I always like to support the grandchildren’s school raffles & I was extremely impressed how easy this was using Raffaly. I certainly think it is the way forward & I hope more schools use it. I will de... Ver más
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Consulta las opiniones de los clientes
We are a PTA and have used Raffaly this year for the first time after having used a competitor twice previously. What sold it for me, apart from the lower commission, was the ability to checkout as a... Ver más
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Have been trying to enter a fundraiser raffle to support Illumicrate but experienced so many website site issues. Page would not open so gave up in the end. Shame because I wanted to support this char... Ver más
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The customer service from Raffaly was excellent. Can't fault it. My issues were resolved in less than 24hrs and my raffle was a great success. We will definitely be using them again.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Raffaly is a online raffle platform that allows users to host their own online raffles and competitions. The software ensures that ticket revenue remains blocked until winners confirm acceptance of their prizes, providing complete security for both hosts and entrants.
Información de contacto
Reino Unido
- raffaly.com
4,1
Muy bueno
61 opiniones
Ha contestado el 100% de las opiniones negativas
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user friendly raffle platform
Took part in raffle set up by our local school in Leighton Buzzard. Easy to navigate, participate and making payment - thanks to Raffally platform.
25 de noviembre de 2024
Opinión espontánea
Respuesta de Raffaly
We are glad you found the experience pleasing! 🙌
Really fun way of getting involved in a…
Really fun way of getting involved in a fundraising raffle remotely. Easy to use and pay.
5 de diciembre de 2024
Respuesta de Raffaly
Thank you for sharing your experience! 🙌
Great site
Easy setup, multiple raffles at once for free, fast and friendly customer service... we recommend and will use the site again!
22 de noviembre de 2024
Respuesta de Raffaly
Thank you for review. We are happy you had a positive experience and hope to work with you again soon 🙌
Different way of doing raffle I hope it…
Different way of doing raffle I hope it was successful
29 de noviembre de 2024
Respuesta de Raffaly
We are happy you enjoyed the online raffle!
Poor platform
I found the website and experience really poor. I won't be using the site again.
30 de agosto de 2024
Respuesta de Raffaly
I am sorry you wasn't satisfied with the platform. We would love to speak to you more about how you think the experience could be improved. Please don't hesitate to reach out!
Really easy to use on line raffle
1 de julio de 2024
Respuesta de Raffaly
Thank you for your positive review!
Respuesta de Raffaly
Thank you for your positive review!
Respuesta de Raffaly
Thank you for your positive review!
Great site, brilliant customer servcie!
We are a PTA and have used Raffaly this year for the first time after having used a competitor twice previously. What sold it for me, apart from the lower commission, was the ability to checkout as a guest, as many people mentioned they hadn't bought tickets because they didn't want to create an account. Liam was always kind, approachable, helpful and very responsive! Always willing to make changes to accommodate our needs. It has been a real pleasure to be able to work with a real person and not a customer service agency which is what we find in most places these days! The whole process was easy and straightforward and the little hurdles we found were mended straight away! I couldn't rate them highly enough! Definitely recommend. I also bought tickets and as a customer it was also a great and straight forward experience.
15 de junio de 2024
Respuesta de Raffaly
Thank you for your positive review!
This is an easy way to do raffle…
This is an easy way to do raffle tickets online easy to use, straightforward information.
15 de junio de 2024
Respuesta de Raffaly
We appreciate you taking the time to give us a good review.
Easy to use
So easy to follow instructions and saves the waste of paper with traditional raffle.
15 de junio de 2024
Respuesta de Raffaly
Thank you for your review!
I attempted to enter Illumicrate’s…
I attempted to enter Illumicrate’s raffle, but the site was constantly down. It was a very bad experience. I do not recommend it!
12 de junio de 2024
Opinión espontánea
Respuesta de Raffaly
I’m sorry you had problems making a payment.
Over the past couple of days we have had some users outside of the UK failing to make payments via PayPal. We're working with PayPal for a solution.
We are also reaching out to other companies who take international payments. This is a process but as soon as we have finalised the paperwork and technicalities, it will be implemented immediately.
In the meantime, we are looking at temporary solutions in which, people like yourself can still enter the raffle.
If you still wish to enter the raffle, please contact me at liam@raffaly.com, so I can let you know when the issue has been resolved.
Website down
Have been trying to enter a fundraiser raffle to support Illumicrate but experienced so many website site issues. Page would not open so gave up in the end. Shame because I wanted to support this charity fundraiser. Update 13/06/2024 Website will not accept payment with credit card, only option is Paypal! Zero stars.
12 de junio de 2024
Opinión espontánea
Respuesta de Raffaly
I’m sorry you had problems making a payment.
Over the past couple of days we have had some users outside of the UK failing to make payments via PayPal. We're working with PayPal for a solution.
We are also reaching out to other companies who take international payments. This is a process but as soon as we have finalised the paperwork and technicalities, it will be implemented immediately.
In the meantime, we are looking at temporary solutions in which, people like yourself can still enter the raffle.
If you still wish to enter the raffle, please contact me at liam@raffaly.com, so I can let you know when the issue has been resolved.
I wanted to enter Illumicrate’s raffle…
I wanted to enter Illumicrate’s raffle but every time I tried i receive error messages.
12 de junio de 2024
Opinión espontánea
Respuesta de Raffaly
I’m sorry you had problems making a payment.
Over the past couple of days we have had some users outside of the UK failing to make payments via PayPal. We're working with PayPal for a solution.
We are also reaching out to other companies who take international payments. This is a process but as soon as we have finalised the paperwork and technicalities, it will be implemented immediately.
In the meantime, we are looking at temporary solutions in which, people like yourself can still enter the raffle.
If you still wish to enter the raffle, please contact me at liam@raffaly.com, so I can let you know when the issue has been resolved.
Site was hard to use
Site was hard to use. Hard to register. It then told me server failure when I tried to buy tickets. So I tried again. Got same message, but then realised both purchases had gone through. So I bought twice as much as I wanted.
11 de mayo de 2024
Respuesta de Raffaly
Hey David,
We did unfortunately encounter some issues of which have now been rectified and won't happen in the future. So for that we apologise.
If you get in touch with us, I would like to talk to you about how you feel the experience could be improved. And discuss the loss in money you encountered.
You can email me at: liam@raffaly.com.
Easy to use very good communication via…
Easy to use very good communication via email after the Rafal
11 de mayo de 2024
Respuesta de Raffaly
Thank you for your 5 star!
Respuesta de Raffaly
Much appreciated. We want to have an easy to use but powerful application and we are happy you saw that.
Very helpful when I had an issue with…
Very helpful when I had an issue with accessing prize I got a response within the day and got my issue sorted very quickly.
8 de febrero de 2024
Opinión espontánea
Respuesta de Raffaly
We are always looking to fix things as fast as we can. And we are happy you had a positive experience with us after that.
I did not win
8 de febrero de 2024
Respuesta de Raffaly
We are sorry you didn't win but this is something we can't and wouldn't want to control.
The raffle hosts set how many tickets are available. And we do our raffle draws in the fairest way, an automatic draw, usually 15 minutes after the raffle has ended.
We hope the experience of Raffaly, outside of not winning, was pleasing.
10/10
Great raffle site and great communication.
So much easier than other raffle sites I’ve used.
Looking forward to using this site more in the future.
10/10 would recommend.
11 de diciembre de 2023
Respuesta de Raffaly
Thanks for your positive review!
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