Rapyalstores Opiniones 

486
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wanted to give a shoutout to danyal really made my experience at rapyal special. Offers great customer service and a top lad in general. Recommend to everyone. Get down to Rapyalstores

Valorada con 5 estrellas sobre 5

Ordered a bed and it came within a few days. Instantly felt a difference from my old one. The most comfortable bed I've ever owned. Customer service was amazing and I highly recommend.

Valorada con 5 estrellas sobre 5

Cheap item. Expensive quality. Excellent Service. The scheduled delivery was not only on time, I had frequent reminders by the company about exactly when the Bed would arrive. Upon arrival the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently bought this mattress, and I couldn’t be happier with my purchase! It’s incredibly comfortable and provides the perfect balance of softness and support. I’ve been waking up feeling refreshe... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de colchones
  2. también en la categoría
  3. Fábrica de muebles
  4. Tienda de mobiliario infantil
  5. Tienda de muebles para dormitorio

Escrito por la empresa

Rapyal Stores is a family-run business based in the UK, known for its commitment to quality, craftsmanship, and personal service. With a deep-rooted tradition in the bed-making industry, we take pride in manufacturing your products in-house, ensuring full control over every aspect of production. This hands-on approach allows us to create custom-made beds that are both durable and comfortable, using premium materials sourced with care. Being family-run means that our business carries a personal touch, with each customer treated like part of the extended family. We value customer satisfaction and aim to provide a personalized experience, whether that’s helping you to choose the perfect mattress or designing bespoke bed frames. Our in-house manufacturing process means that you can offer unique, made-to-order solutions while maintaining an unwavering standard of excellence, blending traditional techniques with modern innovations. Our company stands for trust, reliability, and the kind of service that only a family-run business can offer, giving customers a true sense of pride in the products they purchase.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

486 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 90% de las opiniones negativas

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4,5

Todas las opiniones

(486)

70 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Kept me informed of exact delivery time. Courier was helpful and friendly and the bed is easy to put together and good quality.

18 de septiembre de 2025
Opinión espontánea
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Respuesta de Rapyalstores

Thank you for your lovely feedback!

Valorada con 5 estrellas sobre 5

So much better than expectations…

Ordered a cheap double divan with drawers and mattress not for spare room not expecting much as it was so cheap....and wow! It's so sturdy and comfy and was delivered super quick.
Highly recommend

18 de septiembre de 2025
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Thank you for your lovely feedback!

Valorada con 5 estrellas sobre 5

Brilliant bed well well worth the…

Brilliant bed well well worth the money.Only waited a couple of days delivery smashing so easy to put together looks brilliant thankyou

17 de septiembre de 2025
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Thank you for your lovely feedback!

Valorada con 5 estrellas sobre 5

What a beautiful bed for my 5 year old…

What a beautiful bed for my 5 year old son. He absolutely loves it. Very cozy and mattress very comfy. Delivery was fast, smooth and friendly. Looking forward to purchase for my daughter as soon as she turns 5. And maybe purchase a double size for myself. I love it

15 de septiembre de 2025
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Thank you for your lovely feedback!

Valorada con 5 estrellas sobre 5

Excellent

Delivered in excellent condition

Arrived promptly

Very good quality

Will definitely use you in the near future

16 de septiembre de 2025
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Respuesta de Rapyalstores

Thank you for your lovely feedback!

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery

10 de septiembre de 2025
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Thank you for your lovely feedback!

Valorada con 5 estrellas sobre 5

The delivery was made promptly and…

The delivery was made promptly and within the hours advised in a text message to me the evening before which was very helpful.
The driver was very polite and considerate and stacked the bed in a convenient place in my hallway.
The bed is very comfortable and I am so far delighted with my purchase.

10 de septiembre de 2025
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Thank you for your lovely feedback!

Valorada con 1 estrellas sobre 5

Read and make ur own mind up

Delivery driver just left stuff on the doorstep n me and my brother who are both not exactly able bodied had to struggle to get the pieces up the stairs, not to mention when it came to attaching the headboard both attachments wasn't the same. The item itself is alright quality n comfy and it's a good job really after all the hassle of sorting it out.

