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Purely Gourmet  Opiniones 

603
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Prompt delivery and efficient service Quality of products Very helpful when resolving a small which turned out to be just my misunderstanding

Valorada con 4 estrellas sobre 5

Purely Gourmet did a great job and the hamper was great. Unfortunately Australia Post let me down. Last time I ordered I paid for priority delivery and it was amazing. This time I didn't. The hamper... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time buyer from Purely Gourmet, for a 'last minute' gift hamper for a wedding anniversary. The hamper (Red wine & chocolates) was very good and well received. The 2pm cut-off for same-day delive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Last minute order that I needed to have delivered on the same day. Customer service excellent and the products ordered were well received by the recipient. Plus discount code offered for spending $150... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de canastas de regalos
  2. Proveedor de regalos corporativos
  3. Tienda de regalos
  4. Tienda de alimentos gourmet

Escrito por la empresa

Purely Gourmet is a premium Australian gift hamper business, offering beautifully curated gourmet hampers and unique gift boxes for all occasions. Whether you're celebrating a birthday, corporate milestone, holiday season, or sending a heartfelt thank you, our hampers are designed to impress and delight. We proudly source high-quality, locally made and internationally inspired gourmet products from artisan chocolates and boutique wines to gourmet snacks, condiments, and sustainable Australian made treats. We also feature a growing selection of Indigenous gifts and products that celebrate First Nations culture and craftsmanship, supporting Aboriginal owned businesses and artists through ethical and respectful partnerships. Based in Melbourne, we deliver Australia wide with reliable service, elegant presentation, and a passion for quality and creativity. Our hampers are perfect for personal gifts, staff rewards, client appreciation, event gifting, and festive celebrations like Christmas and Easter. Purely Gourmet takes the stress out of gift-giving with thoughtful, ready to send options for every occasion and every budget. We also offer custom branded and bulk corporate hamper solutions tailored to your business needs, making it easy to create lasting impressions with meaningful, premium quality gifts. Explore our full range online at purelygourmet.com.au. Purely Gourmet where exceptional taste meets thoughtful, ethical gifting.

Why Choose Purely Gourmet Hampers & Gifts

Escrito por la empresa

Free Shipping on ALL Hampers over $150
At Purely Gourmet, we go beyond traditional gifting to create unforgettable, premium hamper experiences. Every gift hamper we design is thoughtfully curated with handpicked gourmet products from trusted Australian producers, including Indigenous owned businesses. Whether you're celebrating a birthday, thanking a client, or sending love from afar, our hampers are packed with purpose, quality, and heart. We pride ourselves on fast delivery Australia-wide, elegant presentation, and a wide range of unique options to suit every occasion and budget. From locally made chocolates and artisanal condiments to boutique wines and relaxing selfcare items, each hamper tells a story of taste and authenticity. What makes us truly special? We offer customisable gift options, eco conscious packaging, and our signature “30 Day Gifting Guarantee,” which ensures satisfaction, or we’ll make it right. Whether you're looking for corporate gifting solutions or a last minute gift with impact, Purely Gourmet delivers more than just a box we deliver connection. Explore our bestselling gift hampers online and discover why so many Australians trust Purely Gourmet to make their moments extra special. Elevate your gifting today with our premium range of hampers that are made to impress, delight, and be remembered. Purely Gourmet where meaningful gifts meet gourmet goodness.

Purely Gourmet Gifting Guarantee

30-Day Gifting Guarantee

30-Day Gifting Guarantee
Purely Gourmet’s 30 Day Gifting Guarantee is our commitment to ensuring every customer has a seamless, worry free gifting experience. When you send a hamper through us, you can do so with complete confidence. If for any reason you or your recipient are not satisfied with the quality, freshness, or presentation of your gift, simply let us know within 30 days of delivery. We’ll happily offer a replacement or refund no questions asked. We also guarantee on time delivery. If your gift does not arrive on the day you selected due to an issue within our control, we’ll take responsibility and make it right. Every hamper is hand packed with care to ensure it arrives beautifully presented and ready to impress. If it doesn’t meet our high standards, we’ll fix it. Most importantly, our customer service team based right here in Melbourne is always here to help. Whether you have a question, concern, or just need some assistance, we’re just a phone call or email away. At Purely Gourmet, we believe gifting should always be a pleasure, and our 30 Gifting Guarantee is our promise to make sure it stays that way.

