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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Verified with rep (Benjamin), that transfer took place. WIFI calling was disabled, I still had eSim from Mint Mobile onboard. Every time I tried to place a call, SIM choice would appear. Benjamin led... Ver más

Valorada con 5 estrellas sobre 5

I HAD been a Verizon customer for 20 years. My last full Verizon bill was $158. My first full PureTalk bill was $57. Don't think about switching, just SWITCH. Switched two lines at different times.... Ver más

Valorada con 2 estrellas sobre 5

I have had several incidents of dropped calls since I joined your company. I have also had calls go directly to voice mail with out my phone ever ringing first? I have also had events where large ec... Ver más

Valorada con 5 estrellas sobre 5

We appreciate the fact that we are able to choose a plan meets our needs. We do very little talking and texting compared to the majority, and we have been able to purchase a plan that helps us save mo... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 10% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Thinking about moving? Do it! You won't be sorry.

When I switched to Pure Talk I was not sure what to expect. The price was great and the promise to not raise my bill for as long as I am with the company was very enticing. So I switched. I have three phones on the system and so I have questioned the other users what they think. Non of us can even tell that we switched from on of the huge carriers. We have never had any problems. Customer Service us great (if you even need to use them). This has been one of the best moves I have ever made. Our family are Pure Talk customers for life. Thank you!

22 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Flat out no brainer

Easy to sign up, easy to get our phones switched over, good coverage, great plan, low cost. Puretalk is a flat out no brainer.

21 de marzo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

I am mixed about Pure talk

I am mixed about Pure talk. The voicemail takes too long to check (we don't need to know what phone number the call originated from.) otherwise the service is great.

21 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

phones,where do we go for questions to be answered,

so far we are happy with the service,we live in a remote area in wi,,we are not happy with our phones,i dont know how to stop all junk that comes up on it,if you guys could do new setup on mine i would be very happy,i have a samsung,i dont know where to go to take my phone to for help ,,,,i am not teck savy i would rather have aflip phone talk and text thats all i do

21 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy

Easy, understandable english speaking customer service. No long wait times. reduced price, by a lot. Importantly my reception and coverage improved markedly. I switched from the company that advertised you could call from anywhere and call them from your location; I couldn’t because my location where I lived didn’t have coverage after they went to 5G. Very Happy now.

17 de enero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Voice mail goes to carrier instead of…

Voice mail goes to carrier instead of my iPhone. Support didn’t help me move it back. I do not like having to dial carrier, go through the menu tree, etc. etc. I want it on my iPhone so I have messages tied to my contacts where I can read or listen

19 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Better than Verizion and T-Mobile

I was stuck with Verizon for years with a several hundred dollar per month bill for 4 phones. Finally I moved to T-Mobile for a more reasonable rate on 4 phones, however; when the time came to cancel and move 2 of the phones to their own lines (children) all of a sudden the cost per month tripled even though there were only 2 phones left. Cust service with T-Mobile was useless. Moving to Puretalk was seamless. I ordered a SIM card for the remaining phone (3rd phone was moved), put in a T-Mobile request to move my number online. When the SIM card arrived I installed it, activated Puretalk, initiated the number transfer and like magic it all was done. This all took place over the web without talking to anyone and took less than a hour. Could have taken less time than that but I was slow and cautious making sure I was doing all the steps correctly and in the correct order. I was so happy that I didn't have to talk to a T-Mobile customer service person for 2 hours and not get anything done.

19 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Dependable service

Dependable service. I have notice my $30.00 a month "Unlimited service" has increased to $33.07, a few cents each month. Why?

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy transition

Easy transition, from att and much less expensive. Had issue with block on my phone, customer care helped resolve that and a group text issue I had

10 de febrero de 2026
Opinión espontánea

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