Randalls UK Opiniones 

1514
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I ordered from here for the first time after watching the videos on Facebook and thought I’d place an order as I love the whole concept. The order came very quickly, but the sweets were just bad. The... Ver más

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Valorada con 5 estrellas sobre 5

Super easy to order online and arrived quickly, even with it being a bank holiday! Sweets are lovely as well as a good variety. I will definitely be ordering again in the future :)

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Valorada con 5 estrellas sobre 5

I made online order for candies on Friday, July 31st. After an initial glitch (my fault completely), RandallsUK notified me almost immediately, rectified my error and quickly filled my order. The s... Ver más

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Valorada con 5 estrellas sobre 5

I love watching the videos and the selection of sweets is really good! I really like vegan sweets for the texture and there are plenty to choose from. My sweets were packed carefully and although the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de chucherías
  2. Tienda de alimentos gourmet
  3. Tienda de golosinas

Escrito por la empresa

Selling worldwide treats & traditional pick & mix! Randalls began in 2015, as an independent retailer on Kettering and Market Harborough High Streets and has since expanded to online retail.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1514)

52 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

I ordered 30th November and parcel was…

I ordered 30th November and parcel was delivered 5th December. One of the freeze dried sweets had only 3 sweets in and was quite crushed. Never had a problem before

30 de noviembre de 2023
Logotipo de Randalls UK

Respuesta de Randalls UK

Hi Mel,
Thank you for your order and thank you for your review.

Your order was dispatched on the 1st, due to our 2pm same day dispatch cut off. Unfortunately it was then the weekend after this, and we do state that deliveries are made on working days.
We are so sorry about the damages to your Freeze Dried product. You can always contact us at sales@randallsuk.com, and we always aim to get any issues resolved as possible.

Kind regards,
Randalls UK

Valorada con 5 estrellas sobre 5

Great selection of overseas items

Randalls themselves were great. Despite not finding a phone number on their website a quick Google search located it and I rang and got the additional info I needed (no weight info against products). All the items were packed well including the crisps so arrived without being crushed.
However despite sending overnight for next day delivery by APC and getting various updates directly from APC they didn’t arrive and were a day late.

29 de noviembre de 2023
Logotipo de Randalls UK

Respuesta de Randalls UK

Thank you for your great review about our service!
We're so sorry about your delay from APC, but we're glad you received your parcel safely.

Valorada con 4 estrellas sobre 5

Good items, but not enough.

Items are nice, but not nearly enough included for the price IMO. I know import tax is expensive, but I would’ve expected a few more things in the box, especially because the box it arrives in is huge.

28 de noviembre de 2023
Logotipo de Randalls UK

Respuesta de Randalls UK

Thank you for your review, Caysie!
Unfortunately, imported Japanese products can be pricey but we try and be fair with our pricing and fill the gift box as much as we physically can.

Valorada con 1 estrellas sobre 5

Poor service from a company that doesn't care...

Item was damaged in post due to poor packaging and no replacement was offered. I was effectively told, "Oops... These things happen." As it was an edible item purchased as a gift, I wouldn't want to be given it myself, let alone give it to someone else. Needless to say, I will not be shopping with them again.

27 de noviembre de 2023
Logotipo de Randalls UK

Respuesta de Randalls UK

Thanks for your review, James!
As discussed in our emails, the product was wrapped in bubble wrap to try and prevent damages.
Luckily, your product wasn't actually damaged and it was just the packaging.

Valorada con 5 estrellas sobre 5

Fantastic company

Fantastic company! Easy to use website, ordered and delivered the next day! Couldn’t believe it, Unheard of when living all the way south! Will be ordering again.

29 de noviembre de 2023
Opinión espontánea
Logotipo de Randalls UK

Respuesta de Randalls UK

Thank you for your brilliant review, Amy!

Valorada con 5 estrellas sobre 5

Excellent service, friendly staff

Have ordered a few times now every time the service fast reliable and even when changing delivery details on one occasion nothing seems to be a trouble. All staff bubbly and passionate about the products and customers

2 de noviembre de 2023
Logotipo de Randalls UK

Respuesta de Randalls UK

Thank you for your lovely review!

Valorada con 5 estrellas sobre 5

Love Randalls!

Great selection of products and super speedy delivery 👍

30 de octubre de 2023
Logotipo de Randalls UK

Respuesta de Randalls UK

Thank you for your brilliant review, Jade!

Valorada con 5 estrellas sobre 5

Highly recommend

Randall's was easy to shop with, really reasonably priced, fast shipping and the products were packaged well. Would definitely use again.

30 de octubre de 2023
Logotipo de Randalls UK

Respuesta de Randalls UK

Thank you for your great review, Ann-Marie!

Valorada con 5 estrellas sobre 5

One of the best :)

I’ve only had two orders from Randall’s, the service and care they make with every order is outstandingly amazing. The little freebie is a sweet touch aswell :)
I can’t explain how much trust I have ordering from Randall’s the people that work there seem absolutely lovely from what I’ve seen on tiktok and the TikTok lives. They give so much care and understanding to their customers it’s just so lovely to see and experience.

27 de septiembre de 2023
Logotipo de Randalls UK

Respuesta de Randalls UK

Thank you for your fantastic review, Lucy, we really appreciate it!

Valorada con 5 estrellas sobre 5

Brought from here a few time lovely…

Brought from here a few time lovely staff and very quick delivery and reasonably priced will definitely buy from again in future

29 de septiembre de 2023
Logotipo de Randalls UK

Respuesta de Randalls UK

Thank you for your great review, Gemma!

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