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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wonderful customer care and service from Linda at Qbis. It’s a family firm and that really shows. I had a problem with a set of lights and Linda responded immediately and her son checked the two sets... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a problem with an item purchased. The company were excellent in responding, made various suggestions which unfortunately did not resolve the problem, and we were subsequently asked to return th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought some christmas lights from QBIS. Unfortunately they arrived with some not working. QBIS were excellent at resolving the issue, offering a replacement, with all postage sorted, no quibbles, and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Arrived before expected excellent Quality better than expected Perfect for requirements Effect of sunset micro lights amazing Exactly what I needed for a real fire effect in placed in a glass b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de artículos de iluminación
  2. Tienda de artículos navideños
  3. Tienda de decoración e interiorismo
  4. Asesor de iluminación

Escrito por la empresa

For nearly 20 years, our family business here in Hampshire has been pouring our heart and soul into creating the most magical fairy lights. We're not some faceless corporation – we're real people who truly care about bringing lighting joy to your home and garden. Why choose us? 1. Unbeatable Value: Top-notch, commercial-grade connectable lights at prices that won't break the bank (we're probably the cheapest online!). 2. Unique & Exclusive: Discover our signature Sunset® lights, a mesmerizing blend of yellow, orange, and red hues you won't find anywhere else! 3. Customer Service that Shines: We treat you how we want to be treated! No call centres, just friendly voices ready to help with any questions. 4. From Retail to Commercial: Whether you're decorating your home or planning a dazzling display, we've got the lights for you. If you want something special, we can get it made! Need help or advice? We're always happy to chat! Let our family light yours up this Christmas! LIGHTS FOR SHRUBS & CHRISTMAS TREES 1. 800 Warm White Twinkling LED String 40m Lights on Green Flexible Anti Tangle Wire - https://www.qbis.uk/2p3p 2. 800 Warm White Cluster 10m Lights on Green Wire - https://www.qbis.uk/rxzp 3. Professional Connectable Warm White 10m Fairy Lights https://www.qbis.uk/7r2b 4. Sunset® Yellow, Orange and Red Berry Cluster Lights - https://www.qbis.uk/r3wq BATTERY LIGHTS FOR SHRUBS, WREATHS, GARLANDS - MULTIFUNCTION WITH AUTOMATIC 6 HOUR TIMER 1. 100 Warm White on Green Anti-tangle Wire - https://www.qbis.uk/9qxy 2. 60 Warm White Green Anti-tangle Wire - https://www.qbis.uk/6lgb 3. 30 Warm White Green Anti-tangle Wire - https://www.qbis.uk/lqy2 4. 100 Red & White on Transparent Anti-tangle Wire - https://www.qbis.uk/oibp


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(133)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great quality, robust lights.

I ordered some twinkling Icicle effect lights. They are super quality and easily connect together to get the overall length and effect I wanted. I was so impressed with the first two sets, I placed a further order. They feel like commercial/professional quality so I’ll look forward to using them in years to come.

16 de diciembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you very much for the great review on our professional connectable icicle lights with twinkling effect. Yes they are commercial quality and we hope you enjoy them for years to come!

Valorada con 5 estrellas sobre 5

I ordered a set of Sunset microlights…

I ordered a set of Sunset microlights which arrived very quickly. I wanted these for a fireplace to create a fire effect. Liked them and then bought a set of Sunset 2 microlights to enhance the effect. Had a technical query which was answered promptly. Good firm to deal with.

16 de diciembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you very much for the great review Roger. We're happy to hear that you had a good buying experience and we hope our Sunset® lights give you much pleasure especially this winter!

Valorada con 5 estrellas sobre 5

Ordered 4 parks of Qbis micro lights…

Ordered 4 parks of Qbis micro lights through Amazon, one pack was not working, contacted Qbis via Amazon & received a reply on same day. Their customer service was great & they sent me replacement straight away.
Not all customer service this good & would definitely order from this company again. The lights were great too.

11 de diciembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for taking the time to place this review and highlight our exceptional customer service. We try very hard to make things right when our products fail (which is not often I hasten to add!). We're so happy that you like your lights!

Valorada con 5 estrellas sobre 5

Great service & products

Had a problem with payment on their website and they couldn't be more apologetic and helpful. I bought a set of sunset2 lights and installed them under the (disconnected) gas fire coals. Have since put an additional set in and got a lovely flickering coals effect. Great unique product, great service.

9 de diciembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

What a lovely review! It's great to have a review for when things don't go as planned. We're so happy to know that you found our level of service great! We love our Sunset® lights!

Valorada con 5 estrellas sobre 5

Lovely lights

Quick delivery, thank you for the first class post upgrade! The lights are perfect! I have used them on the shelf I put my nativity figures on and they are now beautifully illuminated, thank you. I also find the timer option useful.

7 de diciembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

We're so pleased to hear that you're happy with your lights! I can imagine how lovely they look with your nativity scene. Do send us a photo if you can as we'd love to see it!

Valorada con 5 estrellas sobre 5

Excellent service and product

My lights came in double quick time and look perfect in my garland over fireplace. Thankyou very much.
Lesley Briscoe

5 de diciembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

We're so happy to hear that Lesley! Thank you for taking the time to leave us a review. Do send us a photo as we'd love to see it!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Quick delivery due to free 1st class upgrade on postage ( 3 days ahead of expected delivery date ). A nice touch! Product as described ( micro lights for use in a Christmas wreath) and more than happy with it.

