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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had the best experience. I ordered a loose diamond for my engagement and was in communication with staff during the whole process. The staff are very kind and helpful and the process was very quick... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered a blue diamond and had it set for a pendant in less than a week. Great quality and delivered by Special Delivery to my home address.

Valorada con 5 estrellas sobre 5

Daniel was extremely helpful in helping us pick both an engagement ring and our wedding bands. We never felt pressured to make a decision and he always took the time to walk us through the options ava... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My partner and I visited Quality Diamonds to choose our wedding rings, having already had a wonderful experience here when I bought my engagement ring with Paul's help. Coming in person made all t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Distribuidor de diamantes
  2. Joyero
  3. Diseñador de joyas
  4. Joyería
  5. Servicio de bodas

Escrito por la empresa

Quality Diamonds are wholly committed to providing the very best diamond buying experience. Specialising in diamond engagement rings, diamond earrings and wedding rings, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, and we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.


Información de contacto


4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

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Valorada con 5 estrellas sobre 5

First Class Experience

Great all round experience. I highly recommend Paul and Daniel. Top quality!

7 de agosto de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your kind words! We’re thrilled to hear you had such a great experience.

Valorada con 5 estrellas sobre 5

Excellent Diamond Buying experience

Paul in the Hatton Garden office was an expert who was patient and took his time with me to help me find the right diamond for my engagement ring. Will definitely be using their services again. Thank you Paul for your help.

4 de julio de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your kind words! We’re so pleased to hear Paul was able to guide you patiently and help you find the perfect diamond for your engagement ring. We truly appreciate your trust and look forward to welcoming you back in the future

Valorada con 5 estrellas sobre 5

Satisfied customer

The service was very personal. It was easy to arrange an appointment and Paul was very knowledgeable and informative and helped us make excellent decisions on jewellery design . Delivery was also quick and efficient. Will certainly highly recommend quality diamonds and will continue to use them for any other personal purchases .

Joanne

24 de julio de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your lovely review! We’re delighted to hear you enjoyed the personal service and that Paul’s knowledge helped you make the right design choices. It’s great to know delivery was smooth too. We truly appreciate your recommendation and look forward to helping you with future purchases!

Valorada con 5 estrellas sobre 5

The customer service was the most…

The customer service was the most pleasant experience I have had when dealing with a company over the internet (and WhatsApp).

Quality Diamonds were very quick to respond to every email and message.

I cannot recommend them enough.

I bought wedding bands for my fiancé and I and it could not have been a more pleasant experience.

Thank you!

26 de julio de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience with our team and that the process of choosing your wedding bands was so smooth and enjoyable. We truly appreciate your recommendation and wish you both all the very best for your wedding and future together!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, fabulous stones and earrings, very happy wife ! Love the fact that its easy to speak to a human, Lauren was great….

16 de octubre de 2024
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your kind words! We’re so pleased to hear you’re happy with the stones and earrings—and that your wife loves them too!

Valorada con 5 estrellas sobre 5

First class service

I've had a great experience ordering loose diamonds from this company online.
Email communication from Paul has been prompt and professional throughout.
The diamonds were stunning, exactly as shown online and sent alongside full GIA documentation.
Diamonds were securely and discretely packaged and delivery was rapid.
Looking forward to dealing with Quality Diamonds again in future!

19 de julio de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your wonderful feedback! We’re so pleased to hear you had such a great experience and that the diamonds met your expectations perfectly. It’s great to know Paul’s communication and service made the process smooth from start to finish. We truly appreciate your trust in us and look forward to helping you again in the future!

Valorada con 5 estrellas sobre 5

Great from start to finish

Great from start to finish, Paul was excellent in assisting me on which diamond to purchase. Then I was kept fully updated on when it would arrive in the post.

26 de junio de 2025
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Respuesta de Quality Diamonds

Thank you for the lovely feedback! We're so glad to hear Paul was able to help you choose the perfect diamond and that you felt well-informed throughout the process.

Valorada con 5 estrellas sobre 5

Great knowledge, fast turn around!

Daniel was really good, helped organise a customised engagement ring order very quickly and provided a lot of knowledge on selecting the gems. The communication was good throughout and they were able to get the ring completed and to me just in time for the engagement!

13 de junio de 2025
Opinión espontánea
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Thank you for your fantastic review, Ashwin!

Valorada con 5 estrellas sobre 5

Very good experience

Very good experience, thank you so much for your quality item

2 de julio de 2024
Opinión espontánea
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Thank you for your review!

Valorada con 5 estrellas sobre 5

It was a pleasure dealing with Daniel…

It was a pleasure dealing with Daniel whilst trying to find the perfect engagement ring.
Daniel has an extensive knowledge in diamonds and nothing was too much trouble.
Excellent service, excellent outcome.

Thank you.
James

9 de junio de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much, James! We're thrilled to hear you had such a positive experience with Daniel, he’ll be delighted to know his expertise and support made a difference. Congratulations on finding the perfect ring, and thank you again for your kind words!

Valorada con 5 estrellas sobre 5

Exceptional Service and Sparkling Quality – A Truly Personal Diamond Experience

From start to finish, my experience with Quality Diamonds has been nothing short of outstanding. I was searching for the perfect eternity ring to celebrate my wife’s 50th birthday and our 20+ years of marriage, a deeply meaningful gift. The team, and especially Daniel, went above and beyond to help me make the right choice.

