Quality Brands Outlet Opiniones 1027

TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Used first time, easy website, customer services A 1, replied to query promptly, fast delivery, M&S red chinos with 4 pockets very good quality, normally Size 10 but had to return and order size 8 wh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The items for sale are not seconds yet the prices are amazing. I only discovered the Quality Brands outlet recently when I purchased a beautiful Seasalt River Cove dress at a fraction of the recommen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Accidentally washed my favourite M&S black & white cropped trousers in with a black washing and spoiled them through dye transfer. Was searching for a similar product and was so delighted to find the... Ver más

Valorada con 5 estrellas sobre 5

Excellent choice of clothes; actually too much as it takes ages to go through it all, but the filters help to narrow it all down. I ordered about 5 items, some of which I kept, some I had to send b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa infantil
  3. Proveedor de ropa
  4. Tienda de vestidos
  5. Tienda de ropa para hombres
  6. Tienda de ropa para mujeres

Escrito por la empresa

Buy High Street and Designer clothing for a lot less than the original high street price. We're a little like TK Maxx, but we're a small family run business based in Surrey, UK. - A lot of our stock has it's original brand labels removed or disguised, but the quality is the same, you just pay less! Plus the labels aren't seen when you wear it, let's just say it's our little secret. - Same day dispatch (order up to 3pm). Free Standard UK Delivery (Over £35) using Royal Mail. Next-Day delivery and Special Delivery are available for you too. - You also have 30 days to make up your mind and decide if you want to keep or return an item.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(1027)

32 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I’m really pleased with my purchase of…

I’m really pleased with my purchase of a White Stuff Maxi skirt. Great quality (as you would expect from this brand) and great bargain price.

25 de noviembre de 2024
Logotipo de Quality Brands Outlet

Respuesta de Quality Brands Outlet

Thank you for leaving a review. We're glad you're happy with your purchase.

Best wishes

Customer Service
QBO Team

Valorada con 3 estrellas sobre 5

High Rise? Naaah!

Looking at the image of the trousers on the model on the website, it didn't look high rise, but I chose to make excuses for the company, convincing myself that it may have been the angle of the shot. I tried on the trousers and surprise surprise they are at best mid-rise or somewhere between low and mid! Also, it was jeans design + stitches but the fabric isn't denim.
Positives: 1. The product arrived on time. 2. The colour was true to description.

28 de octubre de 2024
Logotipo de Quality Brands Outlet

Respuesta de Quality Brands Outlet

Dear Adora,

Thank you for taking the time to leave a review. It's hard to be specific on your reply without more details. A lot of the time, our information is taken from the original brands listings and therefore are guided by what they have written. This can occasionally be wrong (not on purpose).

We are very happy to accept returns and exchanges up to 30 days after you purchased therefore we hope you took advantage of this service.

Best wishes

QBO Team

Valorada con 5 estrellas sobre 5

Easy to order item

Easy to order. Item as described. Immediate response after enquiry.
Item in perfect condition!

1 de octubre de 2024
Logotipo de Quality Brands Outlet

Respuesta de Quality Brands Outlet

Dear Tricia
We are pleased to find out you had a good experience shopping with us.
We can't wait to serve you again.
Kind Regards,
QBO Team

Valorada con 5 estrellas sobre 5

Item as described

Item as described - excellent service, great fitting garment and half the price

23 de septiembre de 2024
Logotipo de Quality Brands Outlet

Respuesta de Quality Brands Outlet

Dear Simon,
Many thanks for your feedback. It means a lot to us.
We are pleased to learn you are happy with your new garment.
Enjoy your new garment.
Warm wishes,
QBO Team

Valorada con 5 estrellas sobre 5

Excellent top branded items at a…

Excellent top branded items at a fraction of the stores own clearance price. Thank you.

27 de septiembre de 2024
Logotipo de Quality Brands Outlet

Respuesta de Quality Brands Outlet

Dear Mary,
Many thanks for your lovely feedback and for your 5-star review.
It means a lot to us.
It is great to know that you found products that you liked for a good value.
We look forward to serving you again.
Warm Wishes,
QBO Team

Valorada con 5 estrellas sobre 5

Quick delivery and excellent product…

Quick delivery and excellent product choice

16 de septiembre de 2024
Logotipo de Quality Brands Outlet

Respuesta de Quality Brands Outlet

Dear Kath,
Many thanks for your 5-star feedback and kind words.
We are very pleased to hear that you had a good experience shopping with us and that the delivery of your parcel was prompt.
Enjoy your new garment.
We hope to serve you again in the near future.
Have a lovely day,
Warm Wishes,
QBO Team.

Valorada con 2 estrellas sobre 5

Not sure about the Quality Control…

Not sure about the Quality Control here. I bought two shirts which were meant to be the same size. One fitted perfectly (which I kept) and the other was at least two sizes too big (which I had to return). As the fault was not mine, but theirs, I object to having to pay return postage for returning something that was so obviously wrong.

2 Oct 2024 - In response to Quality Brands answer .... Funnily enough the blue Size 14 shirt (MS0220_Mid Blue_14) which was labelled "oversized" fitted perfectly; the other size 14 shirt (MS0212_Orange_14) was not labelled "oversized" but in reality was more of a size 18/20. This is why I'm annoyed. I understand the word "oversized" but the yellow/orange shirt (MS0212_Orange_14) was not described as such and therefore it should have fitted me. There is something very amiss with either your sizing or your descriptions

23 de septiembre de 2024
Logotipo de Quality Brands Outlet

Respuesta de Quality Brands Outlet

Dear Linda, Thank you for your feedback.

We are very sorry to read your comments about your experience shopping with us. We always encourage our customers to contact us directly if they experience an issue with their order so that we can give it special attention. This information is provided on the back of the invoice received with the parcel.

This is the first time we have heard about your problem. Please let us explain.
The two items you purchased, are different styles, despite being both from the same make, they are oversized shirts and therefore the sizes are slightly different. It is not because of the quality control of the item, but because they are different styles.

On our website, there is our return policy (as well as on the back of the invoice received with the order)
https://qualitybrandsoutlet.com/pages/returns

We advise customers to contact us if there is a problem with the item. However, we did not receive any communication from you before this feedback.
We can confirm that we have received your return and it was processed on the same day of its arrival. The item is not found to be faulty.

If you need any further assistance, please do not hesitate to contact customer service support.

Kind Regards,
QBO Team


Valorada con 5 estrellas sobre 5

Very quick.

Very quick.

23 de septiembre de 2024
Logotipo de Quality Brands Outlet

Respuesta de Quality Brands Outlet

Dear Linda
Many thanks for your feedback and kind words.
We are very happy to know that the delivery of your parcel was prompt.
We hope to serve you again soon.
Enjoy your new garment.
Have a lovely day,
Warm Wishes,
QBO Team.

Valorada con 5 estrellas sobre 5

Super fast service

19 de septiembre de 2024
Logotipo de Quality Brands Outlet

Respuesta de Quality Brands Outlet

Dear Peter,
Many thanks for your 5-star feedback and kind words.
We are delighted to learn that you had a good experience shopping with us and that de delivery of your parcel was prompt.
We hope to serve you again in the near future.
Have a lovely day,
Warm Wishes,
QBO Team.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más