9 de septiembre de 2025
Opinión espontánea
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Respuesta de Rapyalstores

Hi Ryan, Thank you for taking the time to leave your feedback. We’re really sorry to hear about the difficulty you and your brother had during delivery and when assembling the headboard — that’s certainly not the experience we want for our customers. Our standard delivery service covers to the doorstep, but we completely understand how frustrating that can be in your situation. We’ll make sure your comments are shared with our team as we continue to improve our service.

We’re glad to hear you’re happy with the quality and comfort of the item overall, and we really appreciate your patience and understanding.

Valorada con 3 estrellas sobre 5

Lovely bed… shame about the delivery service!

The bed itself was quite simple and straightforward to put together and it looks very comfortable. I am yet to actually sleep on it yet but I will soon and am happy so far. Unfortunately the delivery experience was a little frustrating as the driver arrived early and initially was not prepared to wait until the allotted 8am to 10am slot which was when I was planning to get to the house as I hadn’t moved in just yet, He rang and suggested leaving a king size bed outside the house!! Which I thought was bad service. Obviously I understand he has other jobs to go to and lots to get done but there’s a certain level of service to adhere to especially with a large and expensive product. I eventually arrived just before the delivery guy and he carried the bed up to the property on his own despite offering to help, but then refused to help me take it up to the bedroom. This was fair enough as I know some companies don’t do this but then he left very quickly and was half way down the drive to his van before saying bye which was quite rude and impolite in my opinion.

6 de septiembre de 2025
Opinión espontánea
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Respuesta de Rapyalstores

Hi there, Thank you for taking the time to share such detailed feedback. We’re really pleased to hear you’re happy with the bed so far and found it straightforward to assemble.

We’re very sorry to hear about your delivery experience — that’s certainly not the level of service we aim to provide. Our drivers should always deliver within the scheduled time window and ensure communication is courteous and professional. Your comments have been passed to our delivery team for review so we can address this and prevent it happening again.

We truly appreciate your patience and understanding, and we’re glad to hear you’re happy with the bed overall. We hope you enjoy a great night’s sleep once you’ve had the chance to use it!

Valorada con 5 estrellas sobre 5

Cannot fault the bed and mattress

Cannot fault the bed and mattress. It came on time and in good condition. The driver was friendly also. I would definitely buy from this company again.

6 de septiembre de 2025
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Respuesta de Rapyalstores

Thank you for your lovely feedback!

Valorada con 5 estrellas sobre 5

Bought a double 4ft6 reinforced bed for…

Bought a double 4ft6 reinforced bed for my nanna, I have to say the bed is lovely, really sturdy and was delivered in 2 days - brilliant service & great quality bed ⭐️⭐️⭐️⭐️⭐️

2 de septiembre de 2025
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Respuesta de Rapyalstores

Thank you for your lovely feedback!

Valorada con 1 estrellas sobre 5

Bed arrived damaged

Bed arrived damaged. Partial refund due to the damage offered of less than 1% of the value of the bed and even when refund accepted a sum less than agreed was paid! Alternative of replacement was difficult to arrange. Will not use seller again.

23 de agosto de 2025
Opinión espontánea
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Respuesta de Rapyalstores

Hi Adrian, Thank you for taking the time to share such detailed feedback. We’re really pleased to hear you’re happy with the bed so far and found it straightforward to assemble.

We’re very sorry to hear about your delivery experience — that’s certainly not the level of service we aim to provide. Our drivers should always deliver within the scheduled time window and ensure communication is courteous and professional. Your comments have been passed to our delivery team for review so we can address this and prevent it happening again.

We truly appreciate your patience and understanding, and we’re glad to hear you’re happy with the bed overall. We hope you enjoy a great night’s sleep once you’ve had the chance to use it!

Valorada con 5 estrellas sobre 5

Comfy bed

The delivery was exactly on time and the delivery man was very helpful and friendly and the bed is exactly as described and very comfortable

27 de agosto de 2025
Opinión espontánea
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Respuesta de Rapyalstores

Thank you for your lovely feedback!

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