Pure Communication Group Opiniones 

205
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was looking for a good solution for my corporate SIM and having recently gone through the lengthy process of setting up a limited company I wanted the process to be as simple as possible. Duri... Ver más

Valorada con 5 estrellas sobre 5

Came to Pure Communications Group to help consolidate our business phone plans which were spread across multiple suppliers.Sam Deans was beyond patience and went above and beyond to manage every quest... Ver más

Valorada con 5 estrellas sobre 5

After a really bad experience with another mobile carrier, it was refreshing to find Pure Communications and Sam Deans. He fully understood where were were coming from and arranged to switch us back... Ver más

Valorada con 5 estrellas sobre 5

I really did my homework and spoke with a number of providers before opting to use Pure Communication Group for our business I have had a really positive experience. PCG offered great value for mo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Pure Communication Group are a leading, independent UK B2B telecoms company. Let us review your business telecoms, free of charge!


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

205 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 33% de las opiniones negativas

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4,6

Todas las opiniones

(205)

62 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Outstanding Service

Friendly, helpful and efficient. Josh Perryman could not have done more to help us with our mobile contract.

27 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A big thank you to Ben and his team

A big thank you to Ben and his team, what a great support network. From the first call three years ago to speaking to Ben today, they have never let me down, any issues are delt with straight away. No hanging on the phone waiting to speak to a human!! Direct contact and personal service is rare these days, Pure Communication Group have it just right.
Happy to recommend to others. Thank you

22 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks Josh

Josh Perryman has been very helpful with my new phone contract. Happy with the service and after care I have received. Would highly recommend.

15 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Been in contact with josh

Been in contact with josh, sorted me a new contract start to finish. Was very helpful and kept checking in to make sure I was happy. Great service.

1 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I received a call from a private mobile…

I received a call from a private mobile number with this business name, with the caller mentioning my name and business name, saying I was in contact a year ago. Well, I never have been as per my records, and I have requested this business not call me again.
I suspect someone from the business took a chance by searching other business names for a cold calling opportunity. That isn't smart and very deceitful. Wouldn't recommend them at all, this business should be flagged for deceitful cold calling activities. Can't believe the positive reviews on here!

4 de septiembre de 2024
Opinión espontánea
Logotipo de Pure Communication Group

Respuesta de Pure Communication Group

Hi Joel. Very sorry to hear of your experience regarding this.
We would like to remedy the situation the best we can. If you can kindly call us on 0204 5254756 and ask to speak to the company Director Fahad Ijaz, we would love to help.

Many Thanks
The PCG Team

Valorada con 5 estrellas sobre 5

I received a cold call from Tom Milham…

I received a cold call from Tom Milham and whilst it was unexpected it was a pleasure to speak with him. Very professional and handled the call very well. I typically wouldn't give a cold caller the time of day but glad I did with Tom - Well done Tom and keep up your great work!

3 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I dealt with Lee and it was a pleasure.

I spoke with two different companies in an effort to upgrade my iPhone. At Pure Communication I had 3 or 4 conversations with Lee and the contrast between his approach and the salesman at the other place was night and day. I'd go from one conversation that was a classic, pushy and over the top pressure sale to dealing with Lee, which was like chatting to a friend who had my best interests at heart. I appreciate Lee has a job to do and sales to make but he conducts himself with a class that you will rarely get to experience in sales these days. Regretfully I made a decision to go with a refurbished phone elsewhere (not with the pushy guy) in order to reduce my costs. I say regretfully because I would have really liked to have given Lee my business but unfortunately needs must. Thanks again Lee for all your efforts.

29 de agosto de 2024
Opinión espontánea
Logotipo de Pure Communication Group

Respuesta de Pure Communication Group

Hi Iain! Thank you so much for your kind words and amazing review on Lee. He has been informed of your feedback and is delighted to know that even though he couldn't help you, the service was still of the highest standard. If you ever change your mind, please get in touch.

Many Thanks
The PCG Team

Valorada con 5 estrellas sobre 5

i spoke to taylor on the phone last…

i spoke to taylor on the phone last week after he called me up letting me know that my mobiles are due for a review, he was extremely helpful the whole way through and i appreciate the brilliant service! i would 100% recommend this company and there team to anyone who is looking for someone to review there phones. many thanks for all the help

27 de julio de 2024
Opinión espontánea
Logotipo de Pure Communication Group

Respuesta de Pure Communication Group

Hi Liv. Thank you so much for the positive feedback. Glad Taylor and the team could help.

Many Thanks
Fahad Ijaz

Valorada con 5 estrellas sobre 5

This company is smashing!!!!!

This company is smashing!!!!!

Taylor helped me find a new tariff just in the right time for my renew

100% recommend

29 de julio de 2024
Opinión espontánea
Logotipo de Pure Communication Group

Respuesta de Pure Communication Group

Hi Brooke! Thanks for the feedback. Glad Taylor could help.

Many Thanks
The PCG Team

Valorada con 5 estrellas sobre 5

Spoke one the phone with josh and found…

Spoke one the phone with josh and found that he was very helpful easy to speak with and found me exactly what I was after a brilliant member to your team

28 de julio de 2024
Opinión espontánea
Logotipo de Pure Communication Group

Respuesta de Pure Communication Group

Thanks Kaylee! Much appreciate the feedback.

Many thanks
The PCG Team

Valorada con 5 estrellas sobre 5

Highly recommend

Had a great experience with PCG.Taylor was very helpful throughout, answering all my many questions and finding a mobile deal to suit. I will definitely be recommending thank you .

24 de julio de 2024
Opinión espontánea
Logotipo de Pure Communication Group

Respuesta de Pure Communication Group

Thanks Helen! Glad Taylor made everything seamless for you.

Many Thanks
The PCG Team

Valorada con 5 estrellas sobre 5

Spoke with Josh from pure communication…

Spoke with Josh from pure communication and he was very helpful with what I was looking for and helped to make it a better and easier process

18 de julio de 2024
Opinión espontánea
Logotipo de Pure Communication Group

Respuesta de Pure Communication Group

Thank you! Will pass this on to Josh, im sure he will be pleased with the feedback.

Many thanks
The PCG Team

Valorada con 5 estrellas sobre 5

Amazing service with Pure

Amazing service with Pure.

I spoke with Taylor and Josh P regarding my business mobiles for my company, I thought I had a really good deal with my phones but Pure came in with a very competitive price and I took the deal!

The service was A* right from start to finish.

Can't thank the staff at pure enough, 100% recommend this company.

11 de julio de 2024
Opinión espontánea
Logotipo de Pure Communication Group

Respuesta de Pure Communication Group

Hi,

Thank you for your feedback Stephen! Glad Taylor and Josh P could help.

Kind Regards
The PCG Team

Valorada con 2 estrellas sobre 5

Cold calling a TPS number three times…

Cold calling a TPS number three times in immediate succesion.
If it's that urgent, why not leave a message?

24 de julio de 2024
Opinión espontánea
Logotipo de Pure Communication Group

Respuesta de Pure Communication Group

Hi there,

We apologise you were called, all of our data is sourced from Google Business. Please would you mind contacting our Sales Director, Ben directly who would like to personally apologise about this on 0204 5254756 or contact him directly via email: ben.carter@purecommunicationgroup.co.uk.

Kind regards
The PCG Team

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