Really helpful actually person on the chat who helped me add to an old order, not a bot! Fast dispatch and delivery + tracking info provide. Couldn’t ask for a better service
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Consulta las opiniones de los clientes
Split delivery over 2days didn’t help plumber or bathroom tiler who wanted pipe work set out to towel rail as valves and electric element arrived one day everything should have come together on one va... Ver más
La empresa ha respondido
everything was fine, my only criticism is the template you get is not full size, and a little difficult to understand, based on different radiator sizes. otherwise happy with purchase
La empresa ha respondido
Ordering from Radiator World was so easy. After searching so many websites their electric bathroom towel rails were easily the best price. I did my homework and the company came up with a good rati... Ver más
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Información sobre la empresa
- Tienda de radiadores
- también en la categoría
- Proveedor de equipos de calefacción
- Proveedor para baños
- Servicio técnico de calefacción y calderas
- Tienda de decoración e interiorismo
Escrito por la empresa
Established for over 12 years, Radiator World is the most reputed and long established "online heating" company in the UK. We supply only the leading heating brands in the market, that are handpicked by our elite team ensuring we offer the most diverse, highest quality and pioneering heating products. Whether you are seeking a designer statement piece, a smart electric radiator, an economic heated towel rail or a bespoke coloured luxury product for your home or project please visit our website! Our expert and professionally trained team are the best in the industry. Our core values and culture is we believe in "humanism over automation" - so where our competitors no longer answer the phone and only accept live/bot chats or email enquiries - our team are waiting at the end of the phone to have a good "old fashioned" conversation to determine all your buying needs, requirements and skilfully assist you in selecting the best and most suitable products for your home and project and to budget! Please take the time to read our superb reviews which reflect everything our business and stands for - the best service having perfect it for almost 12 years - we know we can service our valued customers as repeat and referred business is what keeps any business "in business". Thank you and we hope you choose our company and team.
Información de contacto
4,5
Excelente
1 mil opiniones
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Good service and well-packaged items.
21 de agosto de 2026
Respuesta de Radiator World
Dear Roger,
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you were pleased with the quality of your radiators and felt they offered great value for money. It’s equally wonderful to know that our delivery service lived up to your expectations.
We always aim to combine quality products with competitive pricing and a dependable delivery service, so your feedback is greatly appreciated.
Thank you for choosing Radiator World and for taking the time to share your experience. We hope to have the pleasure of serving you again in the future!
Kind regards,
Customer Experience Team
Ease of access and ordering a real plus
19 de agosto de 2026
Respuesta de Radiator World
Dear G Hartley,
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you found our website easy to access and the ordering process straightforward. Making the journey from browsing to checkout as simple and hassle-free as possible is something we really value, so it’s great to know this was a real plus for you.
We truly appreciate you taking the time to share your feedback and for choosing Radiator World. We hope to have the pleasure of serving you again in the future!
Kind regards,
Customer Experience Team
Quite good service
Very nice radiator although a bit expensive. But that is down to what you want. Fairly quick delivery.
Overall not bad
21 de agosto de 2026
Respuesta de Radiator World
Dear Paul,
Thank you for taking the time to leave your wonderful review!
We’re pleased to hear that you’re happy with the radiator and found the delivery fairly quick. We understand that pricing can be an important consideration, particularly when choosing a specific style or finish, so we appreciate your honest feedback.
It’s great to hear that, overall, you had a positive experience with Radiator World. We’re always looking to provide the best possible products and service at competitive prices, and your feedback is genuinely appreciated.
Thank you for choosing Radiator World, and we hope you enjoy your new radiator.
Kind regards,
Customer Experience Team
Respuesta de Radiator World
Dear Matthew,
Thank you so much for your hugely appreciated review!
We’re delighted to hear that you were impressed with your purchase, found it well priced, and were happy with the delivery. It’s always wonderful to know that the product, value, and service all came together to provide a great experience.
We really appreciate you taking the time to leave such positive feedback and for choosing Radiator World. Thank you for your support, and we hope to serve you again in the future!
Kind regards,
Customer Experience Team
Respuesta de Radiator World
Dear Ro,
Thank you very much for your fantastic 5-star review!
We’re delighted to hear that you found purchasing online easy and straightforward, and that your order arrived quickly and met your expectations in terms of quality. It’s great to know that the whole experience was simple from placing your order through to receiving your radiator.
We really appreciate your recommendation and the time you’ve taken to share your experience. Thank you for choosing Radiator World, and we hope to have the pleasure of serving you again in the future!
Kind regards,
Customer Experience Team
Good quality Rads at the right price…
Good quality Rads at the right price with excellent delivery service.
19 de agosto de 2026
Respuesta de Radiator World
Dear Khalil,
Thank you so much for your fantastic 5-star review!
