Rachelscupcustoms Myshopify Opiniones 

177
TrustScore: 1.5 sobre 5

1,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely horrific ordered a cup and when it came omg how horrific the smell from the box was bad enough, imagine sweaty feet mixed in with decomposing body tissue!! Then the actual cup how bad could... Ver más

Valorada con 1 estrellas sobre 5

Rude individual, appalling customer service and allows her cats, who she admits have fleas, to sit on her products and orders ready to post. Her name-calling of customers is grotesque and her deviant... Ver más

Valorada con 1 estrellas sobre 5

Ordered a cup and it is awful! The glitter splits as not made correctly, Rachel is extremely rude to people in her lives, blocks people for asking questions, talks about things that shouldn’t be spoke... Ver más

Valorada con 5 estrellas sobre 5

The reviews you see are from trolls on tiktok, always in her live trolling and insulting this business owner. She has made hundreds of cups with no issues and customers being very satisfied with bo is... Ver más


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1,7

Muy malo

TrustScore: 1.5 sobre 5

177 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,7

Todas las opiniones

(177)

68 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Shocking Customer Service

Where shall I start !! Do not buy from Rachel Skinner. Her customer service and her attitude is absolutely shocking, talks to people on her tik tok live stream like dirt, and if you complain on her live or by her business email she blocks you. Her hygiene is discusting, eating over customers orders and allows her cats which both have worms and in season to walk all over her desk where she's making the cups. My cup arrived with a cat hair on, and the box damaged and tape all coming off the box. So be careful ordering from her, as if you don't recieve your cup.or arrives damaged she will just block you thinking your a troll. Please look her up.on her live stream on tik tok Rachel's Cups and see for yourselves.

27 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rachel skinner is one to avoid

Rachel skinner is one to avoid, lacks customer service, no hygiene to the business at all, has cats with worms walking all over her stuff. Talks to people rudely and blocks any negative comments. Constantly seen wiping her sweat away with her clothes and then touching products without cleaning her hands wipes her hands through her sweaty hair or touching her nose and then carrying on. Absolutely disgusting business owner. And when things are missing from orders she blames her suppliers who are temu, shein, ali express and home bargains. Talks very inappropriately on an app that statts from 13 years old and not to mention all the abuse shes given to disabled people and people of different races. All has been documeted on her lives for people to see. Avoid this womens company like the plague

5 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Please avoid at all costs she doesn't…

Please avoid at all costs she doesn't respond to emails my parcel arrived and the box was open where she only secured the box with thank you tape . The decals have fallen off . I have tried to contact this woman many times but she doesn't reply to anyone .

5 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusting vile woman with zero customer service skills

Absolutely shocking woman running this business on TikTok through Shopify. Cats roaming all over the work space with visible worms wriggling around their back end. Cups made for children with unsealed stoppers on the bottom major hazard all in all a very shabby set up with little to no levels of hygiene. The woman herself Rachel Skinner is the rudest most arrogant person who bullies and mocks people asking genuine questions or coming with complaints as she doesn’t respond to emails. I’ve witnessed shocking behaviour from herself and her live supporters who she encourages to laugh and bully people with issues after receiving badly made, filthy products or products damaged or not received! Stay well away from this company unless you want to part with money and then be blocked if you need help with any after sales. If I could give this zero stars I would.

3 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I dont know where to start

I dont know where to start. First of all my cup came packed appropriately. However upon opening the parcel and viewing my purchase I found a few issues. The vinyl decal was peeling off. There was no straw and the cup was dirty inside and out.
Having looked further into this lady, it appears her hygiene levels are shocking. No hand sanitising, no hand washing, eats and drinks over customer order, wipes her face and nose on her hands, no sanitising. Allows her cats to sit on her work surface all while she makes these cups. I have contacted her twice regarding the issue and I have had no response. Please avoid at all costs.

1 de julio de 2025
Opinión espontánea

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