Having now used this company for some time, I must say the service is beyond excellent. They deliver next day from across the country and much quicker than our local supplier. Had one little problem (... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Brilliant company, fantastic range of well balanced meats which are perfect for my dogs. Love that I can collect my order locally which saves on postage fees. I had an issue recently (my fault) and it... Ver más
La empresa ha respondido
So helpful and friendly as usual. The staff explained other ways of purchasing products that saved me money. Also explained the slight subtleties of bone content that I hadn't realised. Great advice w... Ver más
La empresa ha respondido
Lovely friendly staff and knowledgable. Set up the transition for our dog from dried food. Good selection of varieties, although would love to see some more with fruit in too, blueberries, strawberri... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de alimentos para animales
- también en la categoría
- Tienda de animales
- Tienda de suministros para mascotas
Sobre Raw Dog Food Company Ltd
Escrito por la empresa
Raw Dog Food Company is your destination for all your dog (and cat's) raw feeding needs.
Founded in 2016, Raw Dog Food Company is an established and trusted national supplier of your dog's favourite raw feeding brands to suit every budget, including Southcliffe, Reggie's, Prime Raw, Yorkshire Raw, Stobart, Birmingham Raw, Hear Me Raw, Raw Treat Pet Food, Drool, Mersey Raw, Betsy's, Naked Dog and many, many more!
With over 900 individual product ranges from nutritious minces, meaty chunks and bones, natural treats, wholesome supplements and ECO toys, Raw Dog Food Company is your best choice for sustainable, natural nutrition for your dog's health and happiness.
Offering easy and convenient ways to shop including, online with Nationwide Delivery to Mainland UK and a Click & Collect network throughout East Anglia, as well as two Norfolk retail locations in Norwich and Thetford.
Our team is genuine, friendly and knowledgeable, and offer complimentary raw feeding consultations for the raw-curious, new or established raw feeders.
Entrusting Raw Dog Food Company for your dogs raw favourites gives peace of mind, as you are feeding DEFRA approved brands and are supported by our team who know wholeheartedly that dog's thrive on raw!
Founded in 2016, Raw Dog Food Company is an established and trusted national supplier of your dog's favourite raw feeding brands to suit every budget, including Southcliffe, Reggie's, Prime Raw, Yorkshire Raw, Stobart, Birmingham Raw, Hear Me Raw, Raw Treat Pet Food, Drool, Mersey Raw, Betsy's, Naked Dog and many, many more!
With over 900 individual product ranges from nutritious minces, meaty chunks and bones, natural treats, wholesome supplements and ECO toys, Raw Dog Food Company is your best choice for sustainable, natural nutrition for your dog's health and happiness.
Offering easy and convenient ways to shop including, online with Nationwide Delivery to Mainland UK and a Click & Collect network throughout East Anglia, as well as two Norfolk retail locations in Norwich and Thetford.
Our team is genuine, friendly and knowledgeable, and offer complimentary raw feeding consultations for the raw-curious, new or established raw feeders.
Entrusting Raw Dog Food Company for your dogs raw favourites gives peace of mind, as you are feeding DEFRA approved brands and are supported by our team who know wholeheartedly that dog's thrive on raw!
Información de contacto
Unit 3 Beech Ave, Taverham, , NR8 6HW, Norwich, Reino Unido
- 01603 869707
- info@rawdogfoodcompany.co.uk
- rawdogfoodcompany.co.uk
4,6
Excelente
278 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great quality raw dog food
10 de julio de 2025
Respuesta de Raw Dog Food Company Ltd
Dear Kate,
Thank you for your positive review of Raw Dog Food Company!
It was good to speak with you on the phone, and I'm so pleased you are happy with the quality of our trusted raw brands. We know your dog will enjoy their raw food and be a happy (as well as healthy) furry customer too!
Thank you again for your valued feedback.
Kind regards,
Jude
Respuesta de Raw Dog Food Company Ltd
Dear Paul,
Thank you so much for your positive review of Raw Dog Food Company!
