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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Verified with rep (Benjamin), that transfer took place. WIFI calling was disabled, I still had eSim from Mint Mobile onboard. Every time I tried to place a call, SIM choice would appear. Benjamin led... Ver más

Valorada con 5 estrellas sobre 5

I HAD been a Verizon customer for 20 years. My last full Verizon bill was $158. My first full PureTalk bill was $57. Don't think about switching, just SWITCH. Switched two lines at different times.... Ver más

Valorada con 2 estrellas sobre 5

I have had several incidents of dropped calls since I joined your company. I have also had calls go directly to voice mail with out my phone ever ringing first? I have also had events where large ec... Ver más

Valorada con 5 estrellas sobre 5

We appreciate the fact that we are able to choose a plan meets our needs. We do very little talking and texting compared to the majority, and we have been able to purchase a plan that helps us save mo... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 10% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

I switched to pure talk several months…

I switched to pure talk several months back. Switching over was easy and the customer service was excellent. I have had to call a couple times with a question and was always able to have my question answered and they were always very polite, very patient and very helpful. I highly recommend pure talk.

30 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

dissappointed with Apple Watch option

Service is great. Very disappointed about option for adding an apple watch. Can't just add to current plan, like most services. Told I would need to switch to a different plan which is more than I need, and loose current rate. Considering going back to ATT.

26 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to switch from Verizon to…

Easy to switch from Verizon to PureTalk. Was paying for way more data than I needed with Verizon. My biggest concern was coverage in a more remote area of my state where we have a vacation home. The coverage has been essentially the same. Count me as a very satisfied customer.

1 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company with even greater prices!

Switching from AT&T to PureTalk in Dec 2025, decreased our bill by over $175 each MONTH!
With our change to PureTalk, we’ve experienced the same connectivity we had with the larger companies.
I wish we’d known about PureTalk sooner.

28 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

I LOVE the price of the service

I LOVE the price of the service. I worked for AT&T for a couple of decades, and had service with them for about as long, so I have some loyalty to them, but I don't get good AT&T coverage where I live. Verizon's coverage was better.

Also, I thought I had a certain amount of WiFi hotspot coverage with my plan, but my phone says otherwise. What is the actuality in this regard?

28 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Usage after data runs out is unbearably slow and hardly works.

Once my data runs out, my phone chokes and it's almost like I don't have a phone. The speed seems worse than dialup in the 90s.. I can't go to a website, or do anything on FB. Streaming music is tough because it'll stall for a few minutes and then play about 30 seconds of music and stall again.

26 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Glad I Switched to PureTalk

Glad I Switched to PureTalk
Honestly, switching from Verizon to PureTalk was much easier than I expected. I kept waiting for some kind of hassle, but it never came.
The best part is I’m paying so much less now, and the service feels the same. Calls are clear, data is fast, and I haven’t noticed any difference in coverage. It’s kind of wild how much I was overpaying before.
Customer service has been great; a real helpful person in the USA.
Wish I’d done it sooner.

19 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Changed to Pure Talk after 50 years with another company!

I was with another phone company for over 50 years. A member of my family told me about Pure Talk and how much they liked them after becoming a member. So thought I would give them a try. One of my best moves. Always very respectful and willing to be of help no matter the problem. I have been with Pure Talk for over 2 years and have no desire to leave. I have given them a 5 Star review to which they truly deserve.

26 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Staff is very helpful

Staff is very helpful - had no problems with transferring lines. No difference in level of performance/cell service. Only complaint- wish you supported Google watches as well...had to give that up as a connected device with the switch, but I'm surviving!

26 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Once I made the switch

Once I made the switch, there has been no issues at all. With automatic pay, at such a low cost, it has been a great experience. No drop calls, service issues, texting, or data use over charge. It’s a wonderful experience.

24 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We started off with cellphones provided…

We started off with cellphones provided by my mother in law through JITTERBUG. She couldn’t stand the thought of IOU’s living in central Nebraska without phones on our very empty highways. Eventually I switched us to US Cellular.

For a time things were good. $110 per month for pretty good service, unlimited talk text and data and generally solid coverage map.

Then TMobile entered the picture. I knew it wasn’t going to last and I’d been hearing about Pure Talk from Mike Rowe on his The Way I Heard It podcast. You offered two lines with unlimited TT and 30 gigs per month for life. Done.

Switching was fairly easy and quick, though the iPhone 8 we were using struggled to keep contact with the network so I switched to iPhone 13mini for both of us. Great coverage, signal and easy to keep up to speed.

Thank you for a great deal!

22 de marzo de 2026
Opinión espontánea

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