Pure Retirement Ltd Opiniones 

542
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Pure retirement are an excellent provider for later life schemes enabling you to stay in your home and enjoy Your life without the extra cost of selling and upheaval of finding a new home. The... Ver más

Valorada con 5 estrellas sobre 5

Once again excellent response from Pure Retirement Ltd. They dealt with my request promptly and efficiently also with a good personal touch from their staff which is a pleasant change from talking to... Ver más

Valorada con 5 estrellas sobre 5

The paperwork is straightforward and subject to some slight delays from the postal service but what always struck as very good was the efficiency and pleasantness of the staff on the phone. It alway... Ver más

Valorada con 5 estrellas sobre 5

It's not always easy to choose the right company when you've made a large financial decision such as equity release. A year ago we decided upon Pure Retirement to assist in our arrangements. Sin... Ver más

Información sobre la empresa

  1. Servicio financiero no bancario

Escrito por la empresa

Pure Retirement Ltd For Customers. Pure Retirement was founded on the belief that everyone deserves to enjoy their later years. Equity release allows homeowners to access the funds in their property so they can enjoy the retirement they deserve. Choosing to release money from your home is a big decision so we only accept applications from fully qualified equity release advisers, making sure that you receive full advice on all of your options. We follow the FCA specific financial services standards ensuring our products and services are aligned, giving you the confidence in your policy with Pure. Trustpilot is not a place for reviews with regards to equity release as a whole, but more a reflection on the service we provide as a business to our customers, that have sought to release equity from their homes as part of a guided decision-making process. We are not affiliated with advice given from your financial adviser, but simply we are the lenders for lifetime mortgages.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

542 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(542)

152 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Courteous and supportive

The staff were genuinely interested in helping me explore all my financial options prior to taking out my Lifetime Mortgage. The application process was straightforward and the mortgage offer was clearly explained. I would definitely recommend Pure Retirement.

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We set up a drawdown equity release…

We set up a drawdown equity release last year, the initial advance was provided quickly and efficiently, and this year we've just had our first subsequent draw down which was also quick, easy, and quite painless. Very happy with the speedy customer service and rapid response to emails, very highly recommended!!

27 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

no 5 stars here

I would be happy to give you a 5 star review, but at the moment we have not received any monies from the draw down requested 2 weeks ago. Due to us requiring the draw down on a urgent nature we've had to temporarily take monies from a different source . Not happy chappy

25 de febrero de 2026
Opinión espontánea
Logotipo de Pure Retirement Ltd

Respuesta de Pure Retirement Ltd

Hi Tony,

Thanks for taking the time to leave us your feedback, and we’re sorry that we couldn’t meet your need to have urgent access to your funds. Having looked at the case timeline we can see that the funds were released within 8 working days of the application being submitted – this is within usual timeframes once appropriate checks and balances have been carried out, although we strive to streamline our own processes in an attempt to offer our customers the best service we can.

Many thanks,
The Pure Retirement team

Valorada con 5 estrellas sobre 5

Helpfull

Helpfull, listening and caring in their approach and association in assisting when you need it.

19 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Equity Release made easy

Pure Retirement Ltd have made our journey through the Equity Release market with a professional, efficient and transparent. Providing precise information how the system works and a detailed explanation of the all aspects of for deciding to commit to Equity Release. We have no hesitation in recommending Pure Retirement Ltd

12 de febrero de 2026
Opinión espontánea

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