4 de diciembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for the great review Alison! We try to upgrade delivery depending on specific conditions of our orders for that day. Really pleased to hear that Royal Mail was in top form for your delivery! You wreath would look lovely with the little delicate lights!

Valorada con 5 estrellas sobre 5

Micro lights for Fireplace.

I ordered some copper micro lights in red and orange as they were “ideal for use in a fireplace.

I am SO pleased with them!

Quality looks good too. From an easy Order to delivery the process was quick and easy. Will definitely be back for more products in the future.

2 de diciembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for the lovely review and glad to hear that the Sunset® lights looked good in your fireplace! We look forward to welcoming you again !

Valorada con 5 estrellas sobre 5

Excellent!

Excellent service and really good quality lights. Will definitely be ordering again and recommending to everyone.

2 de diciembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

We are so happy to hear that you ad a great buying experience and that you like your lights. We look forward to welcoming you again!

Valorada con 5 estrellas sobre 5

BRILLIANT!

This was just a very small order but the level of service was enormous. The lights were exactly as described and seem to be good quality and at a reasonable price. Would definitely recommend.

24 de noviembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for the fantastic review Barry. We rushed your order out within the hour and credit also to Royal Mail resulting in the lightning quick delivery! :)

Valorada con 5 estrellas sobre 5

Have brought 7 sets of lights - what more to say?

I brought 3 sets of lights from Qbis via Amazon, I had a query and after a telephone conversation with owner placed another order with them direct. Super helpful friendly service, a free delivery code and 2 more sets arrived the following morning. My daughter took a fancy to them and stole a set, so I ordered another 2 sets for us. Again arrived the following day and gave us a refund for postage. Excellent and highly recommended.

23 de noviembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for the fantastic review Clare. So pleased to hear that you love the lights and glad that we were able to help you out!

Valorada con 5 estrellas sobre 5

Great products and fab service

We couldn't be more pleased with the beautiful lights we just received, and so wonderfully packaged. Linda was really helpful in making recommendations, and we are so pleased that we followed her excellent advice.

17 de noviembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Oh, you make me blush :P I'm just so happy to hear that you love your lights!

Valorada con 5 estrellas sobre 5

Efficiency Personified!

Delivery came quickly and well packaged. When I reported that I couldn't get the remote to work a replacement was sent out with immediate effect which was tested first to avoid any problems. Communication and customer service was fabulous - thoroughly recommend buying from this company.

14 de noviembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you for the wonderful review Erica! We're glad we were able to help and happy to hear that you had a great buying experience!

Valorada con 5 estrellas sobre 5

Ordered 2 lots of 30 lights which…

Ordered 2 lots of 30 lights which arrived earlier than anticipated. They are excellent quality and light up really bright. Will definitely use this company again.

8 de noviembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for your review. We're so pleased to hear that you're happy with your lights and that you got them early :) We look forward to welcoming you again!

Valorada con 5 estrellas sobre 5

I am delighted with the lights

I am delighted with the lights; they are beautiful and the perfect soft white colour. My husband is also delighted as they are excellent quality. Delivery was fast and Customer Service was outstanding; Linda emailed to ask if we would need an extension cable prior to shipping the order, in case we had overlooked this. I cannot recommend them highly enough.

4 de noviembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

We're so pleased to hear that you love your lights and that you had a good buying experience. Thank you for your very kind words. This review has made our day!

Valorada con 5 estrellas sobre 5

Fantastic family business

Ordered some lights off Amazon and they arrived 2 days later 😀

Brilliant service, brilliantly packaged with a lovely note from the owners of the family business.

Can’t fault you guys, keep up the good work 👍

24 de octubre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for your wonderful review Simon. It is much appreciated. We hope you enjoy your lights!

Valorada con 5 estrellas sobre 5

Excellent

Lovely lights and unbeatable customer service

11 de octubre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for the brilliant review Vikki! We hope you enjoy your green wire smart battery lights and we'll contact you about new stock as requested :)

Valorada con 5 estrellas sobre 5

Excellent local seller

Excellent local seller. Very quick delivery. Excellent product. Medium adhesive hooks. Holding photo frame in wall very securely. Wish had found these sooner before I put holes in the walls.

24 de septiembre de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for the great review Marian. We're so pleased to hear that you're happy with the hooks but sorry to hear about the holes!

Valorada con 5 estrellas sobre 5

Excellent Product and Service

Beautiful lights and great customer service. Wouldn’t hesitate to recommend.

22 de agosto de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for the great review Lisa. It is very much appreciated. We're happy to hear that you like your Sunset® Micro Copper Wire Lights (Red, Orange & Yellow)!

Valorada con 5 estrellas sobre 5

The kindest company!

Lovely company with brilliant customer service! I ordered from them on eBay and after my parcel was stolen from someone in my apartment block. They replaced them free of charge. I can’t thank them enough for their kindness. I’ve recommended them to all my friends and family. Thanks again!

17 de agosto de 2020
Opinión espontánea
Logotipo de Qbis UK Limited

Respuesta de Qbis UK Limited

Thank you so much for your lovely review Charlee. We're glad we were able to help you out. Your recommendation to family and friends is very much appreciated. Being a small family business, every recommendation matters! :)

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