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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This was my first experience purchasing through a recommendation, and I was thoroughly guided through the entire process in great detail. I was also given helpful tips and advice that genuinely felt t... Ver más

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Valorada con 5 estrellas sobre 5

I have been dealing with Paul and Quality Diamonds for quite a while now and each time the service has been exceptional and the quality and price of stones fantastic. The advice given by Paul is first... Ver más

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Valorada con 5 estrellas sobre 5

That was my first experience with Quality Diamonds and I did thorough research before making a decision where to buy. I finally opted to this service and I am happy I did. Their website have wide... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had the pleasure to have a consultation with Lauren at the Birmingham branch and we couldn't have asked for a better experience. Lauren was charming, friendly and exceptionally knowledgable and inc... Ver más

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Información sobre la empresa

  1. Distribuidor de diamantes
  2. Joyero
  3. Diseñador de joyas
  4. Joyería
  5. Servicio de bodas

Escrito por la empresa

Quality Diamonds are wholly committed to providing the very best diamond buying experience. Specialising in diamond engagement rings, diamond earrings and wedding rings, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, and we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.


Información de contacto


4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

This was my first experience

This was my first experience purchasing through a recommendation, and I was thoroughly guided through the entire process in great detail. I was also given helpful tips and advice that genuinely felt tailored to my best interests, which was a refreshing change. I would highly recommend anyone looking to buy a ring to use Quality Diamonds.

28 de marzo de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for you review, Rajinder! We’re so glad that you felt thoroughly guided and supported throughout the process. We truly appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Happy customer

That was my first experience with Quality Diamonds and I did thorough research before making a decision where to buy. I finally opted to this service and I am happy I did. Their website have wide range of diamonds so you can choose whatever you like and get that installed into your jewellery, this customisation is great. Also, all diamonds have very good description/certificates so you understand what you buy.

All services provided by the whole team of Quality Diamonds were excellent, communication was great, I was provided with all details about my order, I was kept posted about progress, I got my order delivered even much faster than it was expected, and of course my wife likes her new diamond necklace - so do I!

Thank you for your work, I recommend you to my friends!

11 de mayo de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your wonderful review, Yury! We’re so glad your first experience with us was a positive one and that you found our wide range of diamonds and customisation options helpful. It’s lovely to hear that everything went smoothly and that your wife loves her new necklace. We truly appreciate your trust and your recommendation to friends.

Valorada con 5 estrellas sobre 5

Exception service. Well recommended

I have been dealing with Paul and Quality Diamonds for quite a while now and each time the service has been exceptional and the quality and price of stones fantastic. The advice given by Paul is first class. This time was no different. Great stones. I look forward to many more transactions with Paul and Quality Diamonds.

16 de mayo de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your review, Bob! We’re thrilled to hear that Paul and the team continue to provide exceptional service and value. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Great experience with Daniel

Great experience with Daniel. We went back to purchase our wedding bands and he was so patient with us

27 de abril de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your review, Lawrence! We’re delighted to hear Daniel provided such a great experience.

Valorada con 5 estrellas sobre 5

Absolutely wonderful…

We had the pleasure to have a consultation with Lauren at the Birmingham branch and we couldn't have asked for a better experience. Lauren was charming, friendly and exceptionally knowledgable and incredibly helpful. We felt under no pressure and after our visit Lauren took time to send me some recommendations. The whole process has been wonderful and we couldn't ask for better service. Thank you!!

25 de abril de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

We’re absolutely delighted to hear about your wonderful experience with Lauren at our Birmingham branch. We're so glad to hear that her expertise and attentive service made the process smooth and enjoyable. Thank you for trusting us with such an important purchase!

Valorada con 5 estrellas sobre 5

Fantastic experience.

After researching engagement ring styles and companies in Hatton Garden, I chose Quality diamonds.
And I haven’t been disappointed. The experience has been exceptional from start to finish.
Daniel’s experience was obvious. He was knowledgeable and very professional.
Daniel guided us through selection and was respectful of our budget. There was no hard sell which I appreciated.
It was only 13 days from our appointment to receiving the ring. Each stage of production, from Paul Sitton, Sales Director, Daniel Ferragamo, sales advisor and Amber Rees Wyatt production coordinator, was speedy and problem free.
I now own a beautiful emerald cut diamond ring, which was a very good price that I can’t stop looking at.
Thank you so much to all of you at Quality Diamonds for a fabulous experience.
I can’t praise Quality Diamonds enough.

