Banner for Purely Gourmet

Purely Gourmet  Opiniones 

606
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This was a gift for our granddaughter who recently got engaged. As they are in Melbourne and we are in Scotland we wanted to just send some bubbles for them to celebrate. Good range of gifts at prices... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Prompt delivery and efficient service Quality of products Very helpful when resolving a small which turned out to be just my misunderstanding

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time buyer from Purely Gourmet, for a 'last minute' gift hamper for a wedding anniversary. The hamper (Red wine & chocolates) was very good and well received. The 2pm cut-off for same-day delive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Last minute order that I needed to have delivered on the same day. Customer service excellent and the products ordered were well received by the recipient. Plus discount code offered for spending $150... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de canastas de regalos
  2. Proveedor de regalos corporativos
  3. Tienda de regalos
  4. Tienda de alimentos gourmet

Escrito por la empresa

Purely Gourmet is a premium Australian gift hamper business, offering beautifully curated gourmet hampers and unique gift boxes for all occasions. Whether you're celebrating a birthday, corporate milestone, holiday season, or sending a heartfelt thank you, our hampers are designed to impress and delight. We proudly source high-quality, locally made and internationally inspired gourmet products from artisan chocolates and boutique wines to gourmet snacks, condiments, and sustainable Australian made treats. We also feature a growing selection of Indigenous gifts and products that celebrate First Nations culture and craftsmanship, supporting Aboriginal owned businesses and artists through ethical and respectful partnerships. Based in Melbourne, we deliver Australia wide with reliable service, elegant presentation, and a passion for quality and creativity. Our hampers are perfect for personal gifts, staff rewards, client appreciation, event gifting, and festive celebrations like Christmas and Easter. Purely Gourmet takes the stress out of gift-giving with thoughtful, ready to send options for every occasion and every budget. We also offer custom branded and bulk corporate hamper solutions tailored to your business needs, making it easy to create lasting impressions with meaningful, premium quality gifts. Explore our full range online at purelygourmet.com.au. Purely Gourmet where exceptional taste meets thoughtful, ethical gifting.

Why Choose Purely Gourmet Hampers & Gifts

Escrito por la empresa

Free Shipping on ALL Hampers over $150
At Purely Gourmet, we go beyond traditional gifting to create unforgettable, premium hamper experiences. Every gift hamper we design is thoughtfully curated with handpicked gourmet products from trusted Australian producers, including Indigenous owned businesses. Whether you're celebrating a birthday, thanking a client, or sending love from afar, our hampers are packed with purpose, quality, and heart. We pride ourselves on fast delivery Australia-wide, elegant presentation, and a wide range of unique options to suit every occasion and budget. From locally made chocolates and artisanal condiments to boutique wines and relaxing selfcare items, each hamper tells a story of taste and authenticity. What makes us truly special? We offer customisable gift options, eco conscious packaging, and our signature “30 Day Gifting Guarantee,” which ensures satisfaction, or we’ll make it right. Whether you're looking for corporate gifting solutions or a last minute gift with impact, Purely Gourmet delivers more than just a box we deliver connection. Explore our bestselling gift hampers online and discover why so many Australians trust Purely Gourmet to make their moments extra special. Elevate your gifting today with our premium range of hampers that are made to impress, delight, and be remembered. Purely Gourmet where meaningful gifts meet gourmet goodness.

Purely Gourmet Gifting Guarantee

30-Day Gifting Guarantee

30-Day Gifting Guarantee
Purely Gourmet’s 30 Day Gifting Guarantee is our commitment to ensuring every customer has a seamless, worry free gifting experience. When you send a hamper through us, you can do so with complete confidence. If for any reason you or your recipient are not satisfied with the quality, freshness, or presentation of your gift, simply let us know within 30 days of delivery. We’ll happily offer a replacement or refund no questions asked. We also guarantee on time delivery. If your gift does not arrive on the day you selected due to an issue within our control, we’ll take responsibility and make it right. Every hamper is hand packed with care to ensure it arrives beautifully presented and ready to impress. If it doesn’t meet our high standards, we’ll fix it. Most importantly, our customer service team based right here in Melbourne is always here to help. Whether you have a question, concern, or just need some assistance, we’re just a phone call or email away. At Purely Gourmet, we believe gifting should always be a pleasure, and our 30 Gifting Guarantee is our promise to make sure it stays that way.