As a valued long time customer, we sincerely value your continued support and greatly appreciate your perfectly succinct review encompassing all that we do.
Thank you for entrusting Raw Dog Food Company for your dog's raw feeding needs. The team looks forward to packing your next order!
Warm regards,
Raw Dog Food Company Team
Boxed raw dog food
Bought the boxed 30 raw meat as my dogs love raw meat and i thought I'd try this company so i fed it to my dogs yesterday 2 of them being pups they've done nothing but vomit and hade the runs I've never seen them so sick hade to call the vet today and I brought the meat with me and they said it was definitely off and that it was spoilt i will never go here again absolutely disgusting ill stick to going to Rhyl the meat is also green i thought it was peas but when you look at it properly the meat is green
16 de julio de 2025
Opinión espontánea
Respuesta de Raw Dog Food Company Ltd
"Tasha" has never engaged, contacted or shopped at Raw Dog Food Company.
Our request for "Further Information" to provide legitimate order and delivery information remains unanswered.
The review is not based on a genuine experience, and is not a true or factual representation.
Issues with delivery delay
Not a complaint re the food, but they had issues with DPD delivery. Despite paying £7.70 for 24 hour delivery, it took them 48 hours to deliver, and the food was starting to defrost when it arrived.
16 de julio de 2025
Respuesta de Raw Dog Food Company Ltd
Dear Cheryl,
Thank you for your valued review, and my apologies to learn of the delay you experienced in receiving your delivery from DPD.
Our Retail Manager will investigate the cause of the DPD delay in your area and will be in contact with you to discuss.
Please kindly be assured that our thermal packaging for deliveries is industry best ensuring the safety of the cold supply chain.
Sincerely, many thanks once again for sharing your feedback.
Kind regards,
Jude
Respuesta de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're genuinely thrilled that you're happy with our trusted product range and variety, and that our Nationwide delivery timeframe meets both your needs and expectations.
Thank you for your valued feedback and for entrusting Raw Dog Food Company for your dog's raw feeding needs.
With thanks,
Raw Dog Food Company Team
Do not use brand Raw Treat Pet Food
The Raw Dog Food Company Ltd themselves are brilliant, delivery is always quick, they let you know if they've run out of a flavour so you can swap, sorted out a missing parcel for us once very quickly and efficiently and know there stuff when it comes to breeds and how much they should be eating and what ratio mix etc.. however the brand Raw Treat Pet Food that they use is awful, do not use these, I have found plastic parts in my dogs food now on a few different occasions, they obviously don't take any care when mixing the meat and packing, luckily it was always been bright green or blue and easy to spot and once we noticed the first time take more care to look through before serving, I will not be using this brand anymore! And I don't think they should stock it at all!
16 de julio de 2025
Opinión espontánea
Respuesta de Raw Dog Food Company Ltd
Dear Raychelle,
Thank you so much for your valued feedback, and I'm sincerely so sorry to hear of your experience regarding a product from one of our suppliers, Raw Treat Pet Food, that did not meet either your or our standards and expectations.
Please be assured that as a business, we take product quality and safety very seriously. Unlike other retailers, we employ a Food Safety Manager and regularly audit our suppliers, to ensure industry standards and protocols are followed.
Our Retail Manager will be contacting you shortly to make sure we fully understand the situation, and from there we will work with our supplier, Raw Treat Pet Food to identify answers. When we have received their comments, we will be in touch to update you.
Thank you for entrusting Raw Dog Food Company, and for your positive review of our knowledge and support, as well as our service and delivery standards.
Sincerely,
Jude
I will never stop using this company so…
I will never stop using this company so efficient the deliveries are always on time and my dog loves the food well done the Raw Dog food Company
3 de julio de 2025
Respuesta de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're absolutely thrilled that you are so pleased with the reliability, convenience and efficiency of our Nationwide delivery to your door, and that your dog loves the variety of natural, raw brands we entrust. Happy customers and happy, healthy dogs are what we strive for!
