First class! Super simple to upload your photos, pick your character and leave it to the experts at Purr &Mutt. I’m super happy with my 9 year old chocolate lab Cookies pet portrait. He’s immortalise... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We are quite disappointed with this picture. We purchased a pet portrait years ago that we were absolutely thrilled with. Before printing it, your company sent us a proof to review- it was excell... Ver más
Very happy with my experience with purr and mutt Had been gifted a portrait of my own dog a few years ago and loved it so decided to get one for my parents of their little prince Delivery got lost... Ver más
Absolutely wonderful customer service. Despite my not being able to take a great picture of my cat, they managed to (yet again) produce a gorgeous portrait. This is my second time ordering from them... Ver más
Información sobre la empresa
Escrito por la empresa
Choose your favourite design, upload a photo and our artists will turn your pet into a piece of art fit for any gallery.
Información de contacto
Wakefield, Reino Unido
- orders@purrandmutt.com
- purrandmutt.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 80% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Colonel & The General Photo
Had a fab photo made of my friend’s 2 labradors for her 60th birthday. Process was very smooth and quick. Friend is absolutely blown away with the pic of her fur babies! Very good quality and can’t recommend highly enough ❤️
The picture was exactly what I expected
The picture was exactly what I expected and arrived quickly. I'm very pleased
I am so happy with my Brummie Thug!
I am so happy with my Brummie Thug! The whole process was speedy, clear and easy with great communication. Highly recommended.
A forever piece
Your work is something we will keep forever! Love the care and attention to detail! This is the second painting we have ordered from you. I have also recommended it to my brother for his children.
Mixed experience
Mixed experience. The portrait is good but the frame (supposedly 'premium') looks cheap and tacky. I've been chasing up for how to access the digital copy I purchased for over a week with no response.
Most annoyingly, Purr and Mutt's prices are all over the place - when I placed my order it was £66.99 and when I went back to the same item less than a couple of weeks later, it was listed at less than half the price - not on sale, they said they were carrying out 'testing'. I felt a bit ripped off and after pushing back a couple of times, eventually managed to get £13 refunded but still feel I've massively overpaid.
The first draft was lazy with no attempt to blend the pet's head with the clothes. Second draft after giving feedback was good but would have been nice if they'd put the effort in without asking. Consistent with some other reviews I've read so maybe it depends which artist you get.

Respuesta de Purr & Mutt
Excellent painting, good value too
Really easy to submit photos on the website, quick response, option to make corrections and excellent result. Really happy with my painting. Good value too.
Wir haben schon das zweite Bild machen…
Wir haben schon das zweite Bild machen lassen und sind begeistert!Ein großes Lob auch, dass man über jeden Schritt informiert wird.Jederzeit wieder würden wir Bilder machen lassen.Danke
Ask questions if your not sure!
Ordered one of these for my GF.. She adores her dog and always calls him her little prince. I saw they had a spoiled prince design so I knew it would be perfect. When I submitted my order, I made sure to put "Prince Leopold" in the print name option. When I got my first proof I was pretty happy with it but noticed the name wasn't included on the proof. Something told me to ask if it would be on the final print but I assumed because it was just a proof, I was just approving the artwork and the name would be added during printing.. needless to say when I opened the box... No "Prince Leopold" 😩 Maybe this was on me for not asking but if there was any issue with adding more then one word for a name, they could have at least let me know.. I paid over $160 for this print with frame. I was thinking of ordering a print of my cat but I wasn't too happy with this experience so I think I'll pass..
I never received digital copy but paid…
I never received digital copy but paid for it.
The picture of Barbara had her name on it and it shouldn't have at all. Please contact me to update the order!!!

Respuesta de Purr & Mutt
I have not received the product yet
I have not received the product yet, so I don't really know.
Customer service poor.
Customer service poor.
I ordered a portrait for my dog, the preview came back and it didn't look the best so I asked for them to make a change, they did the change and it arrived in the post on Friday 27th June, the package it arrived in was battered and bent, I emailed straight away to their customer service with pictures of how my portrait arrived, nearly a week has gone by and I haven't heard a word from them, really poor customer service. I wouldn't use again.....surprisingly I ordered one off Temu for £5 and its a much better picture!

Respuesta de Purr & Mutt
It took a fair while to get the first…
It took a fair while to get the first proof, I was then sent the proof with dog saliva round the mouth which I had to ask twice to be removed, it's expensive for what it is I think, and it took a while to wait for the proofs to keep coming back once a change had been made. This was a birthday gift. Although it did look good when I'd got it in a frame. I wouldn't order from here again.

Respuesta de Purr & Mutt
Really loved my portrait of Penny and…
Really loved my portrait of Penny and Polly - beautifully done and great service - would recommend
I was over the moon with my picture…
I was over the moon with my picture blanket
Good job
Thankyou very much purr&mutt.
I love the picture
I love the picture. You guys did a great job!
easy/fast revision
I asked for edits after the first proof. The rework came quickly and looked great. The fished product is perfect.
Thanks purr & mutt team for your…
Thanks purr & mutt team for your excellent customer service, perhaps I was a little too hasty to judge on my last review, but you certainly made up for it by giving me a chance to correct my mistake even though you didn’t have to. and I couldn’t be any happier, the new image is fantastic. Thank you so much for your kind understanding. I will certainly be recommending you to friends and family.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