Información de contacto

Promotion box for Purely Gourmet

Same Day Delivery Across Melbourne

Rated Excellent on Trustpilot

4,7

Excelente

TrustScore: 4.5 sobre 5

606 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 75% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(606)

134 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Ordered from the UK

Ordered from the UK. Delivered in time and donuts well received!

18 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Caroline for the 5-star Review , Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a Happy New Year

PG Customer Support

Valorada con 5 estrellas sobre 5

Fabulous product totally enjoyed by the…

Fabulous product totally enjoyed by the recipient. I could even track it on its way to them. Will definitely purchase again for my Melbourne travel agent.

18 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou R Slade for your 5-Star Review. Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

Wonderful customer service

Wonderful customer service
Quick delivery also tracking included
Gifts are amazing premium exclusive at a nice affordable
Price I will most definitely buy gifts again highly recommend

17 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Bill for your 5-Star Review. Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

Meet my expectations

My gifts were easy to arrange, were delivered quickly (in terms of my expectations) and hit the intended mark with the recipients.

15 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Darren for your 5-Star Review. Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

Sent the gifts to my son for birthday &…

Sent the gifts to my son for birthday & Christmas.
Great service, excellent products, fast delivery, easy ordering process.
Thank you

14 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Karen for your 5-Star Review. Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

Thank You Gift

Good variety of selections & our friends enjoyed the gifts
Thanks

16 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Whitney for your 5-Star Review. Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

First time I've ordered with Purely…

First time I've ordered with Purely Gourmet, and it had been a great experience from ordering the hamper through to delivery. My friend loved the hamper so I'm very happy and will definitely use this service again. Thank you!

16 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Narelle for your 5-Star Review. Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

Found a lovely gift for the right price.

Found a lovely gift for the right price.

16 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Alice for your 5-Star Review. Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

Stunning, well-priced hampers; excellent customer service

This is the second time I've gifted a friend with a Purely Gourmet hamper, and both were amazed at the quality of the items and the presentation. From my personal experience, Josh, who responds quickly to any queries, provides first-rate customer service and is a pleasure to deal with.
I’d already listed purelygourmet.com.au as a favourite, and now my friends have done the same!

15 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Paula for your 5-Star Review. Your ongoing support is invaluable to us and we thank we for entrusting us with your gifting needs. Thankyou for your kind words about Josh we have passed them on. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

The site was easy to navigate

The site was easy to navigate, and to choose the ideal gift needed

14 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Jane for your 5-Star Review. Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

Nice package promptly delivered

Nice package promptly delivered

14 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Andy for the 5-star Review , Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

I was very happy with the hamper sent…

I was very happy with the hamper sent to my client, they really like it too.

13 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Julie for the 5-star Review , Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

Great personalised service :)

12 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Tricia for the 5-star Review , Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

5 stars

Thanks Purely Gourmet

12 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Bec for the 5-Star Review and the 5 Stars Comment , Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

Delivery was on time as promised.

Delivery was on time as promised.

Loved the hamper. It was beautiful 🙏

12 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Marie for the 5-star Review , Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

All good

All good
Easy to order online, the product was delivered on time, and is a great gift for the person who has everything,

9 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Janet for the 5-star Review , Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

Easy to order and quick delivery.

9 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Zinta for the 5-star review , Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

It was such an easy way to book - definitely recommend

It was such an easy way to book. I like the hamper that we selected and you kept me in the process the whole way from on the road to its delivery address, to actually being delivered. Thank you so much.

11 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Janey for the 5-star review , Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 5 estrellas sobre 5

Was a lovely surprise for Xmas from…

Was a lovely surprise for Xmas from daughter. Really good range of goods to enjoy over festive season

12 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Thankyou Jan for the 5-star review , Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season

PG Customer Support

Valorada con 3 estrellas sobre 5

Took too long to deliver

9 de diciembre de 2024
Logotipo de Purely Gourmet

Respuesta de Purely Gourmet

Hi Abbie,

Thank you for your feedback. I’m truly sorry to hear about your disappointment with the delivery timing of your hamper.

After reviewing your order details, I see that 4 Hampers were sent to 4 different locations and of that 3 were delivered on time .. At the time of writing there is still one sitting at the Post Office awaiting collection as it couldnt be delivered and wasnt safe to leave.

We understand how important timely delivery is, especially for special occasions, and we sincerely apologise for any confusion. Your experience is very important to us, and we appreciate your understanding.

If there’s anything more we can do to make this right, please feel free to reach out.
gary@purelygourmet.com.au

I have reached out directly via phone to give you an update

Warm regards,
Gary

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más