Información de contacto

Promotion box for Purely Gourmet

Same Day Delivery Across Melbourne

Rated Excellent on Trustpilot

4,7

Excelente

TrustScore: 4.5 sobre 5

603 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(603)

135 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easter

Good service

20 de marzo de 2026
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Respuesta de Purely Gourmet

Thankyou Michael for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.

PG Customer Service

Valorada con 5 estrellas sobre 5

the whole process was so smooth

the whole process was so smooth. From selection to payment to delivery..... Thankyou.

19 de marzo de 2026
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Respuesta de Purely Gourmet

Thankyou George for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.

PG Customer Service

Valorada con 5 estrellas sobre 5

Quick and easy

Quick and easy. Thank you.

11 de marzo de 2026
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Respuesta de Purely Gourmet

Thankyou Max for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.

PG Customer Service

Valorada con 5 estrellas sobre 5

It was easy to order and delivered on…

It was easy to order and delivered on time. Truly recommend them ❤️

2 de marzo de 2026
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Respuesta de Purely Gourmet

Thankyou Donna for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.

PG Customer Service

Valorada con 5 estrellas sobre 5

Thank you hamper

The whole process was easy. The hampers were all very good value, lot of choices

26 de febrero de 2026
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Respuesta de Purely Gourmet

Thankyou Rhonda for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.

PG Customer Service

Valorada con 1 estrellas sobre 5

Unable to change my delivery option so…

Unable to change my delivery option so the gift box sent to the hospital 2 days after the recipient had been discharged. Total waste of a lot of money.

19 de febrero de 2026
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Respuesta de Purely Gourmet

Hi Linda,

We have a 30-minute grace period after an order is placed to amend delivery options. This is stated in the confirmation email sent at the time of purchase. After this window, once the order has been processed.

When you reached out, I asked for the address the recipient was being discharged to so we could attempt to have the parcel redirected. We were prepared to assist, however we didn’t receive the updated address to proceed.

If you have any further questions, you have my contact details via email.

Josh

Valorada con 5 estrellas sobre 5

Courier rang before drop off

Courier rang before drop off, lovely fellow. This order was purchased as a gift, her feedback was nothing short of elated.

14 de diciembre de 2025
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Respuesta de Purely Gourmet

Thank you so much for the lovely review!

We’re so glad the courier made a great impression and that the recipient was elated

Kind Regards
Josh

Valorada con 5 estrellas sobre 5

Great Stuff - nice and easy

Did what it said on the tin. Nice and simple.

12 de febrero de 2026
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Respuesta de Purely Gourmet

Thankyou Scott for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.

PG Customer Service

Valorada con 5 estrellas sobre 5

Making gift giving easy

Easy ordering. Local. Quality products.

11 de febrero de 2026
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Respuesta de Purely Gourmet

Thankyou Mark for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.

PG Customer Service

Valorada con 1 estrellas sobre 5

Very disappointed

Very disappointed. They did not do same day or overnight delivery as claimed was their signature strength and so my hamper was not delivered on the day intended for the recipient. Will not be using this company again as there are plenty of alternative options.

11 de febrero de 2026
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Respuesta de Purely Gourmet

Hi Julia,

Thank you for your order,

We’ve reviewed your order and the Standard Shipping (2–7 business days) option was selected at checkout, not the Same Day or Next Business Day service.

Our express options are available, however they do need to be chosen before completing the order.

If you’d like to discuss this further, feel free to contact me directly at josh@purelygourmet.com.au
or 0414 985 612.

Josh

Valorada con 4 estrellas sobre 5

Quick and efficient

Quick and efficient
Price was reasonable also.

