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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Do not use this service. You pay £49 for a consultation which starts and then freezes on your phone (and I have very fast internet connection for work so I can only assume the freeze is due to the po... Ver más

Valorada con 1 estrellas sobre 5

Awful! Having been given a link by my GP's surgery to use it, I couldn't then access the appointment software, because it was unfit for purpose. Unfit for purpose because the laughingly called custome... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic service! The normal private GP line I have with my medical insurance couldn't speak to me until Monday, I have been suffering from a chest infection so I did a quick Google and found Pus... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Awful should tell you, you need photo ID before booking and should offer refunds for appointments that are cancelled straight after booking. Lost £45 for nothing. Surely cost should be paid after seei... Ver más

Información sobre la empresa

  1. Servicios de asistencia médica a domicilio

Escrito por la empresa

Whether you’re unwell, looking to improve your fitness, have a specific aspiration in mind, or just have a quick question - you can talk face-to-face with a professional, caring UK doctor in a location that suits you.


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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1,8

Todas las opiniones

(2726)

2 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Family member booked Online Appointment…

Family member booked Online Appointment booked for 8am .
Joined the waiting room.
Sat in there for hour and half then call just cut off.
No way of contacting service.
Appalling

25 de diciembre de 2023
Opinión espontánea
Logotipo de Push Doctor

Respuesta de Push Doctor

Thank you for taking the time to provide feedback and raising your concerns with us.

We are sorry to hear about your experience with us and the issues encountered whilst trying to use our service.

We would very much like the opportunity to investigate this further. If you could get in touch via pushdoctorprivate@squarehealth.com with your concerns so we can review this matter further.

Many thanks.

Valorada con 5 estrellas sobre 5

Listened to concerns and symptoms asked…

Listened to concerns and symptoms asked lots of questions which is more than my local GP would, was satisfied with the diagnosis and ease of use of app.

4 de diciembre de 2023
Opinión espontánea
Logotipo de Push Doctor

Respuesta de Push Doctor

Thank you for your review. We are glad you had a positive experience with our service.

Valorada con 1 estrellas sobre 5

Waste of time

Cancelled on me after waiting half an hour in the digital waiting room.
When I was finally able to rebook, I brought up three areas of concern to the doctor, and each time she said I needed to come in to see a GP in person.

A complete waste of time.

29 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Misdiagnosed

Misdiagnosed. Told I had dermatitis even though I knew it wasn’t. Saw a pharmacist first and then my own doctor who both agreed with me. Doctor gave me antibiotics for an infection.

20 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding customer service

I recently interacted with Pushdoctor's customer service team, and I am incredibly impressed with their support, especially from Asyah Ally.

Despite not having the consultation, Asyah's assistance was outstanding. Her professionalism and expertise shone through, making my experience highly positive.

5-star service indeed!

5 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well if it wasn’t for push doctor I…

Well if it wasn’t for push doctor I would be suffering with my ailments. Surgeries, impossible to get face to face appointments. Had a rash on my face for over a yr. My surgery had no appointment for me to sort it, so I’m living with it. Thanks push docs

12 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am happy to recommend this service.

This was my first time using Push Doctor and I didn’t know what to expect.
I received a telephone call ahead of my consultation to inform me that the doctor was ready and that I needed to log into the virtual waiting room. On doing so, my identity was checked and there was sound and vision checks on my device to ensure that the ‘face to face’ consultation would be successful.
The doctor I spoke to, listened to my concerns, asked me questions relating to them, and then made a referral for further investigation at a local hospital.
I didn’t feel rushed at all as I was given sufficient time to explain my health problem.
I am happy to recommend this service.

28 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Secure, helpful service I love

What a brilliant way to speak to a GP! Doctors are struggling but Push Doctor take the pressure off and can do everything but physically examine patients. The ones I’ve spoken to made sure I understood my condition, prescribed medication which was ready to collect shortly after. I’m wheelchair bound so this option is better for me. The doctor reassured me that they’ve got access to my file, which I felt confident they could make a positive diagnosis. This may not suit everyone obviously but it truly is much better to sit at home then travelling to be treated.

18 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam company

I had an appointment with Pushdoctor on July 4 2023, where I was supposed to discuss my symptoms and receive appropriate medication. However, the appointment did not go as expected. During the appointment, my symptoms were not addressed, and I was only asked to confirm my identity. I was provided with an NHS letter but not the medication I needed. So I ask for refund and they said, they reject my request cause GP advised me to call 111. I was supposed to charged for treatment not advise!

4 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of money

My GP was closed over the weekend so I couldn't go and I thought this could be a good option. Disappointed. £45 for a 5min call (2min which involves checking your name/address/DOB etc) just to be told to take paracetamol to treat tonsillitis. I experience tonsillitis every year and it's excruciating pain to swallow or talk or sleep or work and has always been treated with antibiotics.

30 de julio de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Appointment was 45 mins late

Appointment was 45 mins late. Dr was ok but audio quality wasn’t the best. Worst thing is my electronic prescription hasn’t turned up at the agreed pharmacy so I’m going to have to go on a wild goose chase to find it.

12 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of time

Paid £45 for the doctor to ring me and tell me to go see a doctor. Even though they agreed it’s most likely a bacterial infection called C.Diff what a waste of time and money that was.

2 de mayo de 2023
Opinión espontánea

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