26 de abril de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your fantastic review Frances and for choosing Quality Diamonds after your research, it means a lot to us!

We’re delighted to hear your experience was exceptional from start to finish. It’s wonderful to know the whole process ran smoothly and that you’re pleased with your beautiful ring.

Thank you again for your trust and recommendation, we hope you enjoy your ring for many happy years to come.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service
Lauren is so knowledgeable and helpful person

19 de abril de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your review! We’re so pleased to hear you received excellent service and found Lauren to be knowledgeable and helpful throughout your experience.

Valorada con 5 estrellas sobre 5

Quality Diamonds were brilliant👏

Quality Diamonds were brilliant. They helped & supported with choosing the right diamonds for the earrings, and with the design aspect too.
Their support via email and phone was very good- answering all the relevant questions to posting the items to reach us for the big day.

2 de abril de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your lovely review! We’re delighted to hear that you felt supported throughout the process, from choosing the right diamonds to finalising the design. It’s great to know our team could assist you every step of the way and ensure everything arrived in time for the big day. We truly appreciate your kind words and hope you enjoy your beautiful earrings for many years to come.

Valorada con 5 estrellas sobre 5

Thoughtful

Thoughtful, professional and friendly service from Paul, every step of the way! Thank you!

14 de marzo de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your review, Ryan! We’re delighted to hear you had such a positive experience with Paul and that you felt supported throughout the process. We really appreciate you taking the time to share this.

Valorada con 5 estrellas sobre 5

Daniel was great from start to finish

Daniel was great from start to finish. Buying an engagement ring can be a stressful process, Daniel at Quality Diamonds was professional, helpful and not pushy at all. He helped put my mind at ease and guide me to the perfect ring. Me and my Fiance are now engaged and she couldn't be happier with my choice. Thanks Daniel!

30 de marzo de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your wonderful review, Antonio! We’re delighted to hear that Daniel helped make the process feel less stressful and guided you to the perfect ring. It’s fantastic to know your fiancée loves it, congratulations to you both on your engagement! Thank you again for your kind words and for choosing Quality Diamonds.

Valorada con 5 estrellas sobre 5

From start to finishI honestly can’t recommend Quality Diamonds highly enough!

From start to finish, the entire experience was exceptional. I purchased a loose diamond (from Quality Diamonds) and then visited their Birmingham Jewellery Quarter office, where the team scanned my original Tiffany engagement ring so it could be replicated to sit perfectly alongside my existing wedding band and eternity ring. Even at that stage, I was impressed—I received detailed CAD designs and a 3D-printed model to review.

That said, I wasn’t the easiest customer! I later changed my mind about the diamond size, then changed the design to include a hidden halo due to the diamond height! Despite all my indecision, Lauren remained incredibly patient, supportive, and accommodating throughout. Nothing was ever too much trouble, and my very fussy nature didn’t phase her at all.

The level of customer service I received was truly second to none. I felt listened to, supported, and reassured every step of the way.

And the final result? An absolutely stunning ring that exceeded all my expectations. It’s beautifully crafted, fits perfectly with my other rings, and feels completely unique to me.

A huge thank you to Lauren and the entire team for bringing my vision to life—I couldn’t be happier!

20 de marzo de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your incredible and detailed review! We’re absolutely delighted to hear how positive your experience was from start to finish. It’s wonderful to know that the process, from sourcing your diamond to designing your bespoke ring, met your expectations at every stage.

Lauren will be especially pleased to hear your kind words. Your openness about the changes along the way is truly appreciated and we’re so glad she could support you with patience and care throughout, that’s exactly the experience we aim to provide.

We’re thrilled that the final ring exceeded your expectations and fits so perfectly alongside your other pieces. Thank you again for trusting us with such a special project, it really means a lot to the whole team!

Valorada con 5 estrellas sobre 5

Fantastic service would highly…

Fantastic service would highly recommend so helpful in every way possible

20 de marzo de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your review! We’re delighted to hear you found the service helpful and that you’d recommend us. We truly appreciate your support!

Valorada con 5 estrellas sobre 5

I had an excellent experience working…

I had an excellent experience working with Paul and Lauren from Quality Diamond. From start to finish, their service was outstanding. They kept me updated every step of the way, making the entire process smooth and stress-free.
What really stood out was their attentiveness, they were always available to answer my questions and made sure I felt confident in my decisions. Most importantly, they delivered exactly on what they promised, which is rare and truly appreciated.

I would highly recommend Paul and Lauren to anyone looking for reliable, professional, and genuinely caring service.

