Radiators.co.uk Opiniones 

86
•
TrustScore: 3 sobre 5

2,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Horrendous experience and shocking customer support, we placed an order on the 1st August, received damaged 2 weeks later and they dismissively say its in hand and they will get a replacement out. It... Ver más

Valorada con 1 estrellas sobre 5

Can't believe they emailed me customer survey feedback form to fill out ! You see this is the first form of communication I've had from them since I ordered a towel rail way back at the start of Nove... Ver más

Valorada con 5 estrellas sobre 5

After much research on the net i decided the Smiths Spacesaver plinth heater was the one for me. Radiators.co.uk were enthusisatic on the phone and so i placed the order on line. Delivery was quick... Ver más

Valorada con 5 estrellas sobre 5

Having tried several companies to find a towel warmer in an usual size I came across radiators.co.uk. My call was initially dealt with by Lee who couldn’t have been more helpful, and I subsequently sp... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de radiadores
  2. también en la categoría
  3. Tienda para la reforma del hogar

Escrito por la empresa

With over 8,000 different products, Radiators.co.uk caters for all your radiator needs. With a fantastic range of designer, column, towel, panel and LST radiators to choose from for all your home development/improvement needs! We also have a superb selection of radiator accessories, including valves, pipe covers and much more! We can also supply a range of bespoke cast iron radiators, and customise your perfect radiator from a comprehensive selection of RAL colours and finishes.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,8

Todas las opiniones

(86)

1 opinión en los últimos 12 meses

Escribir una opinión
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Valorada con 4 estrellas sobre 5

I'm a Myson fan ( - heater fan!)

It works as I would expect - given its predecessor was a 35-year old Myson design.

This is my 2nd review / request to revoew this purchase - I probably won't bother with a 3rd one though.

19 de marzo de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

We ordered a vertical radiator within twenty four hours it was delivered. Product is excellent looks great.

16 de marzo de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

HOT SERVICE FROM COOL SUPPLIER

After much research on the net i decided the Smiths Spacesaver plinth heater was the one for me. Radiators.co.uk were enthusisatic on the phone and so i placed the order on line. Delivery was quick and the product is very satisfactory. It heats our 12ft by 12ft kitchen really well and quicker than the radiator we removed. Should i need more heating items i will be using this company with confidence.
Graham Barnard
Westham, Pevensey
East Sussex

26 de febrero de 2014
Opinión espontánea
Valorada con 1 estrellas sobre 5

poor service, poor company.

one of my radiators arrived damaged, phoned the company immediately and was assured a replacement grill would be sent out, 6 weeks later still waiting for it. poor service, would not use them again

11 de febrero de 2014
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not easy to deal with

Radiators.co.uk it turns out is another site for BHL, which is another name for Bumford Heating - all convoluted and when you order from Radiators.co.uk you actually end up communicating with BHL
BHL (or Bumford) have a reputation for being hard to deal with and I had endless emails to get a simple exchange of a radiator. They said I was wrong in my order, I thought they took down the wrong radiator order.

In any case if they were customer centric they would have just done the right thing and nor argued endlessly.

Not left feeling warm to them.

17 de enero de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

impressive

The Myson kickspace heaters really do kick out some heat ... we avoided having to lose another wall for a radiator using a couple of these and because these things have little fans on them we don't get any cold spots in what is a very big room.Highly recommended.

29 de diciembre de 2013
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor, no communication, do not use them

Can't believe they emailed me customer survey feedback form to fill out ! You see this is the first form of communication I've had from them since I ordered a towel rail way back at the start of November, rang them a few times to be given dates of delivery but it never happened , no offer of alternatives or even communication to say it's not available poor
Poor poor! If I was to treat my customers the way they have handled me is be broke !

22 de diciembre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast delivery

Order process was very easy and the delivery followed very quickly afterwards.
The tracking system was excellent with the delivery slot was dead on and the driver even phone me half hour before to say when he was on time

8 de diciembre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best price around

and good quick delivery.
Note that this radiator already comes with a silvery front grille which I didn't know about at the time and bought a colour matched one which I don't need.

2 de diciembre de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service good price

Not sure how the system works but it does - a good internet price from a company in Yorkshire for a known brand of radiator delivered by the local branch of a major plumbers merchant in Wiltshire ten days later. Sales updates and delivery date confirmed by email so all in all a very smooth transaction.

18 de octubre de 2013
Opinión espontánea
Valorada con 3 estrellas sobre 5

Fine BUT lied about delivery date and having item in stock when i phoned to place order after paid item out of stock

Telephoned the company to ask delivery date told in stock so wld receive within 5 days. I placed the order paid and thought no more. I telephoned to confirm delivery date and was given a date 2 weeks away which messed up the project!!!!!!!!!!!! Suddenly it was out of stock not just with them but now the suppliers. I had telephone another company who had also sed in stock but chose these purely as cheaper.
cheaper not always better.

8 de octubre de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

radiators ready!

Ordered two Myson compact large sized rads, arrived spot on time as promised the following Friday. Delivered to bedrooms as requested to the delivery depot driver. Kept informed throughout by email. Very good service and decent internet price.

30 de septiembre de 2013
Opinión espontánea

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