Extortionate cost and awful customer service
Scammers!!
Quoted £49 for a simple procedure but if more involved due my key getting stuck in the lock there would more costs incurred. The locksmith fiddled and said he could not get the broken key out as too far in and I needed a new lock, he first said 5 keys then it was 3 keys, he didn’t give me a straight answer on the cost and said it’s only x for the new lock and then handed me a bill for £463! Scamming people when they are vulnerable and in a difficult stressful situation. Tried calling the company the next morning on a number that comes up as suspected scam to be told to ‘shut up’ and thd phone cut off, tried calling back and the phone isn’t available, I contacted the actual locksmith sent who also cut the call off. Absolutely disgraceful!
I have taken this matter further and it is being investigated by my bank and CA Bureau.








