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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had ordered trousers and jacket for grandson paid for next day delivery got email it had been returned as didn’t have my door number Emailed customer service they gave me my next day delivery mone... Ver más

Valorada con 4 estrellas sobre 5

Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fab fab fab experience shopping with rascal!! Shopped with rascal since my son was 5 and he is now almost 11 he is rascal daft! When I saw the massive sale I knew I had to get stocked up ! Received an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Such good quality clothes 💪 glad we ordered a bigger size, my normal size 9 year old fits perfectly in your 11-12 (I think that is what we ended up ordering) he is soooo happy, it’s hard to persuade... Ver más

Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa deportiva
  3. Tienda de ropa juvenil

Sobre Rascal Clothing

Escrito por la empresa

Fronted by F2 Freestylers Billy Wingrove and Jeremy Lynch, Rascal Clothing is an active lifestyle brand, emerging from the duo’s frustrations with ill-fitting active wear and driven by the F2’s magnetic social following.

The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.

Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.

No limitations. #BeRascal.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Had ordered trousers and jacket for…

Had ordered trousers and jacket for grandson paid for next day delivery got email it had been returned as didn’t have my door number
Emailed customer service they gave me my next day delivery money back
They were great sent my stuff straight away and got it 2days later
Great service

26 de abril de 2026
Valorada con 5 estrellas sobre 5

WOW what an experience

WOW what an experience. My children are great Wingrove family fans and they have been begging me for it so I got them it and although we had to get an exchange because it was a bit small it was perfect. Thank you

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service and care

Excellent customer service and care
I had a problem with one of my items and it was sorted at super speed
Keep doing what your doing and I would definitely shop with you again 👏

26 de enero de 2026
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Respuesta de Rascal Clothing

Thank you for the kind review :)

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service , easy returns , exchanges , and response to emails . Highly recommend . Quality of clothing is great . Very very impressed

8 de diciembre de 2025
Opinión espontánea
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Respuesta de Rascal Clothing

Thank you, have a great Christmas from team Rascal

Valorada con 5 estrellas sobre 5

Great customer service from Rascal…

Great customer service from Rascal Clothing. Had an email as part of order out of stock and was told that if I placed a re order the postage would be refunded. After placing my order my refund was processed immediately and Dave emailed me straight away to let me know that was done. Great communication which is rare these days !

29 de noviembre de 2025
Opinión espontánea
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Respuesta de Rascal Clothing

Thank you for your review Lauren, have a great xmas!

Valorada con 1 estrellas sobre 5

Disappointing

I ordered a full set for my son for Christmas. When it arrived, the size wasn’t right. My plan was to buy the correct size and return the original, but when I started the return, the website offered to process an exchange for me instead. Great, or so I thought.

The parcel was delivered back to Rascal on 24/11. By 26/11, their website still showed it as “not received,” so I contacted them. I did get a quick reply, but I was surprised to be told that the set I wanted to exchange for had sold out—and that all they could offer me was a refund.

Two things really disappointed me:

No one contacted me to inform me of this. I only found out because I chased it up.

How can a company offer an exchange and then sell the replacement item to someone else?

Overall, a very frustrating experience.

My son is a great Wingrove Family fan, but no more Rascal Clothing in our house!

26 de noviembre de 2025
Opinión espontánea
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Respuesta de Rascal Clothing

We explained to this customer that exchanges are subject to availability on receipt of the returned items and whilst the requested items were out of stock, we twice offered them alternate options.

Although we try to process returns as quickly as we can, once a return has been received at our warehouse, our terms state that we have 14 days to process it. In this instance we were chased 2 days after delivery back to us.

Valorada con 5 estrellas sobre 5

Excellent Customer Service

I recently purchased a pair of Acid washed Joggers , age 7/8 for a  Christmas present. The price for the joggers was £37.95 less discount plus postage making a total to pay of £38.11. 

A few days later, after following their site, I found that the joggers had been reduced to £22.99. 

I contacted the company pointing out the difference in costs.

I received a reply from ‘Dave’ the next day and I was genuinely surprised and delighted to read that they had agreed to refund the difference in price which, by the way, I have already received.

It’s not very often that you get a company who listens and acts in the interests of  their customers.

Well done to Dave and the company. And the joggers are great. My great grandson will love them. x

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Rascal Clothing

Thanks so much for this review, we're glad we resolved your question.

Valorada con 5 estrellas sobre 5

Prompt service and great customer…

Prompt service and great customer relations.
Grandson really enjoys wearing the Rascal clothing collections .
The quality of the clothing is excellent and branding is very stylish.
Pricing is very competitive within the sportswear / casual industry

6 de noviembre de 2025
Opinión espontánea
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Respuesta de Rascal Clothing

Hi Denise, thank you for your review! We're so happy that your grandson is a Rascal and loving our brand.

Valorada con 5 estrellas sobre 5

Received the wrong sized item from what…

Received the wrong sized item from what i ordered, which was very annoying, but Dave from customer services was so good and on the ball, my experience was with Rascal aftercare was second to none. He couldn’t have been anymore helpful, a credit to him and the company.

24 de septiembre de 2025
Opinión espontánea
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Respuesta de Rascal Clothing

Thanks so much for your review, we really appreciate it and will pass it on to the team.

Valorada con 5 estrellas sobre 5

Grandson’s birthday present 🎁

Edward loved his hoodie birthday gift and his Mom likes the Rascal range as they wear well, was well and the boys love them.

28 de agosto de 2025
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Respuesta de Rascal Clothing

Thank you so much for your review, we're glad Edward loved his Rascal. We hope he had a great birthday!

Valorada con 5 estrellas sobre 5

The customer service has been excellent

The customer service has been exemplary. Thank you to Dave for sorting out my exchange and return and for being patient with a Nanny not used to the site. I know my grandsons love Rascal clothing too.

19 de agosto de 2025
Opinión espontánea
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Respuesta de Rascal Clothing

No problem at all, thank you for your review and happy we managed to resolve this for you.

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