This has been by far the worst experience I've had dealing with solicitors. I used Pure LLP for a loan with Shawbrook, and the process has been a catalogue of delays and poor communication.... Ver más
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Consulta las opiniones de los clientes
Lots of people were told they had great cases for various types of losses such as cavity wall, interest only mortgages and data breaches, on a "no win no fee basis". These clients foolishly signed u... Ver más
Shake down merchants. This company is the worst example of no win no fee. They will take any job, whether there really is a claim and attempt to shakedown companies for money. Offering litt... Ver más
La empresa ha respondido
I’d give no stars if I could, absolute SCAM.was cold called by them as I had overpaid mortgage interest. Was told they had the documents and to sign an insurance form for which I reluctantly signed, a... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
PURE Legal Limited is one of our ABS Law Firms within PURE Business Group. Within our law firms we employ almost 200 staff, including Administrators, Legal Executives, Fee Earners and Solicitors. Their role is to handle each individual customer’s case to conclusion, as efficiently as possible and to instigate and conclude court proceedings as necessary. Each member of staff is experienced within the sector and case types they handle, to the highest standards, to ensure our clients receive the best possible service.
Información de contacto
8 Princess Parade, L3 1DL, Liverpool, Reino Unido
- 0151 347 0373
- info@purelegallimiited.co.uk
- purelegallimited.co.uk
1,7
Muy malo
494 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very approachable and helpful
Very approachable and helpful. Found on Facebook easy to understand. Obviously have not been to court yet so waiting on end results and how it is processed etc. Up to now 10 out of ten
19 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Customer
Thank you for your great feedback you have provided this means a lot to us. We appreciate your lovely comments.
Kind Regards
Very helpful and respectful staff
Very helpful and respectful staff. A++
19 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Marian
Thank you for your great feedback you have provided this means a lot to us. We appreciate your lovely comments and will feed it back to all the operations team.
Kind Regards
Pure Client Care Team
They always keep me up to date on the…
They always keep me up to date on the claim as soon as anything changes, and no issues so far so couldn't ask for more.
19 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Daryl Ball
Thank you very much for the positive review you have left for us. We really appreciate your comments and are pleased you are happy with the service provided.
Kind Regards
Pure Client Care Team
Highly recommended and trustworthy…
Highly recommended and trustworthy company.
From the start everyone are so transparent and honest throughout the process. All staff show excellent professional and friendly interpersonal skills which gave me confidence. Very impressed that any personal information sent can only be accessed via password. Always answered any queries and kept me up to date through email or telephone.
Overall a very professionally run business with employees who care about their customers. I'd definitely recommend and already have.
18 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Paul Dodds
Thank you for taking the time to leave us this amazing review. We are happy that you are impressed with the service provided we will feed back your amazing comments to our operations team. We at Pure pride ourselves in treating clients with an excellent customer experience we are happy you would recommend us to others this means a lot.
Kind Regards
Pure Client Care Team
Personable And Professional
My case has been run exceptionally well from the start. Covid appears to have had no impact on Pure from the outside looking in, all my responses have been timely, I’ve got portal access to see my emails, my claims handler Devon Crowley has been brilliant and it’s all really well documented for me to track. Could not recommend enough. Very effective, professional and personable service.
18 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Johnny Jameson
Thank you very much for the positive review you have left for us. We really appreciate your comments and are pleased you are happy with the service provided. Devon will be informed of your kind words. We are pleased to hear you would recommend us to others thanks again.
Kind Regards
Pure Client Care Team
Had a great experience from start to…
Had a great experience from start to finish, found on Facebook had an immediate call back and have had constant updates and not had to chase once!
Georgia has been handling my case and is an absolute star she’s literally made it so easy for me!
18 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Kyle
Thank you for your great feedback you have provided this means a lot to us. We appreciate your lovely comments. Georgia will be fed back your comments I am sure she will be grateful for your kind words.
Kind Regards
Pure Client Care Team
Absolutely outstanding communication…
Absolutely outstanding communication right from the start. Much better than previous experience with other similar issues. Would not hesitate to use Pure again.
18 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Shaun Coulam
Thank you for taking the time to leave us this amazing review. We are happy that you are impressed with the service provided to yourself and have had a much better experience with Pure than the company you used previously.