We’re really pleased to hear that you were happy with the quality of your radiators and felt you received them at the right price. It’s equally great to know that our delivery service met your expectations and made the whole experience a smooth one.
Providing quality products at competitive prices, with reliable delivery to match, is exactly what we aim for. We truly appreciate you taking the time to share your feedback and for choosing Radiator World.
We hope to have the pleasure of serving you again in the future!
Kind regards,
Customer Experience Team
Radiator World offered competitive…
Radiator World offered competitive prices with free delivery. Delivery took place with 48 hours. Excellent service.
19 de agosto de 2026
Respuesta de Radiator World
Dear Clint,
Thank you very much for your fantastic 5-star review!
We’re delighted to hear that you were pleased with the competitive pricing and free delivery, and that your order arrived within 48 hours. Providing great value alongside a fast and reliable delivery service is something we’re always striving for, so it’s wonderful to know you had such a positive experience.
Thank you for choosing Radiator World and for taking the time to share your feedback. We truly appreciate your support and hope to have the pleasure of serving you again in the future.
Kind regards,
Customer Experience Team
Great service and top quality products.
17 de agosto de 2026
Respuesta de Radiator World
Dear Karen,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you were so pleased with both our service and the quality of your purchase. Providing products we can be proud of, alongside a reliable and friendly customer experience, is something we care deeply about.
Your kind feedback is greatly appreciated and means a lot to our team. Thank you for choosing Radiator World, and we hope to have the pleasure of serving you again in the future!
Kind regards,
Customer Experience Team
What a dreadful service
What a service. I originally spoke to a brilliant person via their chat facility. Because of that I ordered some goods worth nearly £400. I was then assured they would be delivered today(Monday 17th). the goods have failed to turn up, the transport company APC(totally useless) told me after i tracked the van to less than 5 minutes from me and then drove past my address and was miles away, that they weren’t making anymore deliveries today! I then called Radiatorworld and couldn't understand the first person i spoke to and then spoke to someone who wouldn't listen to me and kept going over the same old rubbish about it was going to be delivered(despite me telling her it wasn’t as I’d spoken to the delivery company) and that it was going to be before 4.30pm. All i wanted was for them to get on to the suppliers to tell the delivery company to assure it would be delivered tomorrow. I gave up as she wouldn't listen. Never again, very disappointed that she basically couldn't care less.
17 de agosto de 2026
Opinión espontánea
Respuesta de Radiator World
Dear Mr Les,
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you were happy with our service, found our prices competitive, and received your order quickly. We always aim to offer great value alongside a smooth and reliable experience, so it’s wonderful to know we delivered on all three.
We really appreciate you taking the time to share your feedback and for choosing Radiator World. Thank you for your support, and we hope to have the pleasure of serving you again in the future!
Kind regards,
Customer Experience Team
Really helpful staff who advised…
Really helpful staff who advised exactly what i needed
12 de agosto de 2026
Respuesta de Radiator World
Dear Tina,
Thank you for taking the time to leave your review!
We’re really pleased to hear that our team were helpful and were able to advise you on exactly what you needed. Providing knowledgeable and helpful advice is something we take great pride in.
We’d love to know what we could do to make your already positive experience an exceptional one next time, so please do feel free to share any further feedback with us. Your comments are genuinely valuable as we continue to improve our service!
Thank you again for choosing Radiator World and for your kind feedback.
Kind regards,
Customer Experience Team
Respuesta de Radiator World
Dear Cheryl,
Thank you so much for your lovely 5-star review.
We’re thrilled to hear that you were so pleased with the customer service you received. Making sure our customers feel supported and looked after throughout their experience is incredibly important to us, so your kind words mean a great deal to our team.
Thank you for choosing Radiator World and for taking the time to leave us your feedback. We truly appreciate it and hope to have the pleasure of helping you again in the future.
Kind regards,
Customer Experience Team
Good company
Lots of info to make a choice, quality kit delivered on time and well packaged.
11 de agosto de 2026
Respuesta de Radiator World
Dear Susan,
Thank you very much for your fantastic 5-star review.
We’re delighted to hear that you found the information on our website helpful when choosing your product. We know that having the right details available can make all the difference when making a purchase, so it’s great to know this gave you the confidence to choose the right radiator for your needs.
We’re also really pleased that you were happy with the quality of your purchase and that it arrived on time and securely packaged.
Thank you for choosing Radiator World and for taking the time to share your experience. Your kind feedback is greatly appreciated, and we hope to serve you again in the future.
Kind regards,
Customer Experience Team
Quick and efficient
Quick and efficient. The radiator was here the next day to my surprise. Would definitely use them again.