The team truly values your custom and support of our business!
Thank you once again for your feedback, and we look forward to picking and packing your next order (that we know your dog will love!)
Raw Dog Food Company Team
No problem recommending
Can’t fault The Raw Dog Company in any way. I’ve been a customer since the days in Lenwade and have no intention of getting Daisy’s food anywhere else. I usually collect my order from Dereham, but occasionally collect from Taverham and often take Daisy with me, she loves her fusses and treats. There’s such a wide choice and I really should try ordering different brands, but stick with Naked Dog. The staff are very knowledgeable and always willing to give advice, they are also very friendly and I recommend The Raw Dog Company every chance I can
8 de julio de 2025
Respuesta de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company, and most importantly for entrusting us since our inception, nearly 10 years ago!
We're sincerely thankful for your continued custom and trust, and are thrilled that you find our team genuinely friendly, supportive and knowledgeable!
Our trusted brand ranges have developed and grown over time, and truly showcase the best, quality ranges in the industry. It's great that you have discovered a brand that your dog loves!
Thank you once again for your valued feedback and we're grateful of your loyalty to our business! The team says with a smile that you're definitely part of the Raw Dog Food Company family!
Warm regards,
Raw Dog Food Company Team
Excellent service.
Lovely staff... was a click and collect. Ordered and collected next day. Doesn't always work like that, generally it is 3 days from point of order. Just great service.
4 de julio de 2025
Respuesta de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're thrilled that you find our Taverham Click & Collect service an easy and convenient way to shop, and that our team is friendly and delivers excellent customer service!
These areas are extremely important to us - making shopping for your dog's raw favourites seamless, from ordering, collection and the genuine service and support you receive along the way.
Thank you once again for your valued feedback and for entrusting us for your dog's raw favourites.
Warm regards,
Raw Dog Food Company Team
Been using this company for many years…
Been using this company for many years have 2 mini daschunds been on raw since pups they are 15 and 13 now. Has a good variety of brands for raw meaty dinners. Been using manifold mostly but recently testing differnt brands. Delivery is good and comes frozen packaged well.
7 de julio de 2025
Opinión espontánea
Respuesta de Raw Dog Food Company Ltd
Thank you not only for your positive review of Raw Dog Food Company, but for also entrusting us for your two mini dachshund's raw feeding needs over many years!
We were one of the first to stock MVM, a quality brand with integrity that values animal welfare and supporting fresh, local produce. We're delighted that you have also explored our other quality ranges when nourishing your two healthy, happy 15 and 13 year old mini dachshunds.
Thank you for highlighting our delivery standards - our thermal packaging is the best in the industry, and we take advisement from our Food Safety Manager to ensure the safe and robust protection of the supply chain from our freezers to your home.
Thank you again for your feedback, and most importantly, for your valued custom.
Warm regards,
Raw Dog Food Company Team
Respuesta de Raw Dog Food Company Ltd
Thank you for your positive review and for entrusting Raw Dog Food Company for your dog's raw feeding needs!
Thank you also for highlighting our friendly, supportive and knowledgeable team, who are genuinely passionate about healthy, happy dogs, and their happy humans too!
Warm regards,
Raw Dog Food Company Team
Food was a bit defrosted
Food was a bit defrosted. Tried to call several times but no one answering.
23 de junio de 2025
Respuesta de Raw Dog Food Company Ltd
Dear Gianni,
Thank you for your valued feedback.
Our Store Manager will be in contact this morning to discuss your concerns.
Kind regards,
Raw Dog Food Company
My dog loves them!
17 de junio de 2025
Respuesta de Raw Dog Food Company Ltd
Thank you for your (and your dog's) positive review of Raw Dog Food Company!
How lucky are we that your dog loves us and our raw food! Best recommendation ever!
