Do not use this service. You pay £49 for a consultation which starts and then freezes on your phone (and I have very fast internet connection for work so I can only assume the freeze is due to the po... Ver más
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Consulta las opiniones de los clientes
Awful! Having been given a link by my GP's surgery to use it, I couldn't then access the appointment software, because it was unfit for purpose. Unfit for purpose because the laughingly called custome... Ver más
La empresa ha respondido
Fantastic service! The normal private GP line I have with my medical insurance couldn't speak to me until Monday, I have been suffering from a chest infection so I did a quick Google and found Pus... Ver más
La empresa ha respondido
Awful should tell you, you need photo ID before booking and should offer refunds for appointments that are cancelled straight after booking. Lost £45 for nothing. Surely cost should be paid after seei... Ver más
Información sobre la empresa
Escrito por la empresa
Whether you’re unwell, looking to improve your fitness, have a specific aspiration in mind, or just have a quick question - you can talk face-to-face with a professional, caring UK doctor in a location that suits you.
Información de contacto
10th floor, Spinningfields, 3 Hardman Street, M3 3HF, Manchester, Reino Unido
- customerservice@squarehealth.com
- pushdoctor.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Family member booked Online Appointment…
Family member booked Online Appointment booked for 8am .
Joined the waiting room.
Sat in there for hour and half then call just cut off.
No way of contacting service.
Appalling

Respuesta de Push Doctor
Listened to concerns and symptoms asked…
Listened to concerns and symptoms asked lots of questions which is more than my local GP would, was satisfied with the diagnosis and ease of use of app.

Respuesta de Push Doctor
Waste of time
Cancelled on me after waiting half an hour in the digital waiting room.
When I was finally able to rebook, I brought up three areas of concern to the doctor, and each time she said I needed to come in to see a GP in person.
A complete waste of time.
Misdiagnosed
Misdiagnosed. Told I had dermatitis even though I knew it wasn’t. Saw a pharmacist first and then my own doctor who both agreed with me. Doctor gave me antibiotics for an infection.
Outstanding customer service
I recently interacted with Pushdoctor's customer service team, and I am incredibly impressed with their support, especially from Asyah Ally.
Despite not having the consultation, Asyah's assistance was outstanding. Her professionalism and expertise shone through, making my experience highly positive.
5-star service indeed!
I received excellent support when I had…contacted Push Doctor
I received excellent support when I had an appointment with Push Doctor would highly recommended and most definitely contact again 👍
Well if it wasn’t for push doctor I…
Well if it wasn’t for push doctor I would be suffering with my ailments. Surgeries, impossible to get face to face appointments. Had a rash on my face for over a yr. My surgery had no appointment for me to sort it, so I’m living with it. Thanks push docs
Professional approach easy to discuss…
Professional approach easy to discuss symptoms with a person that listens very friendly and helpful .
Excellent service
Excellent service, very easy to use and convenient. Lovely doctors. Very informative and helpful.
Push dr was very easy to use
Push dr was very easy to use, the dr was understanding, patient and helpful.would definitely recommend it.
I am happy to recommend this service.
This was my first time using Push Doctor and I didn’t know what to expect.
I received a telephone call ahead of my consultation to inform me that the doctor was ready and that I needed to log into the virtual waiting room. On doing so, my identity was checked and there was sound and vision checks on my device to ensure that the ‘face to face’ consultation would be successful.
The doctor I spoke to, listened to my concerns, asked me questions relating to them, and then made a referral for further investigation at a local hospital.
I didn’t feel rushed at all as I was given sufficient time to explain my health problem.
I am happy to recommend this service.
Secure, helpful service I love
What a brilliant way to speak to a GP! Doctors are struggling but Push Doctor take the pressure off and can do everything but physically examine patients. The ones I’ve spoken to made sure I understood my condition, prescribed medication which was ready to collect shortly after. I’m wheelchair bound so this option is better for me. The doctor reassured me that they’ve got access to my file, which I felt confident they could make a positive diagnosis. This may not suit everyone obviously but it truly is much better to sit at home then travelling to be treated.
Excellent service
Excellent service. Appointment was carried out whilst at work. Very helpful and quick service. Would highly recommend
Scam company
I had an appointment with Pushdoctor on July 4 2023, where I was supposed to discuss my symptoms and receive appropriate medication. However, the appointment did not go as expected. During the appointment, my symptoms were not addressed, and I was only asked to confirm my identity. I was provided with an NHS letter but not the medication I needed. So I ask for refund and they said, they reject my request cause GP advised me to call 111. I was supposed to charged for treatment not advise!
Waste of money
My GP was closed over the weekend so I couldn't go and I thought this could be a good option. Disappointed. £45 for a 5min call (2min which involves checking your name/address/DOB etc) just to be told to take paracetamol to treat tonsillitis. I experience tonsillitis every year and it's excruciating pain to swallow or talk or sleep or work and has always been treated with antibiotics.
Appointment was 45 mins late
Appointment was 45 mins late. Dr was ok but audio quality wasn’t the best. Worst thing is my electronic prescription hasn’t turned up at the agreed pharmacy so I’m going to have to go on a wild goose chase to find it.
I agree with Neil Harris
I agree with Neil Harris, take your money and offer your bugger all. Be careful as they are a waste of time and money.
take your money and offer nothing
take your money and offer nothing, even though they are aware prior to call what the problem is.
as far as I am concerned this is a scam
Do not use this service
Do not use this services what they offer is very limited .. Its a scam
Waste of time
Paid £45 for the doctor to ring me and tell me to go see a doctor. Even though they agreed it’s most likely a bacterial infection called C.Diff what a waste of time and money that was.
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