Radiators.co.uk Opiniones 

86
•
TrustScore: 3 sobre 5

2,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Horrendous experience and shocking customer support, we placed an order on the 1st August, received damaged 2 weeks later and they dismissively say its in hand and they will get a replacement out. It... Ver más

Valorada con 1 estrellas sobre 5

Can't believe they emailed me customer survey feedback form to fill out ! You see this is the first form of communication I've had from them since I ordered a towel rail way back at the start of Nove... Ver más

Valorada con 5 estrellas sobre 5

After much research on the net i decided the Smiths Spacesaver plinth heater was the one for me. Radiators.co.uk were enthusisatic on the phone and so i placed the order on line. Delivery was quick... Ver más

Valorada con 5 estrellas sobre 5

Having tried several companies to find a towel warmer in an usual size I came across radiators.co.uk. My call was initially dealt with by Lee who couldn’t have been more helpful, and I subsequently sp... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de radiadores
  2. también en la categoría
  3. Tienda para la reforma del hogar

Escrito por la empresa

With over 8,000 different products, Radiators.co.uk caters for all your radiator needs. With a fantastic range of designer, column, towel, panel and LST radiators to choose from for all your home development/improvement needs! We also have a superb selection of radiator accessories, including valves, pipe covers and much more! We can also supply a range of bespoke cast iron radiators, and customise your perfect radiator from a comprehensive selection of RAL colours and finishes.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,8

Todas las opiniones

(86)

1 opinión en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

If you don't live in a city, don't bother.

Ordered and paid and left a message in notes saying I was happy to pay for shipping (rather than free) as I live in the Outer Hebrides....otherwise was happy to have item shipped to a mainland Scotland Address (glasgow) and arrange further on shipping myself from there. Was told I cannot send item to a ''non verified'' address (ok, so what about another courier company rather than my sisters), still no.....but I cannot send the item to my 'verified'' address as it is in the Outer Hebrides and we do not dispatch to there....no, I can't pay for it as we have an agreement with the courier company and it does not include this postcode. Arghhhhhhhhhh!

2 de julio de 2014
Opinión espontánea
Valorada con 4 estrellas sobre 5

As Advertised

Good price, but radiator was not in stock which I didn't know when ordering, had to wait a week and a half to receive delivery when I was desperate for it to finnish a job. Otherwise everything was fine , next time I would phone them first to confirm it was in stock.

2 de julio de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Great service , delivered quickly and the chap who placed the items in my garage was very helpful.

28 de junio de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Myson radiator

Delivered quickly very happy with purchase good compact size not yet fitted however looks good exactly as described

7 de mayo de 2014
Opinión espontánea
Valorada con 2 estrellas sobre 5

Wasted a day off.

I ordered the radiator and having received a confirmation email stating the delivery date, I took a days' holiday. The radiator didn't arrive and I didn't receive any notification. I had to ring up and ask why it hadn't been delivered and to select a new day, another day off.

Nothing wrong with the product but very frustrating, a bad first time use experience.

24 de abril de 2014
Opinión espontánea
Valorada con 2 estrellas sobre 5

Delivered eventually by a complicated process

I ordered a Myson Kickspace 800 and was quoted a delivery date two weeks ahead.
The day before the delivery was due I had an email to say that the delivery was now delayed a further 3 days. It didn't arrive. Later I was informed that it had gone to a company in Cardiff and a phone number given. I rang the number and they didn't know anything about, it eventually turned out they had give me the number of a different
branch. After more phone calls, eventually Radiators.co.uk gave me another delivery date and the item arrived nearly a month after the order, delivered by yet a different plumbing supplies company. In summary: Why does BHL operate under so many different company names? Why no tracking information? Why is it so unclear that the delivery chain involves more than one other company?

The item was a good price, is installed and works well, but phew....

26 de marzo de 2014
Opinión espontánea

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