Warm regards,
Raw Dog Food Company Team
Very much liked by Lola
Our dog Lola has been eating the products from the Raw Dog Food Company for most of her life. We initially tried her on high quality processed dog food but she really wasn't keen. It took a few goes to determine which types of raw food she likes but now she's always keen to have her dinner and its gone in seconds. The RDFC make it easy to collect the food once a month and it works out very cost effective when compared with tinned food. I would definitely recommend them to any dog owner.
17 de junio de 2025
Respuesta de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
Your journey of choosing what's best to feed Lola with the goal of seeing her thrive absolutely resonated with our team.
Thank you for deciding to make that call and entrust Raw Dog Food Company for Lola's raw feeding needs.
We're thrilled that Lola loves her raw food, and that you find our quality, natural ranges cost effective and our ordering and collection service easy and convenient.
Thank you for recommending us to others, your support is greatly valued.
And most importantly, say "Hi" to Lola from the team!
easy to order
easy to order, good variety of products, excellent delivery-food arrived in perfect condition.
16 de junio de 2025
Respuesta de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're delighted that you're pleased with the variety of brands and products we offer, and that you find ordering online easy with your order delivered in perfect condition! We pride ourselves on our delivery standards, as we invest much time, energy and funds ensuring the protection of the cold chain.
Thank you for your valued feedback, and for entrusting Raw Dog Food Company for your dog's raw feeding needs.
Warm regards,
Raw Dog Food Company Team
Excellent service
I've had nothing but excellent service from the Raw Dog Food Company Ltd. Easy to order, handy collection point and friendly staff.
18 de junio de 2025
Respuesta de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're thrilled that you have experienced nothing but excellence from our team's customer service, as well as ordering standards and convenient collection points.
Thank you for being a valued customer and for entrusting Raw Dog Food Company for your dog's raw feeding needs.
Warm regards,
Raw Dog Food Company Team
My order was prepared very quickly
My order was prepared very quickly. The staff were super helpful, friendly and helped me to carry the boxes out to my car. Thank you ladies.
19 de junio de 2025
Respuesta de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're thrilled that you find our Norwich Retail and Click & Collect team, efficient, friendly and helpful! We truly pride ourselves on our customer service and genuinely enjoy assisting our customers from raw feeding support to carrying orders to their vehicle! It's all part of our 5 star service!
Thank you once again for your valued feedback, and for entrusting Raw Dog Food Company for your dog's raw feeding needs!
Warm regards,
Raw Dog Food Company Team
All good!
A lot of choice, great dogfood, very reasonable prices and you can choose your most convenient delivery day.
I'm a happy customer!
12 de junio de 2025
Respuesta de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
We're genuinely thrilled that you are a happy customer! That's our aim, and for happy, healthy dogs too!
It's great that you find our ranges varied, of high quality and priced reasonably. As you kindly highlighted, our Nationwide delivery is unique, as you get to select your delivery day - now that makes shopping easy and convenient - as it should be!
Thank you for your valued feedback and for entrusting Raw Dog Food Company!
Warm regards,
Raw Dog Food Company Team
Fantastic service from ordering to…
Fantastic service from ordering to delivery, no problems at all. Food arrived still frozen, good quality our dog loves it.
14 de junio de 2025
Respuesta de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
Your valued feedback perfectly covers everything that is truly important to us - providing fantastic customer service, seamless ordering to delivery process, trusted, reliable delivery standards, and quality products that dog's love!
Thank you entrusting Raw Dog Food Company for your dog's raw feeding needs!
Raw Dog Food Company Team
Arrived in time frame and was left in…
Arrived in time frame and was left in designated place.
14 de junio de 2025
Respuesta de Raw Dog Food Company Ltd
Thank you for your positive review of Raw Dog Food Company!
Our convenient Nationwide delivery is unique in that you get to select your preferred delivery day, and we're so pleased that your order arrived promptly and our trusted delivery provider left your order in your designated safe place.
Thank you for your valued feedback, and for entrusting Raw Dog Food Company for your dog's raw feeding needs.
Raw Dog Food Company Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.