11 de agosto de 2026
Respuesta de Radiator World
Dear Natalija,
Thank you so much for your fantastic 5-star review.
We’re delighted to hear that you were impressed with how quick and efficient our service was, and that your radiator arrived the very next day — even sooner than you expected!
It’s wonderful to know that you would choose Radiator World again. We truly appreciate your support and your kind feedback, and we look forward to helping you with any future radiator needs.
Thank you again for choosing Radiator World!
Kind regards,
Customer Experience Team
Order a towel radiator 3pm yesterday
Order a towel radiator 3pm yesterday, already delivered next day at 9.30. Will definitely use this company again. Kept informed.
11 de agosto de 2026
Opinión espontánea
Respuesta de Radiator World
Dear Paula,
Thank you so much for your fantastic 5-star review.
We’re delighted to hear just how quickly your towel radiator reached you — ordered at 3pm and delivered by 9:30am the following morning! We know how important it is to receive your order promptly, so it’s wonderful to know that our delivery service and regular updates made the experience so straightforward.
We’re especially pleased to hear that you would choose Radiator World again. Your continued custom means a great deal to us, and we look forward to helping you with your next purchase.
Thank you again for choosing Radiator World and for taking the time to share your experience.
Kind regards,
Customer Experience Team
Purchased 3 towel radiators on-line
Purchased 3 towel radiators on-line, radiators were delivered within a few days. The boxes showed no signs of damage when I inspected them on delivery. Since these were heavy items and chrome I didn’t remove the packaging until I needed to fit them. The rads were polythene wrapped and double boxed. When I removed the radiators they were bent, dented and scratched. This must have happened pre packaging. Radiator World have told me that they have a strict policy on time to report damage and were unwilling to assist me further. They have offered me a small discount to re-buy the units. Poor customer service, poor quality goods.
5 de agosto de 2026
Opinión espontánea
good product and speedy delivery
23 de julio de 2026
Respuesta de Radiator World
Dear Victoria,
Thank you very much for your fantastic 5-star review.
We’re delighted to hear that you were pleased with both the quality of your product and the speed of our delivery service. We work hard to ensure our customers receive excellent products as quickly as possible, so it’s wonderful to know we met your expectations.
We truly appreciate you taking the time to leave your feedback and thank you for choosing Radiator World. We hope to serve you again in the future.
Kind regards,
Customer Experience Team
Brilliant service and extremely helpful
23 de julio de 2026
Respuesta de Radiator World
Dear Valued Customer,
Thank you so much for your wonderful 5-star review.
We’re thrilled to hear that you found our service brilliant and our team extremely helpful. Going the extra mile to support our customers is something we take great pride in, so it’s fantastic to know we made such a positive impression.
Your kind words mean a great deal to everyone at Radiator World. Thank you for choosing us, and we look forward to helping you again in the future.
Kind regards,
Customer Experience Team
The efficiency of the company from…
The efficiency of the company from ordering my product to tracking the item, to delivering the product to my home. EXCELLENT
24 de julio de 2026
Respuesta de Radiator World
Dear Brian,
Thank you so much for your fantastic 5-star review.
We’re absolutely delighted to hear that you were impressed by the efficiency of our service from start to finish. From placing your order and tracking its progress to receiving your delivery, we always strive to make the entire process as smooth and straightforward as possible.
Knowing that your experience was "EXCELLENT" is incredibly rewarding for our team and motivates us to continue providing the high level of service our customers expect.
Thank you for choosing Radiator World and for taking the time to share your experience. We hope to have the pleasure of serving you again in the future.
Kind regards,
Customer Experience Team
Website easy to navigate
Website easy to navigate. Delivery notification accurate.
Prompt delivery. Very pleased with the product . However delivery company did not give me chance to ask if they would put package in the garage. It was too heavy for me to lift on my own so had to wait till I could find someone to help. I did find someone but the package was left by the front door until evening. Thankfully the area is fairly quiet but I was nervous that it might get stolen.
23 de julio de 2026
Respuesta de Radiator World
Dear Valued Customer,
Thank you for taking the time to leave us your detailed 5-star review.
We’re delighted to hear that you found our website easy to navigate, that the delivery updates were accurate, and that you were pleased with the product itself. It’s great to know that your overall experience with Radiator World was a positive one.
We are, however, sorry to hear about the difficulties you experienced with the delivery of your package. We completely understand your concerns, especially with the item being heavy and being left outside while you arranged assistance. We appreciate you sharing this feedback, and we will pass your comments on to the relevant team and courier partner so we can continue to improve the delivery experience for our customers.
Thank you again for your kind feedback and for choosing Radiator World. We hope you enjoy your new radiator and look forward to assisting you again in the future.
Kind regards,
Customer Experience Team
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