I bought a wig from Raregen, feeling optimistic after reading some reviews and seeing some pictures on here too, but although it was cheaper than some suppliers it wasn't cheap, and I felt a bit app... Ver más
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Consulta las opiniones de los clientes
Almost a 5 the root is a bit darker than I expected but overhaul nice colour, hair feels really nice and cap is a good fit. I haven’t worn it yet as I need to organise a trim as a bit long for me as I... Ver más
La empresa ha respondido
My experience with Raregen has been five stars (and above!) from beginning to end. Initially, I ordered "Hedy" from the Purehand Collection. She arrived in less than a week, and I was very impressed w... Ver más
I was a little concerned about the appearance of the wig out of the box, but customer service was outstanding! The online tech gave me great advice on getting the wig to look good by wetting it and ge... Ver más
Información sobre la empresa
Escrito por la empresa
As stylists and hair professionals, we’ve always believed that hair is more than just a part of someone’s appearance—it’s a source of confidence, an extension of one’s identity. Over the years, we’ve witnessed countless women struggling with hair concerns, whether it’s thinning, damage, or simply the hesitation to try something new due to fear of risks or limitations. These stories touched us deeply. These questions stayed with us, sparking a mission to find a solution. We asked ourselves: What if we could offer women the freedom to explore their unique beauty, without the worry of damaging their hair or losing precious time? This is how Raregen was born. Raregen is not just a brand for human hair products—it’s a promise. A promise to make beauty a form of freedom, unbound by the constraints of hair challenges. Our mission is to provide luxurious, natural human hair solutions that empower women to feel confident and effortlessly express their individuality.
Información de contacto
ROOM 1303B, 13F., NEW LEE WAH, 99907, Hongkong, Hong Kong
- support@raregenhair.com
- raregenhair.com
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The hair piece is very comfortable my…
The hair piece is very comfortable my only issue is that it could be slightly smaller from front hairline to nape. I have a small head.
Great quality wig for a great price
I bought a wig from Raregen, feeling optimistic after reading some reviews and seeing some pictures on here too, but although it was cheaper than some suppliers it wasn't cheap, and I felt a bit apprehensive until it arrived.
I needn't have worried! The wig was so realistic, and a third of the price of a wig I bought from a wig shop near me! The hair is so soft, and being human hair, I can style it easily. The hairline is so realistic, I need to cut the lace to shape but I'm so happy with how it looks. It also came with a wig stand and wig grip, and was beautifully presented.
Unfortunately I had to return my wig
Unfortunately I had to return my wig, but customer service was great and I will definitely be buying again.
Very beautiful and natural looking wig
I was a little concerned about the appearance of the wig out of the box, but customer service was outstanding! The online tech gave me great advice on getting the wig to look good by wetting it and gently blow drying with a brush. I am very happy with the look now. The only reason to not give it the full five stars is that I have a large head, ordered the large wig, and it was larger than I wanted. It puckers somewhat on the back of my head because it is so large. I didn't want to return it for an average because I was afraid that it would be too tight. But overall, I like the wig. I get great compliments on it!
The cap is very large
The cap is very large, with an off plastic nape. It does not lay down- but rather sticks out. The hairline is ok. Sparse hair along part.
I regret my purchase.

Respuesta de Raregen
Best Customer Service I've Ever Worked With
My experience with Raregen has been five stars (and above!) from beginning to end. Initially, I ordered "Hedy" from the Purehand Collection. She arrived in less than a week, and I was very impressed with the cap construction and the quality of the human hair. Unfortunately, the color was just too "ashy" for my skin tone. I contacted Customer Service and was given all the information I needed to receive a full refund - including shipping!! I returned "Hedy" and ordered "Dora." "Dora" is every bit as beautiful and high quality as "Hedy." My refund was processed quickly and the credit appeared on my account in just a couple of days. I'll be keeping "Dora" and won't hesitate to order from Raregen again and again. Their Customer Service is second to none. I had the pleasure of communicating with both Rachel and Mia; they are both outstanding to work with. I highly recommend Raregen!!
Quality is above and beyond
Quality is above and beyond. Absolutely perfect. Customer service treat you better than a member of family. I was really suspicious as it was to good to be truth, but it is . Thank you so much Raregen !!!
Quality wigs and excellent…
Quality wigs and excellent communications. Buy with confidence x
The texture of the hair is amazing,the…
The texture of the hair is amazing,the colour I ordered was spot on, only problem I had was i ordered the small but it was still to big for me so sadly I still haven’t worn it
Speedy accurate service
Speedy accurate service. Good quality product. Nicely packaged.
I can’t believe how quickly I received…
I can’t believe how quickly I received my hair! The quality is amazing. I did get the full lace option so that I could wear it up in a pony. I haven’t had a chance to do that yet, but I played around with it a little bit and it seems like it’s gonna be amazing but meanwhile, the hairline is beautiful and so completely undetectable.
This is 4th wig ive ordered from…
This is 4th wig ive ordered from Raregen since having chemotherapy
My hair is growing but i feel so glam in them 😃
I was so excited to get my second Avis…
I was so excited to get my second Avis from Raregen. The first one I received was my favorite wig ever. Unfortunately the second one was not of the same quality. Lots of broken off hairs on the top and underneath. The knots were not bleached and visible and the part was not pre plucked. Just not the same high quality as the first Avis I received. Disappointing!
Professional and kind
I had some issues with the wig that I ordered and the company was AMAZING in their response. Professional and kind!
I purchased my second wig from Raregen
I purchased my second wig from Raregen. I had been waiting for it to arrive then the post office said address and complete and they sent it back. Come to find out the place where it was shipped from here in the United States did not complete my address. Jen did not contact me about this after weeks of waiting. I contacted them and they said that it was their mistake and that they would be sending another wig from China. I waited a few weeks for that to come very disappointed with that situation but the wig is very nice.
Another fabulous piece I have bought…
Another fabulous piece I have bought from Raregen. Amazing quality, excellent communication and updates. The human hair is so soft and density is perfect and natural.
Hello Asta Tolman I bought a700…
Hello Asta Tolman I bought a700 hundred dollars Wig on the picture the wig looked lighter the wig didn't make my expectations soI wasn't happy I returned I shipped it back. I'm asking for a refund. Thank you

Respuesta de Raregen
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