First class! Super simple to upload your photos, pick your character and leave it to the experts at Purr &Mutt. I’m super happy with my 9 year old chocolate lab Cookies pet portrait. He’s immortalise... Ver más
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Consulta las opiniones de los clientes
We are quite disappointed with this picture. We purchased a pet portrait years ago that we were absolutely thrilled with. Before printing it, your company sent us a proof to review- it was excell... Ver más
Very happy with my experience with purr and mutt Had been gifted a portrait of my own dog a few years ago and loved it so decided to get one for my parents of their little prince Delivery got lost... Ver más
Absolutely wonderful customer service. Despite my not being able to take a great picture of my cat, they managed to (yet again) produce a gorgeous portrait. This is my second time ordering from them... Ver más
Información sobre la empresa
Escrito por la empresa
Choose your favourite design, upload a photo and our artists will turn your pet into a piece of art fit for any gallery.
Información de contacto
Wakefield, Reino Unido
- orders@purrandmutt.com
- purrandmutt.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 80% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
A great product at a great price
A great product at a great price. Good customer care. We love the portraits of our dogs – they look hilarious!
Second order
SECOND ORDER. JUST AS GOOD QUALITY AS THE FIRST
SUPER QUICK. MADE REQUESTED ADJUSTMENTS TO MAKE IT PERFECT. THANK YOU
Abysmal !
Abysmal !! Paid for express service & was told images not acceptable BUT then told images were not opened! Requested refund & have only received a short email of " refund to store credit" with absolutely no explanation of how to access it ! Lousy slow customer service, and I'm currently out over £40 with no print & no refund .

Respuesta de Purr & Mutt
A fun gift, quality product
A few delays with approval and post, but overall a nice product well-packaged and good quality.
Absolutely amazing
Absolutely amazing! I’m very happy with my purchase, and I intend to buy another portrait soon! 😁
The picture I ordered was perfect
The picture I ordered was perfect, excellent quality and I'm happy to give it as a gift!
Yes my friend loved it as it was a…
Yes my friend loved it as it was a present. Was lost for words, said it was fantastic. Date is when it was opened and we saw for first time
Brilliant Concept with Exceptional Quality
Not only is the quality of the product I purchased exceptional, but their customer service is as well! I highly, highly recommend and will be purchasing more in the future.
Not what I expected at all
I must have ordered from a different company for my daughter. I bought her two pics of her cats with royal outfits and they came as canvas prints. This one I just ordered is just a picture. Not happy that I paid that much for a photo. Much happier with my previous purchase

Respuesta de Purr & Mutt
Fell In Love
At first I wasn't sure what to expect until I saw the preview. I just fell in love with it and when I received my framed picture through the post I couldn't believe how great it looked ❤️.
The company done a fantastic job with the picture I sent. I sent a few and I knew the quality wasn't great but they managed to make it look fabulous.
I have already recommended this company to friends and family and said they will not be disappointed in anyway what so ever.
Thank you PurrandMutt 😊 I'm so happy xx
Came folded and creased
The picture looks great but shipped to New Zealand folded and creased just isn't good enough for the cost. Wouldn't be hard to roll and send in a poster tube.

Respuesta de Purr & Mutt
Quick acknowledgement after the order…
Quick acknowledgement after the order had been placed. Regular updates
Beautiful Quality Pictures
Fast, efficient and done so professionally! I ordered 2 pictures and I’m extremely happy with the way they turned out!!!
Disappointed with the level of carelessness.
I ordered a framed print with my dog in female attire. I waited the maximum advertised wait for the proof (5 working days, 7 days including the weekend) to receive a proof of my dog in male attire... not the one I ordered. After requesting the changes, I then received a rushed proof version of the correct attire but with an oddly oversized hat not fitted to my dog's head. I then had to request another change to fit the hat properly, as per the advertised example. So disappointed to wait all this time for two careless mistakes and have to further wait to see if finally done correctly with care. Also, no reply to the email I sent and no telephone number to call.
I had wanted to order a canvas using a different image but have been so disappointed thus far that I am reluctant to order again and will instead try a different company. This situation could have easily been avoided with care and attention on both occasions and as this is a gift for my daughter, I am worried it will not arrive in time.
Edit: Now received a proof of the hat appropriately sized as asked but hat now randomly slanting at an angle which is neither as per the advertised image nor in line with my dogs head position and now covers her dominant eye in the image... she looks dishevelled with a hat hanging off at an odd angle! I couldn't be more disappointed. Really wish I could just cancel and receive a refund. Now waiting for proof number 4 and hoping for no more careless, rushed or random changes. So frustrating! Also just noticed the reply from Purr and Mutt below... I can assure you the hat was oddly oversized, far above the advertised example and looked completely out of place and rushed... not a matter of personal taste!

Respuesta de Purr & Mutt
Order four portraits of our pampered…
Order four portraits of our pampered babies, when we received the 1st proof we didn’t like one of the outfits that we had chosen. Purr & Mutt made the requested change very promptly to our delight. Absolutely love our pictures. From start to finish everything was dealt with professionally and thoroughly. Great delivery. Highly recommend.
First time homebuyer
I had a picture done for my first time home buyers and I couldn't be happier with it. My clients loved it and I will be ordering again.
SAFELY RECEIVED IN NEW ZEALAND!…
Purr and Mutt did such a beautiful portrait of our two dogs as The Royal Couple for my husband’s birthday that I put in an order INSTANTLY for another portrait for my hard-to-buy for best friend’s two dogs in the same pose.
Purr and Mutt are friendly, helpful and easy to deal with.
I am in New Zealand and my portrait arrived beautifully bubble wrapped in a ‘fragile’ box completely undamaged!!! I would highly recommend Purr and Mutt to anyone who wants a perfect lasting portrait of their furry best friends! Cherry Daly in NZ
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