10 de febrero de 2026
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Respuesta de Purely Gourmet

Thank you for the great feedback, we really appreciate it.

Glad to hear you found the service quick and efficient

Team PG

Valorada con 2 estrellas sobre 5

TLC…

You apparently ran out of the "advertised" product.
Most inconvenient especially when I had canceled the product from my grocery order because I assumed you would supply.
Very disappointing-hope the rest of my order has no problems

9 de febrero de 2026
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Respuesta de Purely Gourmet

Hi Glynis,
We proactively addressed this as soon as we became aware of the stock issue and took immediate steps to rectify it.
We sincerely apologise for the disappointment and inconvenience caused, especially given you had cancelled the item from your grocery order.

That’s certainly not the experience we aim to provide.

If there’s anything at all you’d like to discuss, we’re here to help.

Thank you
Team PG

Valorada con 5 estrellas sobre 5

Personal

Personal, efficient and excellent communication.

9 de febrero de 2026
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Respuesta de Purely Gourmet

Thankyou Justin for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.

PG Customer Service

Valorada con 5 estrellas sobre 5

Seamless ordering experience

Easy to order, plenty of variety and quick to deliver.

8 de febrero de 2026
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Respuesta de Purely Gourmet

Thankyou Michaell for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.

PG Customer Service

Valorada con 5 estrellas sobre 5

Great service

The 2 boxes I ordered where great gifts, filled with quality items and the packaging and delivery was spot on. Would recommend to anyone

28 de enero de 2026
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Respuesta de Purely Gourmet

Thankyou Paul for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.

PG Customer Service

Valorada con 5 estrellas sobre 5

fast

fast, package turned up all in one piece.
effortless to organise.

27 de enero de 2026
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Respuesta de Purely Gourmet

Thankyou Sally for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.

PG Customer Service

Valorada con 5 estrellas sobre 5

Best experience.

I have had the best experience.
I ordered from Uganda and the delivery to the address was very seamless.

18 de enero de 2026
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Respuesta de Purely Gourmet

Thankyou Carol for the 5 Star Review and a big hello from Australia to Uganda. Your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you all the best for 2026

PG Customer Service

Valorada con 5 estrellas sobre 5

The young man Josh was extremely…

The young man Josh was extremely helpful with my order. the hamper I chose made my sister in law very happy. The quality was very good.

11 de enero de 2026
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Respuesta de Purely Gourmet

Thankyou Elaine for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you all the best for 2026

PG Customer Service

Valorada con 5 estrellas sobre 5

Good quality with reliable delivery

I’ve ordered two Purely Gourmet hampers now—one for Christmas and the other for a birthday—and have been very happy both times. I don’t live in the same city as my parents and brothers so it’s great to have a local business in Melbourne that can guarantee on-time local delivery. The value of the hampers is also pretty good and the inclusions are from quality suppliers. Happy days.

10 de enero de 2026
Opinión espontánea
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Respuesta de Purely Gourmet

Thankyou LM for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you all the best for 2026

PG Customer Service

Valorada con 3 estrellas sobre 5

Xmas Gift Boxes

I loved the Xmas Gift Boxes, a variety of items to help my family in Melbourne celebrate, however I’m not impressed that I ordered 2 Gift Boxes for the same address and they turned up approx 5 days apart.

16 de diciembre de 2025
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Respuesta de Purely Gourmet

Thank you, Sylvia, for the kind words about our Christmas Gift Boxes. We’re pleased to hear they helped your family in Melbourne celebrate the festive season.

We’re very sorry for the inconvenience caused by the two boxes arriving several days apart. While both orders were placed for the same address and dispatched together, Australia Post unfortunately split the deliveries during the busy Christmas period.

We completely understand how frustrating this would have been and appreciate you bringing it to our attention. Your feedback helps us review our processes and work with our delivery partners to improve consistency during peak times.

Thank you again for your support, and we hope to have the opportunity to provide an even smoother experience next time.

Josh Trenerry
Owner & Founder Purely Gourmet

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