Ordered 2 kukirin G3 pro’s and arrived 2 days later brilliant service! Had air in one of the back hydraulic brakes so Fred ordered me a bleed kit to be delivered to my house and i bled the brake... Ver más
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Consulta las opiniones de los clientes
rapid Scooter master is very friendly I have bought a bike last summer still using it each time free air controlling and I’m so happy I recommend here to all friends just try ones thank you.
La empresa ha respondido
Best E scooters / E-bikes service and shop in London. I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model). They fixed it within one hour o... Ver más
La empresa ha respondido
Staff very helpful. I needed to cancel my order and without any questions got sorted immediately with stopping bike on depo and organising return. Highly recommended. Grat stock and prices. Also sorti... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de motocicletas Scooter
- Tienda de reparación de bicicletas
- Tienda de bicicletas
- Tienda de reparación de scooters
Escrito por la empresa
Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.
Información de contacto
2 Oxford Road, NW6 5SL, London, Reino Unido
- 020 7072 2847
- info@rapidscooter.co.uk
- rapidscooter.co.uk
4,8
Excelente
469 opiniones
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Excellent Service and Friendly Staff
Great service and really friendly staff. I went in with a faulty scooter, and they quickly found the issue and fixed it on the spot. They explained everything clearly and didn’t try to upsell anything. Honest, professional, and very helpful.highly recommend!
23 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi Samira, thank you so much for this wonderful review! We're really glad our team could quickly find and fix the issue on the spot without any unnecessary upselling. We appreciate you calling out our honesty and helpfulness, thanks for recommending us!
I have used this bike repair shop on…
I have used this bike repair shop on several occasions now. They are a great crew, very skillful, resourceful and determined to find a solution to your problem, no matter how small or unusual. I highly recommend them.
25 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi Jolanta, thank you so much for being a loyal customer and for this lovely review! We're really glad our team could always find a solution for you, no matter the challenge. We appreciate your continued support and the recommendation!
Good price advise shopping here
Good price advise shopping here
25 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Thank you so much for the kind review! We're really glad you found our prices and advice helpful. We appreciate your support and hope to see you again soon!
Very good repair and very fast of my…
Very good repair and very fast of my engwe m1 brakes
24 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi Baptiste, thank you so much for the great review! We're really glad we could get your Engwe M1 brakes repaired quickly. We appreciate your support!
The shop is excellent by service I…
The shop is excellent by service I recommend to my friends
22 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi Adel, thank you so much for the kind review! We're really glad you're happy with our service and we appreciate you recommending us to your friends!
These guys are next level amazing
These guys are next level. I have been coming here for 18 months. They save me money. Their service is insane. They are super reliable. You dont need to go anywhere else trust me. They are the real deal!! Use them!
19 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi Alexander, thank you so much for this amazing review and for being with us for 18 months! We're really glad we've been reliable and saved you money over the years. We appreciate your loyalty and trust in us!
Very good customer service
Very good customer service, All staff is helpful, Always recommend this place
18 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi Daniel, thank you so much for the great review! We're really glad you found all our staff helpful. We appreciate you recommending this place, thank you for your support!
It's a small shop
It's a small shop, but I highly recommend it! Unlike the giant chain stores, Rapid Scooter has a great selection of high-quality bikes. They're the only ones to stock ADO carbon and ADO ultra. Professional and friendly service!
11 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi Vitalii, thank you so much for this wonderful review! We're really proud of our selection of high quality bikes including the ADO Carbon and ADO Ultra. We appreciate the recommendation and hope to see you again soon!
Respuesta de Rapid Scooter Master
Thank you so much for the kind review! We're really glad you found our team always ready to help. We appreciate your support!
Good customer service
Good customer service, very kind nature, always recomend
14 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Thank you so much for the kind review! We're really glad you found our team's nature so kind. We appreciate you recommending us!
One of the best Scooter and customer…
One of the best Scooter and customer service ever
12 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi Bilal, thank you so much for this fantastic review! We're really glad you rate our scooter and customer service so highly. We appreciate your support!
The staff are very kind and helpful
The staff are very kind and helpful. Excellent service at this branch. Totally recommended!
10 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi Adrian, thank you so much for this great review! We're really glad our staff at this branch were kind and helpful. We appreciate you recommending us!
Respuesta de Rapid Scooter Master
Thank you so much for the kind review! We're really glad you found our service excellent and helpful. We appreciate your support!
Great experience from start to finish
Great experience from start to finish. The process was smooth, communication was clear, and everything was handled professionally. The team was helpful, responsive, and made things easy to understand. I really appreciated how efficient and reliable the service was. Definitely recommend to anyone looking for a trustworthy and straightforward experience.”
8 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi Benrouha, thank you so much for this thoughtful review! We're really glad the whole process was smooth and that our team was helpful and responsive throughout. We appreciate the recommendation and hope to see you again!
Used cycle to work scheme for the first…
Used cycle to work scheme for the first time in my life, even though been cycling to work for the past 18 years. Got a great bike Ado Air Carbon Electric Bike and had it reserved by Fred B in Sales. He was great and very helpful, going above and beyond to assist me. Waited almost 3 weeks for CTW certificate and he held and reserved my bike for me with no issues. Turnaround once order placed was quick and easy process. Loving the bike, only niggle I have is the kick stand. It's actually a stand attached to the peddles so no user friendly and I found a bit dangerous. Mine fell down when I started to cycle and due to its location, hits the ground and makes you fall off as you cant peddle with that hanging down. Fred is still going above and beyond, searching for a proper kick stand that is compatible with my bike, that I can purchase and fit. Bike is superlight. Highly recommend this shop and its staff.
17 de marzo de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi Tina, thank you so much for this detailed review! We're really glad Fred could go above and beyond helping with your Ado Air Carbon and the CTW certificate. Sorry about the kick stand issue, but glad Fred is on the case finding a proper replacement for you. We appreciate the recommendation!
The shop is perfect also they did…
The shop is perfect also they did repair my scooter fast with good price . I recommended to my friend
7 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi Ali, thank you so much for this great review! We're really glad we could repair your scooter quickly at a good price. We appreciate you recommending us to your friend!
There were two minor technical issues…
There were two minor technical issues with the electric bike I purchased so I emailed with my queries. The reply was instant by return and the shop assistant, Fred B, attached a video prepared for me with clear and concise intructions on how to satifactorily resolve the problems I had. So, 5-star top marks for Fred and your company in general for excellent customer support, which is not always forthcoming in this day and age!
7 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi there, thank you so much for this wonderful review! We're really glad Fred could sort out your technical issues quickly with a clear video guide. We appreciate the top marks and the kind words about our customer support!
Boys are amazing highly recommend
Boys are amazing highly recommend
7 de abril de 2026
Opinión espontánea
Respuesta de Rapid Scooter Master
Hi David, thank you so much for the kind words! We're really glad you had a great experience with our team. We appreciate you recommending us!
Respuesta de Rapid Scooter Master
Thank you so much for the great review! We appreciate your support and hope to see you again soon.
Respuesta de Rapid Scooter Master
Hi Clyde, thank you so much for the great review! We're really glad we could get the job done fast for you. We appreciate your support!
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