Kind Regards
Pure Client Care Team
After almost one year I am still…
After almost one year I am still waiting for some resolution about my case.
18 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Valentin Georgiev,
Thank you for taking the time to leave us a review. We are here to help, if there is further support or questions that you may have then please do not hesitate in contacting us on 0151 3470470
Kind Regards
Pure Legal Client Care
Excellent communication
Excellent communication, very friendly and helpful staff. Quality service sending me reminders (assuring I’m not forgotten) and follow up calls. Thanks you to all the team for keeping me updated
18 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Mary
Thank you very much for the positive review you have left for us we appreciate it. The comments will be fed back to all we are happy you appreciate the quality of service we provide.
Kind Regards
Pure Client Care Team
Devon Crowley is da bomb
Devon Crowley is da bomb! Always cheerful, knowledgeable and gives excellent customer service.
I have literally left them to do all the hard work n I’m just sitting back, waiting for it all to over. Easy as that.
18 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Uncle Dex
Thank you for your great feedback you have provided this means a lot to us. We appreciate your lovely comments. Devon will be informed about your review I am sure she will be happy with your kind words about her.
Kind Regards
Pure Client Care Team
Excellent professional service
Excellent professional service, highly recommended
18 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Richard
Thank you very much for the positive review you have left for us we appreciate it. The comments will be fed back to all and we are happy you would recommend us to others this means a lot.
Kind Regards
Pure Client Care Team
I have been so pleased with the service…
I have been so pleased with the service so far the team has been working very hard and have been amazing
18 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Consumer
Thank you for taking the time to leave us this amazing review. We are happy that you are impressed with the service provided to yourself. Your review has been shared with our operational teams.
Kind Regards
Pure Client Care Team
Excellent service
Excellent service, I was kept up to date with everything so far.
18 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Joseph Aherne
Thank you very much for the positive review you have left for us. We really appreciate your comments and are pleased you are happy with the service provided.
Kind Regards
Pure Client Care Team
Amazing team
Great communication, very enthusiastic and helpful team! Still in process of the case.
18 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Chloe Worsfold
Thank you for taking the time to leave us this amazing review. We are happy that you you find our team enthusiastic and helpful good luck with case.
Kind Regards
Pure Client Care Team
Staff very polite and informative
Staff very polite and informative, easy to find on the internet and easy to submit documents for my claim.
18 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Donna Garvey
Thank you very much for the positive review you have left for us we appreciate it. The comments will be fed back to all we try make the process as easy as possible for our clients throughout their journey with Pure so your comments mean a lot.
Kind Regards
Pure Client Care Team
Happy with the service
Happy with the service. Staff friendly, helpful and always keen to amend or update information when prompted.
17 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Honestly Honest
Thank you for taking the time to leave us this review. We are happy that you are happy with the service provided to yourself. We will advise our staff of your lovely comments.
Kind Regards
Pure Client Care Team
Excellent service
Excellent service, staff are friendly and thorough and always happy to help. Fantastic service, highly reccomend
17 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Mel
Thank you very much for the positive review you have left for us. We really appreciate your comments and are pleased you are happy with the service provided we will feed back your comments to our staff.
Kind Regards
Pure Client Care Team
I found Pure Legal through a facebook…
I found Pure Legal through a facebook advert and sent a message. Have always received very good communication, advice and updates and they have been very thorough.
Would recommend
17 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear C.Forrester
Thank you for taking the time to leave us a review. We are so pleased to hear you would recommend us to others we pride ourselves on ensuring our clients are happy with the service provided.
Kind Regards
Pure Client Care Team
Experience
Pure legal have handled my case very promptly through emails and calls. They are responsive when required and kept me informed and are realistic in what is possible. Great service would recommend this business.
17 de febrero de 2021
Opinión espontánea
Respuesta de Pure Legal Limited
Dear Jonathan Tilbury
Thank you very much for the positive review you have left for us we appreciate it. The comments will be fed back to all and we are happy you would recommend us to others this means a lot.
Kind Regards
Pure Client Care Team
Respuesta de Pure Legal Limited
Dear Dean Clark
Thank you for your great feedback you have provided this means a lot to us. We appreciate your kind words and are happy you would recommend us to others.
Kind Regards
Pure Client Care Team
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