20 de marzo de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your wonderful and thoughtful review! We’re delighted to hear that Paul and Lauren provided such attentive and reliable support throughout your experience. It’s great to know you felt well informed and confident at every stage, and that everything was delivered exactly as promised.

Valorada con 5 estrellas sobre 5

Very Satisfied with Service and Product Quality

I had a great experience with Quality Diamonds. Daniel, the salesperson, was very helpful and provided clear information with excellent communication throughout. The rings are of very high quality, and the customer care team was fast and responsive. Overall, a very positive experience and I would definitely recommend them.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your kind review! We’re delighted to hear you had such a positive experience and that Daniel’s guidance and communication made the process clear and enjoyable. It’s great to know you’re pleased with the quality of the rings and the support from our team. We truly appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Wonderful experience from engagement to wedding bands

My partner and I visited Quality Diamonds to choose our wedding rings, having already had a wonderful experience here when I bought my engagement ring with Paul's help. Coming in person made all the difference on both occasions - invaluable for sizing and working out what suited us best.

For our wedding bands, Daniel was fantastic - warm, friendly and knowledgeable. He made the whole experience genuinely enjoyable from start to finish. We are absolutely thrilled with our choices.

Thank you to both Daniel and Paul for helping us find the perfect rings.

13 de marzo de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your wonderful review, Yiannis! We’re delighted to hear you had such a positive experience with us, from choosing your engagement ring through to your wedding bands. It’s great to know that visiting in person made a real difference and helped you both find exactly what suited you best.

We’re thrilled that you’re both so happy with your rings, thank you again for trusting us with such special moments!

Valorada con 5 estrellas sobre 5

Lauren made my experience a smooth and…

Lauren made my experience a smooth and easy one. I was hesitant at first about buying on line but it's definitely the way forward to to get what you want at a good price. Lauren will give good advice to find you the best match to what you want for you budget. Highly recommended and I will return for an upgrade in the future.

7 de marzo de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your kind review! We’re delighted to hear that Lauren made your experience smooth and reassuring, especially when buying online for the first time. It’s great to know her advice helped you find the perfect match for your budget. We truly appreciate your recommendation and look forward to helping you again in the future!

Valorada con 5 estrellas sobre 5

Daniel was a brilliant and trustworthy…

Daniel was a brilliant and trustworthy advisor through the process of hying our engagement and wedding wings. The quality is terrific and prices are reasonable.

16 de enero de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your kind review! We’re delighted to hear that Daniel was able to guide you through choosing your engagement and wedding rings, and that you’re pleased with the quality and value. We truly appreciate your feedback and support!

Valorada con 5 estrellas sobre 5

Couldn’t be happier

I couldn’t be happier with the incredible service I received. From start to finish, the level of care and professionalism was consistently outstanding and nothing was ever too much to ask.

Paul and Daniel are exceptionally knowledgeable and truly put your mind at ease throughout the whole process. They took the time to answer every question, offered thoughtful guidance, and made what can feel like a big decision such an enjoyable experience.

Everything was handled super quickly and efficiently without ever feeling rushed. I felt completely supported the entire time.

I would absolutely recommend them to anyone looking for an engagement or wedding ring. You’ll be in the best hands!

28 de febrero de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your wonderful review, Neo! We’re absolutely delighted to hear how positive your experience was from start to finish. Paul and Daniel will be so pleased to know their guidance and support helped make the process enjoyable and reassuring for you.

It’s great to hear that everything felt smooth and efficient while still giving you the time and care you needed to make such an important decision. Your recommendation means a great deal to us, thank you for your kind words and for choosing Quality Diamonds!

Valorada con 5 estrellas sobre 5

All as promised

All as promised. Great coms. Great packaging. A+++++

20 de febrero de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your review! We’re delighted everything was exactly as promised and that you were pleased with the communication and packaging.

Valorada con 5 estrellas sobre 5

Long time happy customer

I’ve been a customer of Quality Diamonds since 2013 when I found my wife's engagement ring, we both got our wedding rings the year after and this year and eternity ring. The team at QD are just brilliant, always able to find the best options, very much looking forward to ordering some ear rings in the future.

14 de febrero de 2026
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your continued trust and for sharing your journey with us since 2013, it truly means a great deal. It’s been a privilege to help with your engagement ring, wedding rings, and now an eternity ring as well. We’re so pleased you’ve had such positive experiences with the team over the years. Thank you again for your loyalty and kind words.

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