on Express Delivery ('usually next day') four weeks ago and it still isn't here. All I'm getting is AI customer 'services' responses, abso... Ver más
The company uses AI gene photos of products as well as Jellycat and other high end toy companies and goes under the name “IBASN” to send poor quality items. Spent over £100 on what I thought was jelly... Ver más
Puili will not provide return details as they are legally obliged to do under distance selling legislation. Openly breaking the law and should be shut down by trading standards. Steer clear of them!
Don't use these please
If I could leave no stars i would but I can't.
I ordered some orthopedic steel toe cap trainers in a size 5 they sent me a size 8 so they not good for me now. I had to wait nearly a month for them with no updates on delivery or anything I emailed them 3 times asking for updates all I got back was. We are In the process of changing warehouses so it is taking longer. So I emailed them a 4th time asking for my money back I could not get it back because they already been dispatched no updates though. Then all of a sudden ive got loads of updates saying they were on there way, they are with courier then they are out for delivery. Unfortunately I didn't read the reviews so its my mistake for ordering of such a dodgy site so please do not order off this site
13 de marzo de 2026
Opinión espontánea
Ordered an item express delivery (2…
Ordered an item express delivery (2 days) it finally arrived 3 weeks afterwards with no explanation as to why so late. When it arrived it was not as pictured, was a cheap knock off imitation. Have been trying to get a refund but no response from Puili. I would NEVER use this company
20 de febrero de 2026
Opinión espontánea
Undelivered Knife set
Gave them a 1 because i wasnt allowed to give them zero. Ordered a kitchen knife set for £58 and it said delivery would be within two days. 4 weeks later and i still havent received the knives. Emailed and was told that they had moved warehouse and order was delayed. Offered me a 25% discount on my next purchase which is never gonna happen. The tracking number they provided states royal mail are waitong for the parcel. Please stay away from these SCAMMERS.
31 de enero de 2026
Opinión espontánea
FALSE ADVERTISING AND IMPOSSIBLE TO RETURN!
I ordered 3x pairs of ‘HEATED GLOVES’. They took a long time to arrive (seemingly from China, even though their website address is a false adddress in the UK) and had no heating electric element at all. I have had several emails back and forward. Offering a partial refund if I keep the gloves but no official address of return. DO NOT BUY FROM HERE!
18 de febrero de 2026
Opinión espontánea
PUILI.COM = SCAMMERS
DO NOT BUY FROM THEM!
I bought a pair of heated gloves £219.99
sales Price £53.99.
Received a pair of ordinary gloves: no heated element, no battery.
I saw them on sale on a popular site ( same logo) for £8 correctly described as waterproof gloves.
They promise hassle free returns but so far they haven’t answered to any of my requests for return paperwork.
PULI.Com sells all sorts from lamps to furniture with a misleading website to convince customers that they are uk based, they are not. My order came unsurprisingly from China, it took weeks to arrive and when eventually did it was worst than rubbish!
Stay clear from these scammers.
6 de enero de 2026
Opinión espontánea
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