Daniel was patient, incredibly knowledgeable, and genuinely cared about helping me find something not just beautiful, but right for our story. He walked me through numerous options, always balancing quality, budget, and practicality. His advice was never pushy, just honest and considered (and th ring is stunning and was very well received).

What truly sets Quality Diamonds apart is their personal touch. I never felt like just a customer, I felt understood and listened to with great communication throughout.

I would not hesitate to recommend them to anyone looking for fine jewellery and exceptional service.

Thank you again for helping me make this milestone unforgettable.

25 de junio de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your heartfelt review. We’re truly honoured to have played a part in such a special milestone, and it’s wonderful to hear that the ring was so well received. We're delighted you felt supported and listened to throughout, and we genuinely appreciate your recommendation. Thank you again for choosing us to help celebrate such a memorable occasion!

Valorada con 5 estrellas sobre 5

Overjoyed

What can I say, absolutely outstanding professional business, they were with me every step of the way, they couldn't have been more helpful even when I made a mistake, the end result was a stunning 3 diamond ring and and 1 overjoyed girlfriend. BIG.shout out to paul and amber..thanks guys

21 de junio de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for the amazing review! We're delighted to hear you had such a great experience, and it's wonderful to know the final result was a stunning ring and one very happy girlfriend! Congratulations and thank you again!

Valorada con 5 estrellas sobre 5

10/10

10/10. Paul, Amber and Daniel were fast, responsive and informative and the ring came out exactly how I wanted and within a tight deadline. Would 100% recommend and will be back for the wedding bands. Thanks Guys, great job 👍🏻

12 de junio de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your fantastic review, Owen! We're thrilled to hear that you had such a positive experience with the QD team. It's wonderful to know the ring met your expectations and arrived on time. We look forward to helping you with your wedding bands as well!

Valorada con 5 estrellas sobre 5

Amazing experience and service

Paul and Amber at Quality Diamonds helped me to design an engagement ring for my fiancé. Paul was amazing at giving all the facts and information to choose the best diamond, and was always available to contact for further questions. Amber helped with the design process and kept me in the loop about decisions and ensured I was happy with the CAD imaging before the ring was made. They managed to turn the ring around very quickly as we had a pretty tight timeline. I would definitely recommend Quality Diamonds for designing your engagement ring. We will definitely be going back to get our wedding bands from them!

10 de mayo de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your wonderful review! We're thrilled to hear that Paul and Amber were able to guide you through the process so smoothly and help bring your perfect engagement ring to life - especially on a tight timeline. It’s fantastic to know you felt supported and well-informed every step of the way. We can’t wait to welcome you back for your wedding bands!

Valorada con 5 estrellas sobre 5

Had time to talk

Just dealt with Daniel. Knowledgeable & courteous gent, enjoyed our conversation, I found his advice fair & balanced.
Based on my experience, I would recommend Daniel & by extension QualityDiamonds.co.uk.

16 de junio de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your kind words! We're so glad to hear you had a positive experience with Daniel. It's great to know his advice made a difference and we truly value your recommendation!

Valorada con 5 estrellas sobre 5

Excellent service, dedicated staff

Excellent service. Made last minute adjustments and delivered perfectly on a very tight timeline. Added hidden halo and set shoulders to match stone. Ring is truly unique. Professional, efficient and very helpful staff. I will definitely use again.

7 de mayo de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your wonderful feedback! We're so glad we could accommodate your timeline and bring your vision to life. It’s great to hear you’re happy with the final result, and we truly appreciate your kind words about our team. We look forward to helping you again in the future!

Valorada con 5 estrellas sobre 5

Always a pleasure to deal with this…

Always a pleasure to deal with this company. Have purchased many items of jewellery and have never been disappointed. They always strive to get you exactly what you want.

2 de mayo de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your continued support and kind words! It’s always a pleasure to assist you, and we’re so glad to hear you’ve been happy with each piece. We truly appreciate your loyalty and look forward to helping you find your next special item!

Valorada con 5 estrellas sobre 5

Beautiful bespoke engagement ring

I bought an engagement ring from Daniel at Quality Diamonds in May 2024 and had the best experience.

After seeing 8 other Hatton Gardens retailers, I was astonished with the care and time Daniel took to walk me through the ring making process. There was no up selling and I felt he genuinely wanted to help craft the perfect ring for my budget.

I couldn't rate Quality Diamonds more highly!

23 de mayo de 2024
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you so much for your kind words! We're thrilled to hear that your experience with Daniel stood out after visiting so many other retailers. It means a lot to know you felt genuinely supported and never pressured. We're proud to have helped create such a special piece, and we truly appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, Paul was so helpful and helped us get the ideal ring and chose the perfect diamond in such a short time. Will definitely purchase more jewellery from this brand. Best customer service in the UK!

16 de mayo de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your fantastic review! We're so pleased Paul could help you find the perfect ring and diamond so quickly. Your kind words about our service truly mean a lot, we can't wait to welcome you back for more special pieces in the future!

Valorada con 5 estrellas sobre 5

Excellent experience at Quality…

Excellent experience at Quality Diamonds. Daniel walked us through the whole process with top notch service and reliability.

26 de abril de 2025
Opinión espontánea
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Respuesta de Quality Diamonds

Thank you for your review!

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