Radfords pie company Opiniones 

472
•
TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve happily given them five stars. The pies are delicious when they eventually arrive. They are full of meat with magnificent pastry. But customer service is poor. I waited three weeks for delivery.... Ver más

Valorada con 1 estrellas sobre 5

No pies arrived, placed ordered in November, numerous emails and fb messages no answer, phone number no longer in operation had to contact my bank to obtain a refund which I finally received yeste... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Edit - Today we did receive a refund for the missing pies, If only someone had bothered to reply to my emails or messages.,.............. The pies are absolutely beautiful full of meat and very tasty... Ver más

Valorada con 1 estrellas sobre 5

Unfortunately, you have to give at least 1 star to leave a review. I would award minus stars! Ordered pies in July, no delivery. I have sent 6 emails and, as others have reported, absolutely no respon... Ver más

Información sobre la empresa

  1. Proveedor de catering

Escrito por la empresa

We make award winning savoury pies


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

472 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 18% de las opiniones negativas

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2,5

Todas las opiniones

(472)

25 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great pies full to the brim

Absolutely love Radfords pies. Full to the brim with meat/chicken with tasty gravy. Pastry is crisp and delicious. Took about 2 weeks to deliver but their website does state this. They are wrapped bubble wrap and delivered chilled in a polystyrene box. I just wish I could give them back to boxes to use again, but I guess this isn’t cost effective. The best pies I’ve ever eaten!! Thank you Radfords.

10 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delicious savory pies

Delicious savory pies. I've had a couple of orders of the 10 mixed pies. You get 2 or 3 of each. Chicken & gammon, meat & potato, steak & mushroom and british peppered steak. All lovely with wonderful pastry. They are quite large for me so one does me 2 meals with some vegetables and gravy. They are so well filled and full of meat. Well worth the money. Good dispatch time for a small company. I would recommend them.

16 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful customer service!

Placed order on 8th July, still not received. No response to several emails. Have ordered before with no issues. Customer service non existent!

5 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best pies by far.…

Travelled from Manchester in the pouring down rain, bad driving conditions with lots of spray on the motorway; but the pies at the end of the journey well worth the travel.
Thanks to the lovely Jo for having our order ready and waiting. See you again soon.🥰

22 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cheese & onion pie review

I know I’ve recently left a review but having a vegetarian eating the cheese & onion pie was a new one for me, I’ve read reviews saying how sloppy it was so I was a bit nervous, so cut the pie open and it was EXACTLY how the photo on the website showed it, chunk cheese, so much of it, not a teaspoon of slop anywhere, it truly was a hit with our vegetarian guest 👍

14 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling customer service

Placed an order for almost £50 last month and when the order arrived 2 weeks later it was the wrong one. E mailed them straight away and took a week to reply apologising and a replacement would be sent which was fair enough. Waited a further 2 weeks and heard no more, no replacement and not a single reply to my e mails or Facebook messages. Absolutely appalling customer service, £50 is a lot of money to lose and they need to sort this out.

6 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

From Disappointment to Delight.

Placed order on line and was initially disappointed when there was a delay with delivery beyond that explained on their website. However, that was quickly resolved and my order was completed and delivered on Saturday 15th July.
Any initial disappointment was overcome when we tried the pies. They were delicious and without doubt we will definitely be ordering again.
Many thanks
George Oatham

15 de julio de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Hello what buy few radfords pies 🥧 try…

Hello what buy few radfords pies 🥧 try them but did think much to them did better Gravy in pies plus good bit seasoning then was hoping better pies bit down find very dull boring then put of buy more pies I no lot pies making has baker in butcher shop then from miss Victoria Jane twibell

20 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely the best pies

Absolutely the best pies. I’ve never been disappointed. My husband could eat one twice a day if I let him. Jam packed with meat. Keep up the good work

9 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

This is my second time ordering the award winning pies and well what can I say Noel and Family have excelled once again. Thank you and here is to many more orders as these are the only pies I will eat

17 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a bigger pack of pie three…

I ordered a bigger pack of pie three weeks ago and as I work I've asked them if they can email me the day the pies will be delivered but no reply I've phoned a couple of different phone numbers but they don't exist I won't be ordering from them again

18 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor delivery and customer service

Order took two days to deliver and was suspicious as the temperature of the pies was high. I have made several attempts to contact them to sort this out but I can't get any reply.
They normally deliver a very high quality product whis we have had on numerous occasions without any issues so this is a real disappointment 😞
Something has gone wrong which needs urgently sorting, getting a bad name on social media is not good for the company especially as the business was able to grow during the early days of the pandemic through the use of social media.
Please respond to my emails or provide a telephone number that works so we can talk and resolve this.

1 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everything was delicious we were all…

Everything was delicious we were all very happy with our pies, cakes and balms. The steak and Stilton was absolutely beautiful perfect blend of the two flavours, generous portions of meat and great pastry. We will definitely be back and I will be ordering off the website. Also the lady serving us was friendly and polite, would recommend.

30 de mayo de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Not for me.

First time of ordering from Radfords. Pies are smaller than my other Supplier and Steak and Kidney Pie extremely Salty. Haven't tried the others yet that include Chicken one. Sad yo say though, I won't be reordering.

26 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have ordered pies from Radfords Pie…

I have ordered pies from Radfords Pie Company before. No problems. Amazing taste. Thoroughly enjoyed them,
However, ordered pie selection for £41.74 on 26 February, received email acknowledging the order but it never arrived.

Emailed 27th March and 21st April asking for a refund, no reply.

On 28th April I sent a special delivery letter which was received and signed for by Aimee. No reply. As of today no refund has been received.

I Cannot contact them by phone, only by email. Very poor service. Similar reviews to other people.

26 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was a sketchy start!

It was a sketchy start, as my order was never delivered, so emailed, got a reply and a new batch was delivered, left on doorstep mind you and I asked for it to go to neighbour if I wasn't in (APS delivery company, left them 1 star), nonetheless, I bought a couple of all the individual pies, have had a steak and kidney and a chicken and mushroom, BEST pies I have ever had, they are absolutely stuffed with filling, pastry nice and thin, all round awesome! X

14 de mayo de 2023
Opinión espontánea

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